Dear Grace

 

With reference to your request for information submitted to Auckland
Transport on 12 June 2016 under the Local Government Official Information
and Meetings Act 1987 (LGOIMA), we regret to advise that further time is
required.

 

Therefore under Section 14(1)(b) of the LGOIMA, Auckland Transport is
extending the response time to 22 July 2016.  This is because further
internal consultation is required prior to the release of the requested
information. 

 

You have the right in accordance with section 27(3) of the LGOIMA to make
a complaint to the Office of the Ombudsmen about this extension.

 

If you have any further queries please contact the writer on  (09) 355
3553 quoting Official Information request number CAS-319513-D1R6J5 .

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor

Customer Liaison Team
Private Bag 92250, Auckland 1142

P 09 355 3553

E [email address]

[1]www.aucklandtransport.govt.nz | [2]www.AT.govt.nz

Working together to create an awesome journey –first time, every time

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. http://www.aucklandtransport.govt.nz/
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Dear Grace

 

Thank you for contacting Auckland Transport requesting information
relating to SkyBus.

 

Please find attached a response for information requested under the Local
Government Official Information and Meetings Act 1987.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [3]Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P 09 355 3553 Description: Email-Signature

E [email address]

[1]www.aucklandtransport.govt.nz |
[2]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. http://www.aucklandtransport.govt.nz/
2. http://www.at.govt.nz/

Dear Grace

 

With reference to your request for information submitted to Auckland
Transport on 26 July 2016 under the Local Government Official Information
and Meetings Act 1987 (LGOIMA), we regret that further time is required to
respond to your request.

 

Therefore under Section 14(1)(b) of the LGOIMA, Auckland Transport is
extending the response time to 25 August 2016.  This is because
consultation is required before information can be released. 

 

You have the right in accordance with section 27(3) of the LGOIMA to make
a complaint to the Office of the Ombudsmen about this extension.

 

If you have any further queries please contact me on  (09) 355 3553
quoting Official Information request number CAS-355595-Y8W0P2.

 

Thank you for your patience.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [3]Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P 09 355 3553 Description: Email-Signature

E [email address]

[1]www.aucklandtransport.govt.nz |
[2]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. http://www.aucklandtransport.govt.nz/
2. http://www.at.govt.nz/

Dear Grace

 

Thank you for contacting Auckland Transport regarding further
clarification and elaboration of our earlier LGOIMA response, logged under
reference CAS-319513-01 R6J5.

 

Please find attached a response for information requested under the Local
Government Official Information and Meetings Act 1987.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [3]Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P 09 355 3553 Description: Email-Signature

E [email address]

[1]www.aucklandtransport.govt.nz |
[2]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. http://www.aucklandtransport.govt.nz/
2. http://www.at.govt.nz/

Dear Grace

 

You have written to Auckland Transport (AT) requesting information under
the Local Government Official Information and Meetings Act 1987 in
relation to the Skybus service . You have further written on 31 August
2016 expressing some concerns about AT’s responses in relation to the
Memorandum of Understanding and seek further explanation and an
investigation into the matter.

 

Applicability of the LGOIMA to your correspondence

 

I refer to the following extract from “The LGOIMA for local government
agencies, A guide to processing requests and conducting meetings” (page 6)
available on the Ombudsman’s website:

 

For the LGOIMA to apply, the information must be held by the agency
concerned. With the exception of providing a response to a request for a
statement of reasons, there is no obligation on an agency to form an
opinion or create information to answer a request.

 

If a requester seeks information by asking a question, there is a
distinction between:

 

•             questions which can be answered by providing information
already known to and held by the agency (official information); and

•             questions which require the agency to form an opinion or
provide an explanation and so create new information to answer the request
(not official information).

 

Your recent correspondence of 31 August 2016 posed some questions which
required AT to create new information by forming an opinion or providing
an explanation (the second bullet point).  These matters are not official
information and fall outside the scope of LGOIMA.

 

Your request for an explanation and an investigation has therefore been
referred to our AT Metro team for investigation.    The case reference is
CAS-393317-T2H5D6.  They will be in touch with you directly regarding the
matter that you have raised.

 

Kind regards

 

 

Susana Fuiono | Customer Liaison Advisor [3]Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P 09 355 3553 Description: Email-Signature

E [email address]

[1]www.aucklandtransport.govt.nz |
[2]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

show quoted sections

Dear Grace Haden

 

Subject: Company Structure

Customer Reference: CAS-393317-T2H5D6

 

Thank you for your furthur questions regarding the company structure of
the Skybus.

