Kia ora Cody

 

This email acknowledges your below request for information made under the
Official Information Act 1982.

 

Your request has been forwarded to the appropriate section of NZ Transport
Agency Waka Kotahi for response. They will contact you if they require
clarification of your request, more time to respond, or if your request
has been transferred to another organisation to respond to. Unless more
time is required, NZ Transport Agency will send a response to you within
20 working days of receiving your request – in this instance on or before
13 February 2025.

 

Please note the summer holiday period for Official Information Act
requests runs from 25 December to 15 January each year and means these
days are not counted as working days. You can find out more about OIA
timeframes during the Christmas period
at: [1]http://www.ombudsman.parliament.nz/. 

 

If you would like to discuss your request with NZ Transport Agency, please
contact us by email at [2][NZTA request email].

 

Ngâ mihi

 

Ministerial Services
Te Waka Kôtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi

[3]Connect with us on Social Media

 

[4][IMG]

 

 

 

-----Original Message-----
From: Cody C <[FOI #29714 email]>
Sent: Sunday, January 12, 2025 10:33 AM
To: Official Correspondence <[email address]>
Subject: Official Information request - Bike racks on buses ban

 

[You don't often get email from
[5][FOI #29714 email]. Learn why this is
important at [6]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear New Zealand Transport Agency,

 

I request information regarding the recent issue involving the use of bike
racks on buses, including the assertion that a ban exists. Specifically, I
seek to understand the following:

 

Detection of issue

 

1. How was the issue of bike racks on buses being potentially
non-compliant with regulations undetected for over 12 years?

 

2. Was any review or audit undertaken during this time that could have
identified the issue? If so, please provide details.

 

Issue reporting

 

3. Who initially reported the issue, and through what means (e.g., formal
complaint, internal review, external stakeholder communication)?

 

4. On what date was the issue first brought to NZTA’s attention?

 

Steps for remediation

 

5. What specific steps are required to remedy the issue so that bike racks
can legally and safely remain on buses?

 

6. Have any bus operators or regional transport authorities taken actions
to address or resolve the issue? If so, please provide details of these
actions and their outcomes.

 

Clarification of the ban

 

7. Who first communicated that a ban on bike racks existed?

 

8. If no formal ban was in place, what steps were taken by NZTA to clarify
the situation and prevent confusion among bus operators, regional
councils, and the public?

 

Alternative solutions

 

9. Have alternative solutions been explored to allow bike racks to remain
on buses, such as design modifications or exemptions? If so, please
provide details.

 

10. Are there ongoing efforts to resolve the issue in collaboration with
stakeholders?

 

Policy review

 

11. Has NZTA undertaken any review of its policies or procedures in light
of this issue to ensure similar oversights do not occur in the future? If
so, please provide details.

 

I request that the information be provided in electronic format. If any
part of my request is unclear or if fulfilling it will incur substantial
cost or effort, please contact me at your earliest convenience to discuss
refining the scope of the request.

 

Thank you for your assistance. I look forward to your response within the
statutory timeframe.

 

Yours faithfully,

 

Cody C

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[7][FOI #29714 email]

 

Is [8][NZTA request email] the wrong address for Official
Information requests to New Zealand Transport Agency? If so, please
contact us using this form:

[9]https://aus01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[10]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

This message, together with any attachments, may contain information that
is classified and/or subject to legal privilege. Any classification
markings must be adhered to. If you are not the intended recipient, you
must not peruse, disclose, disseminate, copy or use the message in any
way. If you have received this message in error, please notify us
immediately by return email and then destroy the original message. This
communication may be accessed or retained by NZ Transport Agency Waka
Kotahi for information assurance purposes.

References

Visible links
1. https://aus01.safelinks.protection.outlo...
http://scanmail.trustwave.com/?c=2838&am...
2. mailto:[NZTA request email]
3. https://www.nzta.govt.nz/contact-us/conn...
4. https://nzta.govt.nz/
5. mailto:[FOI #29714 email]
6. https://aka.ms/LearnAboutSenderIdentific...
7. mailto:[FOI #29714 email]
8. mailto:[NZTA request email]
9. https://fyi.org.nz/change_request/new?bo...
10. https://fyi.org.nz/help/officers

hide quoted sections