Kia ora M Quicken,
 
On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 27/04/2026 requesting, under the Official
Information Act 1982, the following:
 
The regime about regulation of residential property managers is changing
https://aus01.safelinks.protection.outlo...

Also given the MBIE is the responsible agency of Tenancy services,
overlooking all the bonds and where MBIE has faced regulatory
strengthening the enforcement regime.

And given that there is now extensive list of confirmed tenancy cases from
the Tenancy Tribunal where the bond was never lodged by the property
manager Mighty Rocket Properties where it has been left to the landlord
and / or tenants to resolve.

I would like to request:

A) The number of complaints relating to Mighty Rocket Properties Limited

B) The number of complaints relating to Mighty Rocket Properties Trust

C) The number of complaints relating to Aaron Wayne Gilmore

Additionally given another associated entity is now under liquidation;
https://aus01.safelinks.protection.outlo...
https://aus01.safelinks.protection.outlo...
Together with extensive litigation history
https://aus01.safelinks.protection.outlo...

Tenants do not have the resources to enforce Residential Tenancy Act as
much as commercial / property investors who can afford to go the High
Court to enforce the orders.

I am questioning whether MBIE holds data on complaints on the currently in
liquidation entity as well that was acting as a trustee to a trust.

https://aus01.safelinks.protection.outlo...

D) The number of complaints relating to Cow Power Investments Limited

E) The number of complaints relating to Cow Power Investments Trust

I would like to understand how well MBIE enforcement toolkit works and
whether the government should do more to give more funding and powers to
MBIE to prevent the situations from happening where general public lose
their bond money when it was never lodged to the bond authority MBIE
operates.
 
We will endeavour to respond to your request as soon as possible, and no
later than 25/05/2026, being 20 working days after the day your request
was received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe. If you have any enquiries
regarding your request feel free to contact us via email to
[1][MBIE request email].
 
Nāku noa, nā
Ministerial Services
Strategy and Assurance
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington 6011 |  P O Box 1473 Wellington 6140

References

Visible links
1. mailto:[MBIE request email]

Kia ora 
 
Please see attached our update to your request for information under the
Official Information Act 1982.

Ngā mihi nui,

Ministerial Services
Ministry of Business, Innovation and Employment

15 Stout Street, Wellington 6011 | PO Box 1473, Wellington 6140