Printed from https://fyi.org.nz/request/6083-parking-enforcement-officers on April 26, 2024 10:04

Parking Enforcement Officers

Alan Candy made this Official Information request to Auckland Transport

The request was partially successful.

From: Alan Candy

Dear AT LGOIMA Fulfilment Officer,

Would you please supply LGOIMA information in answer to the following questions?

1. Typical recruitment rate for AT's street patrolling Parking Enforcement Officers (S.P.P.E.O.s), per month or year, for the past year. I.e. How many new or replacement officers do you employ per year, for the latest year available?

2. How long is the new S.P.P.E.O. recruit in-house training (at present), and how is it conducted, using what presentation media?

3. Please detail what guiding, training or instructional documentation* or personnel do S.P.P.E.O.'s have access to:
(a) during Training
(b) once on the job / after training?

4. Please supply AT's directions, instructions, guidelines etc to its S.P.P.E.O.s as to WHEN to commence issuing a Parking Infringement Notice to a vehicle unlawfully stopped without proper permit or authority in a Restricted parking area, such as a Bus Stop; a GSV-only Loading Zone, a Disabled Persons parking space, a Taxi rank, an area reserved for Police vehicles, etc. In other words, how long should they wait before commencing to issue the Notice, and if this varies according to type of Parking Space, please specify accordingly.

5. Please supply AT's directions, instructions, guidelines etc to its S.P.P.E.O.s as to WHAT action(s) to take (e.g. Call the Police, call a Tow Truck, instruct driver to move, etc), in what order, and WHEN to commence issuing a Parking Infringement Notice to a vehicle unlawfully stopped without proper permit or authority in a defined No Parking Area, such as a No Stopping Area (marked by Broken Yellow Lines); Bus Lanes; Clearways; obstructing the main carriageway of a busy main road, over or too close to a Fire Hydrant; across or obstructing a Vehicle Crossing / Entrance; Double-Parked on the carriageway; on a Pedestrian Crossing; on the footpath; on a Council-owned and maintained Garden plot; on a berm; too close to, or within, an intersection; on a Traffic Island or Flush Median, on a railway crossing, or upon encountering a serious accident, etc. In other words, what should they do and how long should they wait BEFORE commencing to issue a Notice or Notices, and if this varies according to circumstances, such as type of No Parking Area, amount of traffic affected, etc, please answer accordingly.

6. Please supply AT's directions, instructions, guidelines etc to its S.P.P.E.O.s as to how to prioritise such matters when faced with any combination of any two of the above i.e. in Q1 and Q2. For example, a car parked without good cause on a Pedestrian Crossing and a non-permit-displaying car parked in a Reserved for Disabled persons parking space.

*documentation - use the NZ legal definition of document.

Yours faithfully,

Alan Candy

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From: Alan Candy

Dear Auckland Transport,

Apologies, question 6 in my previous application:
https://fyi.org.nz/request/6083-parking-...
should refer to Q4 & Q5, thus:

6. Please supply AT's directions, instructions, guidelines etc to its S.P.P.E.O.s as to how to prioritise such matters when faced with any combination of any two of the above i.e. in Q4 and Q5. For example, a car parked without good cause on a Pedestrian Crossing and a non-permit-displaying car parked in a Reserved for Disabled persons parking space.

Yours faithfully,

Alan Candy

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From: AT Official Information (AT)
Auckland Transport

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Dear Alan,

 

Thank you for contacting Auckland Transport on 28 June 2017, requesting
specific detailed information relating to AT’s street patrolling Parking
Enforcement Officers (S.P.P.E.O).  

 

We are processing your request according to the provisions of the Local
Government Official Information and Meetings Act 1987. You will receive a
response within 20 working days after the receipt of your request by
Auckland Transport, as required by the Act. The expected due date for a
response is 26 July 2017. Please note this is the maximum response time
and we will endeavour to respond to you sooner.

 

If you have any further queries, please contact me on (09) 355 3553 during
business hours, quoting Local Government Official Information request
number CAS-509176-Q1K1H4.

 

Kind regards,

 

Norma Tinai | Customer Liaison Advisor [2]Description: Description:
Description: Description:
Privacy & LGOIMA Portfolios Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Email-Signature

 

P 09 355 3553 | [1]www.at.govt.nz

[3]cid:image002.jpg@01D238E0.86F57A30[4]cid:image003.jpg@01D238E0.86F57A30 [5]cid:image004.jpg@01D238E0.86F57A30 [6]cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30

 

WARNING This email may contain information which is CONFIDENTIAL and may
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From: AT Official Information (AT)
Auckland Transport

Attachment Final Response CAS 509176 Q1K1H4.pdf
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Dear Mr Candy

 

Thank you for contacting Auckland Transport on 28 June 2017 requesting
information relating to parking enforcement officers.

 

Please find attached a response for information requested under the Local
Government Official Information and Meetings Act 1987.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor

LGOIMA Portfolio | Customer Liaison Team
Private Bag 92250, Auckland 1142

P   09 355 3553

E   [1][email address] or
[2][email address]

[3]www.aucklandtransport.govt.nz | [4]www.AT.govt.nz

Working together to create an awesome journey –first time, every time

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

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