Impact assesment on Snapper privacy
Miss M Quicken made this Official Information request to New Zealand Transport Agency
The request was successful.
From: Miss M Quicken
Dear New Zealand Transport Agency,
Snapper, when tagging on and off indicates whether the user is:
a) Connect
b) Child
c) Normal Adult fare
This is visible to everyone in the bus on either the public transport onboarding or departing the bus.
Please provide the impact assessment that was done re:
a) Privacy
b) Human rights
Around the functional analysis of the Snapper system when both introduced and maintained given the evolution of laws.
Yours faithfully,
Miss M Quicken
From: Official Correspondence
New Zealand Transport Agency
Kia ora
Partially transferring the request you made under the Official Information
Act 1982
Thank you for your email below requesting information under the Official
Information Act 1982 (the Act).
The information you have requested is more closely connected with the
functions of Greater Wellington Regional Council than with NZ Transport
Agency Waka Kotahi. Therefore, NZ Transport Agency is transferring your
request to Greater Wellington Regional Council under section 14 of the
Act.
The time limit for their response to you is 20 working days from 13
February 2026 so you can expect a response from Greater Wellington
Regional Council on or before 13 March 2026.
Ngā mihi
Ministerial Services
Te Waka Kōtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi
[1]Connect with us on Social Media
[2][IMG]
-----Original Message-----
From: Miss M Quicken <[FOI #33695 email]>
Sent: Wednesday, 11 February 2026 4:10 pm
To: Official Correspondence <[email address]>
Subject: Official Information request - Impact assesment on Snapper
privacy
[You don't often get email from
[3][FOI #33695 email]. Learn why this is
important at [4]https://aka.ms/LearnAboutSenderIdentific... ]
Dear New Zealand Transport Agency,
Snapper, when tagging on and off indicates whether the user is:
a) Connect
b) Child
c) Normal Adult fare
This is visible to everyone in the bus on either the public transport
onboarding or departing the bus.
Please provide the impact assessment that was done re:
a) Privacy
b) Human rights
Around the functional analysis of the Snapper system when both introduced
and maintained given the evolution of laws.
Yours faithfully,
Miss M Quicken
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[5][FOI #33695 email]
Is [6][NZTA request email] the wrong address for Official
Information requests to New Zealand Transport Agency? If so, please
contact us using this form:
[7]https://aus01.safelinks.protection.outlo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[8]https://aus01.safelinks.protection.outlo...
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
This message, together with any attachments, may contain information that
is classified and/or subject to legal privilege. Any classification
markings must be adhered to. If you are not the intended recipient, you
must not peruse, disclose, disseminate, copy or use the message in any
way. If you have received this message in error, please notify us
immediately by return email and then destroy the original message. This
communication may be accessed or retained by NZ Transport Agency Waka
Kotahi for information assurance purposes.
References
Visible links
1. https://www.nzta.govt.nz/contact-us/conn...
2. https://nzta.govt.nz/
3. mailto:[FOI #33695 email]
4. https://aka.ms/LearnAboutSenderIdentific...
5. mailto:[FOI #33695 email]
6. mailto:[NZTA request email]
7. https://fyi.org.nz/change_request/new?bo...
8. https://fyi.org.nz/help/officers
hide quoted sections
From: Miss M Quicken
Dear Official Correspondence,
https://fyi.org.nz/request/33695-impact-...
Time is running out on this - I should have been provided an answer by March 11 2026.
Could we please have an update? Thanks
Yours sincerely,
Miss M Quicken
From: Official Correspondence
New Zealand Transport Agency
Kia ora
Thank you for your below email. We can confirm that NZ Transport Agency
Waka Kotahi’s response to your request was sent on 23 February 2026.
Please see a copy attached, which is also published online.
If you are still waiting for a response from Greater Wellington Regional
Council or Ministry of Social Development regarding the partially
transferred portions of your request, you can contact them on:
Ministry of Social Development: [1][email address]
Greater Wellington Regional Council: [2][email address]
Ngâ mihi
Ministerial Services
Te Waka Kôtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi
[3]Connect with us on Social Media
[4][IMG]
-----Original Message-----
From: Miss M Quicken <[FOI #33695 email]>
Sent: Thursday, 9 April 2026 3:50 pm
To: Official Correspondence <[email address]>
Subject: Re: OIA-21085 NOTIFICATION OF PARTIAL TRANSFER
[You don't often get email from
[5][FOI #33695 email]. Learn why this is
important at [6]https://aka.ms/LearnAboutSenderIdentific... ]
Dear Official Correspondence,
[7]https://aus01.safelinks.protection.outlo...
