8 June 2026
File Ref: OIAPR-1274023063-50407
Miss M Quicken
By email:
[FYI request #34666 email]
Tēnā koe Miss Quicken
Request for information 2026-204 and 2026-205
I refer to your request for information dated 9 May 2026, which was received by Greater
Wellington Regional Council (Greater Wellington) on 9 May 2026. You have requested the
following:
“
Dear Wellington Regional Council,
Relating to the current GWRC Transport Procurement Strategy:
https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gw.govt.nz%2F
assets%2FDocuments%2F2025%2F07%2FGWRC-Transport-Procurement-Strategy-June-
2025-July-2028-
Website.pdf&data=05%7C02%7Cinfo%40gw.govt.nz%7C9f1ca0843da24779625e08deacfb3
660%7Ccdb5885ea63644b994da82930c096dd6%7C0%7C0%7C639138392272211802%7C
Unknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXa
W4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=HlUidB%2BJ
kvjLdNsjo3k0DFp72voAfHLq1%2BetqmdeKNw%3D&reserved=0
And relating to the 10 year contract pertaining "Metlink CCTV, audio installation &
maintenance services" awarded to Red Wolf Security Limited valued at $14M
I am surprised that such contract with such long contract life and high value is not made
proactively public and where there was no public consultation nor public documented
decision to add surveillance infrastructure in public spaces.
Please provide:
A) Current contract with Red Wolf Security Limited
Wellington office
Upper Hutt
Masterton office
0800 496 734
PO Box 11646
PO Box 40847
PO Box 41
www.gw.govt.nz
Manners St, Wel ington
1056 Fergusson Drive
Masterton 5840
[Wellington Regional Council request email]
6142
B) KPIs with Red Wolf Security
C) Performance reporting from last FY
And relating to statutory obligations, democracy & public engagement
D) Public consultancy about the use of CCTV and surveillance in public transport
E) Impact assessment on against Privacy Act, Bill of Rights & Human Rights of the installed
surveillance impact
F) The document that was provided to councilors to make a decision on this outsourcing
scheme as well as the added surveillance in public transport
G) Objections raised by the councilors against the outsourcing scheme & surveillance in the
public transport
H) Objections raised by the public against the outsourcing scheme & surveillance in the public
transport
As side note - I would like to also mention that Go Media / Metlink Advertising is not included in
the strategy given this includes a cost to ratepayer in form of lost revenue due to revenue
sharing scheme.
My research here involves transparency in the conduct of public sector procurement
practices as well as disclosure of information regarding council expenditure, paired with the
societal costs of increased surveillance in the society pertaining to this infrastructure
investment by the council effectively paid by the ratepayer to the tune of 14M$ for unknown
benefit.
Re: Metlink CCTV, audio installation & maintenance services
https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffyi.org.nz%2Frequest
%2F34666-metlink-cctv-audio-installation-maintenance-services-
rfp&data=05%7C02%7Cinfo%40gw.govt.nz%7C3830479495f147f8979808deacfb7634%7Cc
db5885ea63644b994da82930c096dd6%7C0%7C0%7C639138393223189765%7CUnknown
%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsI
kFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=dSUHTR%2FYBqkO8rI508z
pcUe2XSKsn3ACbkgUVbgE6zA%3D&reserved=0
Additionally please provide:
Page 2 of 6
I) The original RFP for Metlink CCTV, audio installation & maintenance services”.
Greater Wellington’s response follows:
Your request has been assessed under the Local Government Official Information and Meetings
Act 1987 (the Act).
A) Current contract with Red Wolf Security Limited
Please refer to
attachment 1 which contains a copy of the contract with Red Wolf Security
Limited, subject to redactions where necessary under the Act under the following sections:
• 7(2)(a) in order to protect the privacy of natural persons, including that of deceased
natural persons; and
• 7(2)(b)(i ) in that release would be likely unreasonably to prejudice the commercial
position of the person who supplied or who is the subject of the information.
The personal information redacted relates to names and contact details for Red Wolf staff.
The information redacted under 7(2)(b)(ii) relates to commercially sensitive information that if
released would be likely unreasonably to prejudice the commercial position of Red Wolf.
When redacting under these sections we are required to consider the public interest in the
release of the information. We have considered this and do not believe that the public interest
outweighs our decision to withhold the information.
Where redactions have been made, we have noted the relevant section the redaction has
been made under.
