Thank you for your email. Your email will be processed during the hours
from 8am to 5pm Monday to Friday, except on Public Holidays when the
office is closed.

Requests for service made outside of normal office hours should be sent
via the Ruapehu District Council website Submit a request for service:
Feedback Form - Ruapehu District Council (ruapehudc.govt.nz) or by calling
after hours on 07 895 8188.
Nga mihi

----------------------------

 

----------------------------
Info 
Ruapehu District Council

Ruapehu District Council  |  Private Bag 1001  |  Taumarunui 3946  |  New
Zealand
Phone: 07 895 8188  ext:    |  Fax: 07 895 3256  |  Mobile:
email: [Ruapehu District Council request email]  |  RDC website: [1]www.ruapehudc.govt.nz

[2][IMG]

If you are not the intended recipient of the information contained in or
attached to this message, any use, disclosure or copying of this
information is unauthorised and prohibited.
This information may be confidential or subject to legal privilege. If you
have received this message in error, please notify the sender immediately
and delete this message.
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References

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1. http://www.ruapehudc.govt.nz/
2. https://www.ruapehudc.govt.nz/our-servic...

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To whom it may concern

LOCAL GOVERNMENT OFFICIAL INFORMATION AND MEETINGS ACT 1987.

Thank you for your request for official Information received on 17 March 2026 relating to code of conduct complaints

We will endeavour to respond to your request as soon as possible with a decision and in any event no later than 16 April 2026, being 20 working days after the day your request was received.

If we are unable to respond to your request by then, we will notify you of an extension of that timeframe. If you have any queries, please feel free to contact [Ruapehu District Council request email]. If any additional factors come to light which are relevant to your request, please do not hesitate to contact us so that these can be considered.

Please note: if applicable, the request may incur a reasonable charge. We will contact you with an approximate cost before we proceed.

Regards

LGOIMA TEAM

-----------------------------
Info

Ruapehu District Council

Ruapehu District Council | Private Bag 1001 | Taumarunui 3946 | New Zealand
Phone: 07 895 8188 ext: | Fax: 07 895 3256 | Mobile:
email: [Ruapehu District Council request email]| RDC website: http://

If you are not the intended recipient of this email please notify the sender and immediately delete the email and any attachments - Thank you.
-----------------------------

-----Original Message-----
From: clampett trust <[FOI #34131 email]>
Sent: Tuesday, 17 March 2026 9:18 pm
To: Info <[Ruapehu District Council request email]>
Subject: Official Information request - Request for information re: Code of Conduct complaints

Warning: This email is from an External Sender. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear Ruapehu District Council,

Subject: Request for Information under LGOIMA – Code of Conduct Complaints

Dear Sir/Madam,

Pursuant to the provisions of the Local Government Official Information and Meetings Act 1987 I respectfully request the following information relating to the handling of Code of Conduct complaints and associated governance processes.

1. Complaint Handling Policies:

Please provide copies of all policies, procedures, or guidelines governing the receipt, assessment, investigation, and resolution of Code of Conduct complaints relating to:

-staff

-senior management

-council-controlled organisation officers

-governance officials.

2. Records Relating to the Complaints Submitted

Please provide copies of any records relating to the receipt, assessment, consideration, or handling of the Code of Conduct complaints submitted on or about 20 January 2026 to 12 March 2026.

This request includes (but is not limited to):

-internal memoranda

-file notes

-reports

-assessment documents

-correspondence between staff involved in handling the complaints.

3. Internal Communications

Please provide copies of internal communications (including emails, memoranda, and correspondence) relating to the complaints and their handling.

This request includes communications between:

-staff and management

-governance or corporate services staff

-legal advisers

-officers responsible for complaint handling.

4. Communications Between Organisations

Please provide copies of communications between:

Manawatū-Whanganui Local Authority Shared Services ( MWLASS) and Ruapehu district council and/or any shareholder councils concerning the complaints and their handling.

5. Governance Reporting

Please provide copies of any reports, briefings, or correspondence provided to councillors, council governance committees, or shareholder representatives regarding the complaints. (LGOIMA requests will be sent to the shareholder councils)

6. Complaint Handling Outcomes

Please provide any records identifying the outcome of the complaints, including any decisions made regarding investigation, dismissal, or further action.

If any information requested is withheld, I request that the specific grounds for refusal under the Local Government Official Information and Meetings Act 1987 be clearly identified.

If any part of this request is considered too broad, I would be happy to discuss refinement to assist with processing.

I look forward to your response within the statutory timeframe.