Time is running out on this - I should have been provided an answer by
March 11 2026.
Could we please have an update? Thanks
Yours sincerely,
Miss M Quicken
-----Original Message-----
Kia ora
Partially transferring the request you made under the Official
Information Act 1982
Thank you for your email below requesting information under the Official
Information Act 1982 (the Act).
The information you have requested is more closely connected with the
functions of Greater Wellington Regional Council than with NZ Transport
Agency Waka Kotahi. Therefore, NZ Transport Agency is transferring your
request to Greater Wellington Regional Council under section 14 of the
Act.
The time limit for their response to you is 20 working days from 13
February 2026 so you can expect a response from Greater Wellington
Regional Council on or before 13 March 2026.
Ngâ mihi
Ministerial Services
Te Waka Kôtuia | Engagement & Partnerships NZ Transport Agency Waka
Kotahi
[1]Connect with us on Social Media
[2][IMG]
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[8][FOI #33695 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[9]https://aus01.safelinks.protection.outlo...
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
This message, together with any attachments, may contain information that
is classified and/or subject to legal privilege. Any classification
markings must be adhered to. If you are not the intended recipient, you
must not peruse, disclose, disseminate, copy or use the message in any
way. If you have received this message in error, please notify us
immediately by return email and then destroy the original message. This
communication may be accessed or retained by NZ Transport Agency Waka
Kotahi for information assurance purposes.
References
Visible links
1. mailto:[email address]
2. mailto:[email address]
3. https://www.nzta.govt.nz/contact-us/conn...
4. https://nzta.govt.nz/
5. mailto:[FOI #33695 email]
6. https://aka.ms/LearnAboutSenderIdentific...
7. https://fyi.org.nz/request/33695-impact-...
8. mailto:[FOI #33695 email]
9. https://fyi.org.nz/help/officers
hide quoted sections
From: Samantha Gain
Tēnā koe Miss Quicken
Request for information 2026-209
I refer to your request for information dated 11 February 2026.
Our response is enclosed.
Ngā mihi
Samantha Gain | she/her
Kaiwhakahaere Matua Metlink | Group Manager Metlink
Metlink
100 Cuba St, Te Aro, Wellington 6011 | PO Box 11646, Manners St,
Wellington 6142
Follow us online: [1]Facebook
ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.
References
Visible links
1. https://www.facebook.com/MetlinkOnOurWay/
From: Samantha Gain
Tēnā koe Miss Quicken
Request for information 2026-209
I refer to your request for information dated 11 February 2026.
Our response is enclosed.
Ngā mihi
Samantha Gain | she/her
Kaiwhakahaere Matua Metlink | Group Manager Metlink
Metlink
100 Cuba St, Te Aro, Wellington 6011 | PO Box 11646, Manners St,
Wellington 6142
Follow us online: [1]Facebook
ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.
References
Visible links
1. https://www.facebook.com/MetlinkOnOurWay/
From: Miss M Quicken
Dear Samantha Gain,
Re: This is intentional: it enables the driver to request identification where appropriate. Under the conditions of carriage, customers travelling on certain concessions are required to carry valid ID.”
Why do you identify the concession loud and clear to the whole bus / train station instead of prompting only the driver exclusively to potentially ask that identification in randomized basis?
I have never seen bus drivers checking in the identification of any person using concessions in fact.
Keep in mind that there is nobody checking identification at train stations so this explanation doesn't match up the reality.
You do not need to effectively publicize concession status whether the person is beneficiary low income or their status of disability) to give an effect to randomized ID checks.
Yours sincerely,
Miss M Quicken
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).
Offensive? Unsuitable?
Requests for personal information and vexatious requests are not considered valid requests for Official Information (read more).
If you believe this request is not suitable, you can report it for attention by the site administrators
Report this request