Referrals to intricate claims unit

P.A Hamill made this Official Information request to Accident Compensation Corporation

The request was successful.

From: P.A Hamill

Dear Accident Compensation Corporation,
Hi was the intricate claims unit set up to be abe to handle the majority of claimants that , had been previously put on communication plans at other branches. Due to the pressure put on the case managers by the monentual daily contact from the claimant.

To be sent to the intricate claims unit does a care indictor have to be activated on the claimant file. Or is it more of a decision by case manager and or branch manager.

Kind regards,

P.A Hamill

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From: Government Services
Accident Compensation Corporation

Dear P.A Hamill

 

Thank you for your following three requests of 28 March 2016:

 

Referrals to intricate claims unit (12:50pm)

Query regarding a response to information supplied 19^th/11/2015 (3:10pm)

Back Dated Interest Payments (6:01pm)

 

ACC is working on your requests and will be in touch with you as soon as
possible, and certainly by 26 April 2016.

 

Yours sincerely

 

Government Services

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From: Government Services
Accident Compensation Corporation


Attachment 0047771 RESPONSE.pdf
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Dear Ms Hamill

 

Please find attached our response to your request under the Official
Information Act 1982.

 

Yours sincerely

 

Government Services

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

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From: P.A Hamill

Dear Government Services,
Thank you for your time in sourcing and supplying this information it was very helpful

Kind Regards,

P.A Hamill

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