Printed from https://fyi.org.nz/request/34666-metlink-cctv-audio-installation-maintenance-services-rfp on June 17, 2026 01:03

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Metlink CCTV, audio installation & maintenance services RFP

Miss M Quicken made this Official Information request to Wellington Regional Council

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From: Miss M Quicken

Dear Wellington Regional Council,

Relating to the current GWRC Transport Procurement Strategy:
https://www.gw.govt.nz/assets/Documents/...

And relating to the 10 year contract pertaining "Metlink CCTV, audio installation & maintenance services" awarded to Red Wolf Security Limited valued at $14M

I am surprised that such contract with such long contract life and high value is not made proactively public and where there was no public consultation nor public documented decision to add surveillance infrastructure in public spaces.

Please provide:

A) Current contract with Red Wolf Security Limited

B) KPIs with Red Wolf Security

C) Performance reporting from last FY

And relating to statutory obligations, democracy & public engagement

D) Public consultancy about the use of CCTV and surveillance in public transport

E) Impact assessment on against Privacy Act, Bill of Rights & Human Rights of the installed surveillance impact

F) The document that was provided to councilors to make a decision on this outsourcing scheme as well as the added surveillance in public transport

G) Objections raised by the councilors against the outsourcing scheme & surveillance in the public transport

H) Objections raised by the public against the outsourcing scheme & surveillance in the public transport

As side note - I would like to also mention that Go Media / Metlink Advertising is not included in the strategy given this includes a cost to ratepayer in form of lost revenue due to revenue sharing scheme.

My research here involves transparency in the conduct of public sector procurement practices as well as disclosure of information regarding council expenditure, paired with the societal costs of increased surveillance in the society pertaining to this infrastructure investment by the council effectively paid by the ratepayer to the tune of 14M$ for unknown benefit.

Yours faithfully,

Miss M Quicken

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From: Miss M Quicken

Dear Wellington Regional Council,

Re: Metlink CCTV, audio installation & maintenance services
https://fyi.org.nz/request/34666-metlink...

Additionally please provide:

I) The original RFP for Metlink CCTV, audio installation & maintenance services

Yours faithfully,

Miss M Quicken

Link to this

From: Records
Wellington Regional Council

Kia ora Miss Quicken,

 

Acknowledgement of Request for Information under the Local Government
Official Information and Meetings Act 1987. 

 

Thank you for your email received on 9 May 2026, requesting information
regarding Metlink CCTV, audio installation & maintenance services RFP. 

A reply to your request will be sent to you by 8 June 2026 within 20
working days of the request being received.  

 

Please note that it is our policy to proactively release our responses to
official information requests on our website where appropriate. Personal
information will not be included.  

 

Ngā mihi, 
Information Management Team             

  

For Luke Troy 

Group Manager 

Strategy 

Greater Wellington Regional Council 

 

 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

Link to this

From: Records
Wellington Regional Council

Kia ora Miss Quicken,

 

Acknowledgement of Request for Information under the Local Government
Official Information and Meetings Act 1987. 

 

Thank you for your email received on 9 May 2026, requesting information
regarding Metlink CCTV, audio installation & maintenance services RFP. 

A reply to your request will be sent to you by 8 June 2026 within 20
working days of the request being received.  

 

Please note that it is our policy to proactively release our responses to
official information requests on our website where appropriate. Personal
information will not be included.  

 

Ngā mihi, 
Information Management Team             

  

For Luke Troy 

Group Manager 

Strategy 

Greater Wellington Regional Council 

 

 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

Link to this

From: Michelle Groves
Wellington Regional Council

Attachment image001.png
39K Download

Attachment Response to LGOIMAs 2026 204 and 2026 205.pdf
160K Download View as HTML

Attachment Attachment 1 Greater Wellington Regional Council CCTV Final contract Redacted Redacted 1.pdf
6.2M Download View as HTML

Attachment Attachment 2 GWRC Job Report rail.pdf
118K Download View as HTML

Attachment Attachment 3 GWRC Job Report 2 bus shelter.pdf
47K Download View as HTML

Attachment Attachment 4 PT Camera Surveillance PIA GWRC v3.pdf
860K Download View as HTML

Attachment Attachment 5 Greater Wellington Regional Council RFP Part 1 CCTV RFP Our Requirements FINAL.pdf
705K Download View as HTML

Attachment Attachment 6 Greater Wellington Regional Council RFP Part 2 CCTV RFP Response Form FINAL.pdf
499K Download View as HTML

Tēnā koe Miss Quicken

 

Request for information 2026-204 and 2026-205

 

I refer to your request for information dated 9 May 2026.

 

Our response is enclosed.

 

Michelle Groves on behalf of Fiona Abbott, Group Manager Metlink (Acting)
Kaiāwhina Matua ki te Kaiwhakahaere Matua Waka | Executive Assistant to
Group Manager Metlink  

Metlink
M 021 240 8643
100 Cuba St, Te Aro, Wellington 6011 | PO Box 11646, Manners St,
Wellington 6142  

Follow us online: [1]Facebook

[2]Metlink Co Branded logo

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

References

Visible links
1. https://www.facebook.com/MetlinkOnOurWay/

Link to this

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