 

Auckland Transport can advise that Mr Brownie did sign the MoU in his role
as director of AAL Holdings/Bancorp. AAL Holdings/Bancorp subsequently
sold the Airbus business to Johnstones Coachlines. Johnstones Coachlines
then sold the business to the Skybus Holding Company.

 

AT has followed the due process with appropriate novation and
sale/purchase approvals as required under the MoU for each transaction.
Therefore, the MoU is now with the Skybus Holding Company.

 

I hope the above information clarifies our position on the matter.

  

Kind regards

 

Alexandra

 

PT Customer Feedback Coordinator [2]Description: Description: Description:
Customer Experience – AT Metro Description: Description: Description:
Description: Description: Description:
Private Bag 92250, Auckland 1142 Description: final Email-Signature1

 

 [1]www.at.govt.nz

 

 

 

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. http://www.at.govt.nz/

Dear Grace

 

We refer to your request for information relating to the Skybus Memorandum
of Understanding, in particular any due diligence the provision of an
airport bus service is subject to, copies of documents which shows there 
is a legally enforceable agreement between AT  and  the said Skybus
Holding Company including their legal name and the date on which they took
over the service, as well as AT’s consent to the transfer of the service.
 

 

As a significant amount of work is required to provide the information you
are seeking, Auckland Transport will impose a charge, under Section 13 of
the LGOIMA to cover the cost of the labour and materials involved in
making the information available. 

 

Auckland Transport’s charging policy details the amount that can be
charged for the supply of information as follows:

·         The first five (5) hours of time spent on fulfilling official
information requests will be free; and thereafter a charge of $47.50 for
each additional half hour;

·         Twenty (20) pages of free photocopying, thereafter a charge of
20c per page for photocopying;

·         All other charges incurred shall be fixed at an amount that
recovers the actual costs involved.

 

We have estimated that 9 hours of time is required to collate the
requested information; the cost estimate based on 4 hours is therefore
$380.00.

 

You have a right to seek a review by the Ombudsman of the estimated
charge. If you wish to exercise this right please advise us as soon as
possible so we can place your request on hold pending the outcome of the
review.

 

Accordingly should you wish to proceed with this request, please arrange
to either forward to us your cheque for, or electronically transfer
$380.00 to our account, details of which appear below:

 

·         Account: BNZ  02-0192-0122888-00

·         Cheques to be made payable to Auckland Transport and posted to
Private Bag 92250, Auckland 1152. 

 

Please write on the back of the cheque CAS-395409-D3V7T0.

 

In case of electronic transfer of funds please include reference
CAS-395409-D3V7T0 when making the deposit and advise us by email to
[1][email address] once the funds have been deposited so that
we may action your request within the appropriate timeframe. Our tax
invoice/receipt will be forwarded to you following receipt of funds.

 

In accordance with section 13(4) of the LGOIMA, Auckland Transport
requires that these charges are to be paid in advance of your receipt of
the information.

 

Alternatively to reduce the time required to collate the information and
associated costs you may reduce the amount of information you are seeking.
Should you wish to revise your request, please provide these details to
[email address].

 

Your request will remain on hold for 20 working days and if a revised
version or payment is not provided within this time the request will be
closed.

 

Should you believe that we have not dealt to your request appropriately,
you have the right in accordance with section 27(3) of the LGOIMA to make
a complaint to the Office of the Ombudsman to seek an investigation and
review of the decision.

 

Kind regards

 

Norma Tinai | Customer Liaison Advisor [3]Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
  Email-Signature

P 09 355 3553 | [2]www.at.govt.nz

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. mailto:[email address]
2. http://www.at.govt.nz/

Dear Grace

 

We refer to our correspondence dated 13 September 2016 advising a charge
of 4 hours to collate the information requested under the Act. 

 

We have received no further correspondence from you and as a further 20
working days have lapsed, we now considered the matter closed.

 

We trust the above information has addressed the matters raised however,
should you believe that we have not responded appropriately to your
request, you have the right in accordance with section 27(3) of the LGOIMA
to make a complaint to the Office of the Ombudsman to seek an
investigation and review in regard to this matter.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [5]Description: Description:
Description: Description:
LGOIMA Portfolio | Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P   09 355 3553 Description: Email-Signature

E   [1][email address] or
[2][email address]

[3]www.aucklandtransport.govt.nz |
[4]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.aucklandtransport.govt.nz/
4. http://www.at.govt.nz/