Printed from https://fyi.org.nz/request/26824-survey-results-how-are-we-doing on December 22, 2024 04:51

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Survey results how are we doing

Ohakune Ratepayers and Residents' Society Inc made this Official Information request to Ruapehu District Council

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From: Ohakune Ratepayers and Residents' Society Inc

Dear Ruapehu District Council,

We wish to request a copy of the results from the survey held for council which is referred to at https://www.facebook.com/share/P1gx9oZtn...

we request a copy of alll the data collected for this survey.

Yours faithfully,

Ohakune Ratepayers and Residents' Society Inc

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From: Info
Ruapehu District Council

Kia ora

REQUEST FOR INFORMATION
LOCAL GOVERNMENT OFFICIAL INFORMATION AND MEETINGS ACT 1987

Thank you for your Request for Official Information received on 15 May 2024 relating to copies of Level of Service Survey results.

We will endeavour to respond to your request as soon as possible with a decision and in any event no later than 13 June 2024, being 20 working days after the day your request was received. If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.

If you have any queries, please feel free to contact [Ruapehu District Council request email]. If any additional factors come to light which are relevant to your request, please do not hesitate to contact us so that these can be considered.

Please note that requests may incur a reasonable charge. We will contact you with an approximate cost, before we proceed, if applicable.

Ngā mihi
INFORMATION MANAGEMENT TEAM

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Original Message-----
From: Ohakune Ratepayers and Residents' Society Inc <[FOI #26824 email]>
Sent: Wednesday, May 15, 2024 11:53 PM
To: Info <[Ruapehu District Council request email]>
Subject: Official Information request - Survey results how are we doing

Warning: This email is from an External Sender. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear Ruapehu District Council,

We wish to request a copy of the results from the survey held for council which is referred to at https://scanmail.trustwave.com/?c=8510&a...

we request a copy of alll the data collected for this survey.

Yours faithfully,

Ohakune Ratepayers and Residents' Society Inc

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Ohakune Ratepayers and Residents' Society Inc left an annotation ()

13 June 2024

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From: Info
Ruapehu District Council

Attachment image9802a4.JPG.jpg
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Attachment fyi 26824 003.pdf
151K Download View as HTML

Good afternoon,

 

Please see attached response to your LGOIMA request dated 15 May 2024,
fyi-26824.

 

Regards

 

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References

Visible links
1. http://www.ruapehudc.govt.nz/
2. https://www.ruapehudc.govt.nz/our-servic...

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From: Ohakune Ratepayers and Residents' Society Inc

Dear Info,

Please can you advise when these results will be released, we would like a copy of the full results.

Yours sincerely,

Ohakune Ratepayers and Residents' Society Inc

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From: Ohakune Ratepayers and Residents' Society Inc

Dear Info,

Your last response stated that the information would be publicly available Sep/Oct.
I have not been able to locate the survey results.

Please either direct me to the result, or provide them via OIA response.

Yours sincerely,

Ohakune Ratepayers and Residents' Society Inc

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From: Ohakune Ratepayers and Residents' Society Inc

Dear Info,

I have not received the information requested, nor any acknowledgement.

Yours sincerely,

Ohakune Ratepayers and Residents' Society Inc

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From: Info
Ruapehu District Council

Kia ora Ohakune Ratepayers and Residents' Society Inc

Thank you for your email.

The information requested is due to be released in line with our 2023-24 Annual Report. Unfortunately, the audit process is taking longer than we anticipated.

Once the audit process is completed and the Council receive the 2023-24 Annual Report we will release the requested information to you.

Ngā mihi,

Ruapehu District Council

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Original Message-----
From: Ohakune Ratepayers and Residents' Society Inc <[FOI #26824 email]>
Sent: Friday, 15 November 2024 1:16 pm
To: Info <[Ruapehu District Council request email]>
Subject: Re: fyi-26824

Warning: This email is from an External Sender. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear Info,

I have not received the information requested, nor any acknowledgement.

Yours sincerely,

Ohakune Ratepayers and Residents' Society Inc

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From: Ohakune Ratepayers and Residents' Society Inc

Dear Info,

1./ Please provide the raw data for the entire Customer Satisfaction survey (currently a summer exists in the 2023_24 Annual Report Draft; you are free to remove identifying information, however from memory there was no such request for personal data.

2./ I note a comment of "N/A option was removed from the survey results" of "Residents are satisfied with the Leadership of Council ", we'd like to obtain copies of the original results for this question too so to verify the entire data source.

Yours sincerely,

Ohakune Ratepayers and Residents' Society Inc

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From: Ohakune Ratepayers and Residents' Society Inc

Dear Info,

Morning. I requested information on November 21 from council on this OIA and have yet to receive any response from you, nor an acknowledgement or clarification on the release of results you previously advised would be made public.

Yours sincerely,

Ohakune Ratepayers and Residents' Society Inc

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