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Wellington Bus and Rail Signage PT1078 Contract & KPIs

Miss M Quicken made this Official Information request to Wellington Regional Council

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From: Miss M Quicken

Dear Wellington Regional Council,

This was 10yr exclusive single-provider contract worth $8.4 M of maintenance services.

I am wondering from procurement research perspective,

Why GWRC is not using a panel of suppliers for sign writing instead of using a single exclusive provider and for such a long time?

Please provide:

A) The RFP that resulted into the contract

B) The contract

C) The associated procurement plan

I wonder what does the council actually get for the $8.4M here.

Does this buy dedicated human resources exclusively working to install & maintain the signs?

In that case why did the GWRC chose to outsource this instead of employ directly given such long period contract where this could be seen as core function of the council?

And single commercial provider for all of it?

Yours faithfully,

Miss M Quicken

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From: Records
Wellington Regional Council

Kia ora Miss Quicken,

 

Acknowledgement of Request for Information under the Local Government
Official Information and Meetings Act 1987. 

 

Thank you for your email received on 9 May 2026, requesting information
regarding Wellington Bus and Rail Signage PT1078 Contract & KPIs. 

A reply to your request will be sent to you by 8 June 2026 within 20
working days of the request being received.  

 

Please note that it is our policy to proactively release our responses to
official information requests on our website where appropriate. Personal
information will not be included.  

 

Ngā mihi, 
Information Management Team             

  

For Luke Troy 

Group Manager 

Strategy 

Greater Wellington Regional Council 

 

 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

Link to this

From: Michelle Groves
Wellington Regional Council


Attachment image001.png
39K Download

Attachment Response to LGOIMA 2026 203.pdf
191K Download View as HTML

Attachment Attachment 1 Greater Wellington Regional Council RFP Part 1 Signage RFP Our Requirements.pdf
644K Download View as HTML

Attachment Attachment 2 Greater Wellington Regional Council RFP Part 2 Signage RFP Response Form.pdf
463K Download View as HTML

Attachment Attachment 4 PT1078 Greater Wellington Regional Council Signage Procurement Plan APPROVED Redacted.pdf
5.2M Download View as HTML

Attachment Attachment 3 GWRC and Dzine Signs Head Contract for GW Signage FINAL 002 Redacted.pdf
27.9M Download View as HTML


Tēnā koe Miss Quicken

 

Request for information 2026-203

 

I refer to your request for information dated 9 May 2026.

 

Our response is enclosed.

 

Michelle Groves on behalf of Fiona Abbott, Group Manager Metlink (Acting)
Kaiāwhina Matua ki te Kaiwhakahaere Matua Waka | Executive Assistant to
Group Manager Metlink  

Metlink
100 Cuba St, Te Aro, Wellington 6011 | PO Box 11646, Manners St,
Wellington 6142  

Follow us online: [1]Facebook

[2]Metlink Co Branded logo

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

References

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1. https://www.facebook.com/MetlinkOnOurWay/

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