Kia ora Marcus,

 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 16 December 2024 regarding the PB/5 pedestrian button
used around Auckland.

 

We hope to respond to your request as soon as possible, but no later than
5 February 2025, which is 20 working days after the day your request was
received.  This takes into account the summer holiday period from 20th
December 2024 to 10th January 2025, in accordance with the Local
Government Official Information Meetings Act 1987 (LGOIMA) and Auckland
Anniversary, 29 January 2025 which are not included as working days.

 

We may contact you if we require clarification, more time to respond, or
if your requested information is held by another agency.

Your case is being managed by Varsha, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1030274-Y1T3Y7.

 

Ngā mihi, 

Ane | Customer Care Coordinator 
Customer and Network Performance 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

[2]image

 

------------------- Original Message -------------------
From: Marcus <[FOI #29576 email]>; 
Received: Mon Dec 16 2024 22:57:46 GMT+1300 (New Zealand Daylight Time)
To: [email address] <at[Auckland Transport request email]>;
LGOIMA <at[Auckland Transport request email]>; 
Subject: Official Information request - Miscellaneous questions about PB/5
pedestrian button

Dear Auckland Transport, I have a couple of questions regarding the PB/5
pedestrian button used around Auckland. 1. Does pressing the button
influence a signal change? 1b. Assuming it does, what actually happens
within the traffic light system (at a high level)? 2. In some areas of the
city (CBD), it appears at some locations are configured to trigger
crossings at increased frequencies. Is this accurate? 2b. If so, what are
the general boundaries where these areas of increased frequency start and
end? 3. Is there a "default" crossing length that is set for most
crossings or is it adjusted on a case-by-case basis? 4. There are some
"variants" of the PB/5 such as buttons that have rectangular metal bars
attached, presumably to stop cases of people kicking the button and other
things like that. Was there any particular inciting incident that
originally caused those additions to be made? 5. How much does a PB/5
button cost (roughly)? 5b. Who are the various suppliers (if more than
one) for the PB/5 in Auckland? I also acknowledge that I understand any
response to this request will be delayed as Dec 20th to Jan 10th are not
considered working days under the LGOIMA. Yours faithfully, Marcus
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Kia ora Marcus

 

I’ve attached the official information you asked for

On 16/12/2024 you asked for information about the PB/5 pedestrian button
used around Auckland.

 

I’ve attached a response from Phil Wratt who is our Engagement Manager for
Customer Care. 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
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2. file:///tmp/www.at.govt.nz