B) KPIs with Red Wolf Security
The relevant key performance indicators (KPIs) are contained within the contract. Please refer
to the Key Performance Indicators as set out in schedule 5 of
attachment 1 at page 63.
C) Performance reporting from last FY
Greater Wellington does not hold formal maintenance reports or outage reports in the format
requested.
Page 3 of 6
However, Greater Wellington does hold operational spreadsheet records relating to faults and
outages associated with CCTV and audio systems. Please refer to these in
attachments 2-3.
To the extent your request seeks formal performance reporting documents that are not held
by Greater Wellington, this part of your request is refused under section 17(g) of the Act in that
the information requested is not held by the local authority and the person dealing with the
request has no grounds for believing that the information is either—
(i)
held by another local authority or a department or Minister of the Crown or
organisation; or
(ii)
connected more closely with the functions of another local authority, or a
department or Minister of the Crown or organisation.
D) Public consultation about the use of CCTV and surveillance in public
transport
CCTV systems have been implemented progressively over time in response to operational,
safety, and security requirements across the public transport network.
Greater Wellington has not identified any standalone public consultation documents
specifically relating to the introduction of CCTV and surveillance infrastructure in public
transport.
This part of your request is refused under section 17(g) of the Act in that the information
requested is not held by the local authority and the person dealing with the request has no
grounds for believing that the information is either—
(i)
held by another local authority or a department or Minister of the Crown or
organisation; or
(ii)
connected more closely with the functions of another local authority, or a
department or Minister of the Crown or organisation.
E) Impact assessments relating to the Privacy Act, Bill of Rights Act and
Human Rights Act
Please refer to
attachment 4 which contains a copy of the Privacy Impact Assessment for our
CCTV network completed in July 2018.
To date, no standalone assessments specifically addressing the New Zealand Bill of Rights
Act 1990 or Human Rights Act 1993 have been identified.
Page 4 of 6
We note we are not required to undertake Bill of Rights Act or Human Rights Act assessments.
Therefore, this part of your request is refused under section 17(e) of the Act in that the
document alleged to contain the information requested does not exist.
When refusing under this section we are required to consider consulting the requester. We
have considered this and do not believe consulting with you would change our response to
your request.
F) Documents provided to councillors regarding the outsourcing
arrangement and CCTV systems
CCTV arrangements have evolved over time and similar, installation and maintenance
arrangements have existed historically with previous providers.
Searches were undertaken to identify any reports, briefings, procurement papers, or decision-
making documents provided to councillors relating to the outsourcing arrangement and CCTV
systems. No relevant material was discovered in the searches.
This part of your request is refused under section 17(e) of the Act in that document alleged to
contain the information requested does not exist or, despite reasonable efforts to locate it,
cannot be found.
When refusing under this section we are required to consider consulting the requester. We
have considered this and do not believe consulting with you would change our response to
your request.
G) Objections raised by councillors
Greater Wellington could not locate any documents recording objections raised by
councillors against the outsourcing arrangement or the use of CCTV systems in public
transport.
This part of your request is refused under section 17(e) of the Act in that document alleged to
contain the information requested does not exist or, despite reasonable efforts to locate it,
cannot be found.
When refusing under this section we are required to consider consulting the requester. We
have considered this and do not believe consulting with you would change our response to
your request.
Page 5 of 6
H) Objections raised by the public
Greater Wellington could not locate any specific documents recording objections raised by
members of the public against the outsourcing arrangement or the use of CCTV systems in
public transport.
This part of your request is refused under section 17(e) of the Act in that document alleged to
contain the information requested does not exist or, despite reasonable efforts to locate it,
cannot be found.
When refusing under this section we are required to consider consulting the requester. We
have considered this and do not believe consulting with you would change our response to
your request.
I) Original RFP documentation
Please refer to
attachments 5-6 which contains the copies of the RFP our requirements
document and the RFP response form.
If you have any concerns with the decision(s) referred to in this letter, you have the right to
request an investigation and review by the Ombudsman under section 27(3) of the Act.
Please note that it is our policy to proactively release our responses to official information
requests where appropriate. Our response to your request will be published shortly on Greater
Wellington’s website with your personal information removed.
Nāku iti noa, nā
Fiona Abbott
Kaiwhakahaere Matua Waka-ā-atea | Group Manager Metlink (Acting)
Page 6 of 6
Document Outline
