Dear Ruapehu District Council,

Subject: Request for Information under LGOIMA – Code of Conduct Complaints

Dear Sir/Madam,

Pursuant to the provisions of the Local Government Official Information and Meetings Act 1987 I respectfully request the following information relating to the handling of Code of Conduct complaints and associated governance processes.

1. Complaint Handling Policies:

Please provide copies of all policies, procedures, or guidelines governing the receipt, assessment, investigation, and resolution of Code of Conduct complaints relating to:

-staff

-senior management

-council-controlled organisation officers

-governance officials.

2. Records Relating to the Complaints Submitted

Please provide copies of any records relating to the receipt, assessment, consideration, or handling of the Code of Conduct complaints submitted on or about 20 January 2026 to 12 March 2026.

This request includes (but is not limited to):

-internal memoranda

-file notes

-reports

-assessment documents

-correspondence between staff involved in handling the complaints.

3. Internal Communications

Please provide copies of internal communications (including emails, memoranda, and correspondence) relating to the complaints and their handling.

This request includes communications between:

-staff and management

-governance or corporate services staff

-legal advisers

-officers responsible for complaint handling.

4. Communications Between Organisations

Please provide copies of communications between:

Manawatū-Whanganui Local Authority Shared Services ( MWLASS)
and Ruapehu district council and/or any shareholder councils concerning the complaints and their handling.

5. Governance Reporting

Please provide copies of any reports, briefings, or correspondence provided to councillors, council governance committees, or shareholder representatives regarding the complaints. (LGOIMA requests will be sent to the shareholder councils)

6. Complaint Handling Outcomes

Please provide any records identifying the outcome of the complaints, including any decisions made regarding investigation, dismissal, or further action.

If any information requested is withheld, I request that the specific grounds for refusal under the Local Government Official Information and Meetings Act 1987 be clearly identified.

If any part of this request is considered too broad, I would be happy to discuss refinement to assist with processing.

I look forward to your response within the statutory timeframe.

Kind regards,
Donna on behalf of
Clampett trust