Kind regards,
Donna on behalf of
Clampett trust

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #34131 email]

Is [Ruapehu District Council request email] the wrong address for Official Information requests to Ruapehu District Council? If so, please contact us using this form:
https://urldefense.proofpoint.com/v2/url...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
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If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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Dear Donna and the Clampett Trust

 

Please find attached our response to your LGOIMA request Reference 000341.

 

Regards

LGOIMA TEAM

 

----------------------------
Info 
Ruapehu District Council

Ruapehu District Council  |  Private Bag 1001  |  Taumarunui 3946  |  New
Zealand
Phone: 07 895 8188  ext:    |  Fax: 07 895 3256  |  Mobile:
email: [Ruapehu District Council request email]  |  RDC website: [1]www.ruapehudc.govt.nz

[2][IMG]

If you are not the intended recipient of the information contained in or
attached to this message, any use, disclosure or copying of this
information is unauthorised and prohibited.
This information may be confidential or subject to legal privilege. If you
have received this message in error, please notify the sender immediately
and delete this message.
----------------------------

 

References

Visible links
1. http://www.ruapehudc.govt.nz/
2. https://www.ruapehudc.govt.nz/our-servic...

hide quoted sections

Thank you for your email. Your email will be processed during the hours
from 8am to 5pm Monday to Friday, except on Public Holidays when the
office is closed.

Requests for service made outside of normal office hours should be sent
via the Ruapehu District Council website Submit a request for service:
Feedback Form - Ruapehu District Council (ruapehudc.govt.nz) or by calling
after hours on 07 895 8188.
Nga mihi

----------------------------

 

----------------------------
Info 
Ruapehu District Council

Ruapehu District Council  |  Private Bag 1001  |  Taumarunui 3946  |  New
Zealand
Phone: 07 895 8188  ext:    |  Fax: 07 895 3256  |  Mobile:
email: [Ruapehu District Council request email]  |  RDC website: [1]www.ruapehudc.govt.nz

[2][IMG]

If you are not the intended recipient of the information contained in or
attached to this message, any use, disclosure or copying of this
information is unauthorised and prohibited.
This information may be confidential or subject to legal privilege. If you
have received this message in error, please notify the sender immediately
and delete this message.
----------------------------

 

References

Visible links
1. http://www.ruapehudc.govt.nz/
2. https://www.ruapehudc.govt.nz/our-servic...

hide quoted sections

Dear Donna,

Regarding your initial OIA request dated 17 March 2026, our understanding was that you were requesting information on Code of Conduct Complaints against Ruapehu District Council (RDC) and we responded accordingly.

After considering your subsequent request dated 10 April 2026 with the information you have provided:
I received an automated read reply on 21.1.26 from Clive Manley your chief executive about a code of conduct I sent to MWLASS (which was forwarded to the Ruapehu DC CEO).
I believe you also had another code of conduct complaint on 12 March 2026 to the Directors of MWLASS ( Ruapehu District Council being one of them).

We believe the information you are seeking is more closely connected to the functions of MWLASS. Therefore, we recommend that you contact MWLASS directly to obtain the relevant information.

Yours sincerely
Maggie Flonk INFORMATION MANAGEMENT MANAGER

-----------------------------
Info

Ruapehu District Council

Ruapehu District Council | Private Bag 1001 | Taumarunui 3946 | New Zealand
Phone: 07 895 8188 ext: | Fax: 07 895 3256 | Mobile:
email: [Ruapehu District Council request email]| RDC website: http://

If you are not the intended recipient of this email please notify the sender and immediately delete the email and any attachments - Thank you.
-----------------------------

-----Original Message-----
From: clampett trust <[FOI #34131 email]>
Sent: Friday, 10 April 2026 4:02 pm
To: Info <[Ruapehu District Council request email]>
Subject: Re: LGOIMA Ref 000341

Warning: This email is from an External Sender. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear Info,

Thank you for your reply but you stated Ruapehu District Council never received any code of conduct complaints during the period 20th January 2026 to 17th March 2026.

I received an automated read reply on 21.1.26 from Clive Manley your chief executive about a code of conduct I sent to MWLASS (which was forwarded to the Ruapehu DC CEO).
I believe you also had another code of conduct complaint on 12 March 2026 to the Directors of MWLASS ( Ruapehu District Council being one of them).

Could you please look at your information again and reply accordingly?

Yours sincerely,
Donna

clampett trust

-----Original Message-----

Dear Donna and the Clampett Trust

Please find attached our response to your LGOIMA request Reference 000341.

Regards

LGOIMA TEAM

References

Visible links
1. http://www.ruapehudc.govt.nz/
2. https://www.ruapehudc.govt.nz/our-servic...

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #34131 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://urldefense.proofpoint.com/v2/url...

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

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