Thank you for contacting Environment Canterbury. We will respond to your
enquiry within two working days.  If your enquiry is urgent please contact
us on 0800 324 636.

 

Kind regards

Customer Services Team

 

 

 

 

 

 

 

 

 

 

Customer Services
[1]Logo
Environment Canterbury
PO Box 345, Christchurch 8140
Customer Services: 0800 324
636
[2][ECAN request email] Pollution Hotline: 0800 76 55
88
[3]Facebook  [4]Twitter 
[5]YouTube
Facilitating sustainable development in the [6]ecan.govt.nz
Canterbury region

References

Visible links
2. mailto:[ECAN request email]
3. http://www.facebook.com/EnvironmentCante...
4. http://twitter.com/ECan
5. http://www.youtube.com/user/ecangovt
6. http://ecan.govt.nz/

Dear Gavin,

Local Government Official Information and Meetings Act 1987: Request for
Information

I refer to your email dated 21st January 2016, this was received on 22nd
January 2016.

Under the Local Government Official Information and Meetings Act 1987,
Environment Canterbury has 20 working days to respond to your request. 
Your request has been passed to the person(s) responsible for responding,
and you will be contacted as soon as possible but no later than 22
February 2016.

Yours Sincerely

 

Charlie 

 

 

 

 

------------------- Original Message -------------------
From: [FOI #3567 email]
Received: 21/01/2016 8:47 p.m.
To: ECInfo
Subject: Official Information Act request - Results and Costs of surveys
conducted on Bus Usage

Dear Canterbury Regional Council,

Recently I became aware that MetroInfo had provided private information to
a 3rd party, Research First, regarding Metrocard usage. I am interested in
both how much money has been spent on research by Environment Canterbury
in this area and also the results of this research. Therefore I request:

1) In the years since 2014 can you please provide any available breakdowns
of costs incurred during the collection of information or surveying
regarding the use of bus routes. I am particularly interested in seeing
money spent contracting third parties to conduct this research but any
breakdowns of internal resources would be greatly appreciated.
2) In the years since 2014 please provide the results of all research
conducted by Environment Canterbury or 3rd parties on your behalf into bus
usage, patterns and behavior. I am interested both in any summary
information or reports that have been created but also any collated data
that Environment Canterbury holds.
3) In the years since 2014 what information on individuals has been
provided to 3rd party companies regarding Metrocard holders or their
usage?

Yours faithfully,

Gavin Millar

-------------------------------------------------------------------

This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[1]https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web
manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

References

Visible links
1. https://fyi.org.nz/help/officers

hide quoted sections

Hello Mr Millar

 

In regard to your Official Information Request, can you please clarify for
me do you want our Customer Satisfaction Surveys?

 

Many Thanks Sharon

             

------------------- Original Message -------------------
From: [1][FOI #3567 email]
Received: 21/01/2016 8:47 p.m.
To: ECInfo
Subject: Official Information Act request - Results and Costs of surveys
conducted on Bus Usage

Dear Canterbury Regional Council,

Recently I became aware that MetroInfo had provided private information to
a 3rd party, Research First, regarding Metrocard usage. I am interested in
both how much money has been spent on research by Environment Canterbury
in this area and also the results of this research. Therefore I request:

1) In the years since 2014 can you please provide any available breakdowns
of costs incurred during the collection of information or surveying
regarding the use of bus routes. I am particularly interested in seeing
money spent contracting third parties to conduct this research but any
breakdowns of internal resources would be greatly appreciated.
2) In the years since 2014 please provide the results of all research
conducted by Environment Canterbury or 3rd parties on your behalf into bus
usage, patterns and behavior. I am interested both in any summary
information or reports that have been created but also any collated data
that Environment Canterbury holds.
3) In the years since 2014 what information on individuals has been
provided to 3rd party companies regarding Metrocard holders or their
usage?

Yours faithfully,

Gavin Millar

-------------------------------------------------------------------

This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web
manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

 

 

 

 

 

 

 

References

Visible links
1. mailto:[FOI #3567 email]
2. https://fyi.org.nz/help/officers

hide quoted sections

Hello Mr Millar
I attach the reply to your Official Information request along with copies our surveys.
Regards Sharon Clough

Sharon Clough
Personal Assistant to Chief Operating Officer
Environment Canterbury [Logo]
<tel:>
027 549 7656<tel:027 549 7656>
[email address]<mailto:[email address]> PO Box 345, Christchurch 8140
Customer Services: 0800 324 636
Pollution Hotline: 0800 76 55 88
[Facebook]<http://www.facebook.com/EnvironmentCante...> [Twitter] <http://twitter.com/ECan> [YouTube] <http://www.youtube.com/user/ecangovt>
Facilitating sustainable development in the Canterbury region ecan.govt.nz<http://ecan.govt.nz>