SOLUS library apps failure

Cody C made this Official Information request to Department of Internal Affairs

The request was successful.

From: Cody C

Dear Department of Internal Affairs,

What has gone wrong at DIA that has caused a large number of New Zealand library apps, from SOLUS, to cease working? Did DIA forget to update to the new app released in early 2023?

Yours faithfully,

Cody C

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From: OIA
Department of Internal Affairs

Tçnâ koe,

Thank you for contacting the Department of Internal Affairs.  You have
contacted us during the annual legislative closedown period of public
service OIA processing, which spans 24 December 2023 to 15 January 2024
(inclusive). 

During this period Official Information Act processing is suspended.

If you are making a new Official Information Act (OIA) request for
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Nâku noa, nâ

 

OIA Performance and Practice team

Te Urûngi | Organisational Strategy & Performance

Level 6, 45 Pipitea St | PO Box 805, Wellington 6140, New Zealand |
 [3]www.dia.govt.nz

 

 

 

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From: Lily Reid
Department of Internal Affairs


Attachment image001.png
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Tçnâ koe Cody

 

Thank you for your OIA request to the National Library of New Zealand Te
Puna Mâtauranga o Aotearoa (included with this email).  Please note that
the timeline for your request includes the legislative closedown period of
public service OIA processing, which spans 25 December to 15 January
inclusive.

 

The Department will provide its response to your request as soon as
practicable and within twenty working days. The 20^th working day is 13
February 2024.

 

In cases where the Department’s response provides information that is
identified to be of general public interest, the response may also be
published on the Department of Internal Affairs website.  If the
Department publishes its response to your OIA request, all personal
information, including your name and contact details, will be removed.

 

Ngâ mihi

 

Lily Reid ([1]she/her)
Senior Business Advisor, Office of the National Librarian
National Library of New Zealand Te Puna Mâtauranga o Aotearoa
[2]www.natlib.govt.nz
The National Library of New Zealand is part of the Department of Internal
Affairs 

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-----Original Message-----

From: Cody C <[4][FOI #25286 email]>

Sent: Friday, December 22, 2023 5:23 PM

To: OIA <[5][DIA request email]>

Subject: Official Information request - SOLUS library apps failure

 

[You don't often get email from
[6][FOI #25286 email]. Learn why this is
important at [7]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear Department of Internal Affairs,

 

What has gone wrong at DIA that has caused a large number of New Zealand
library apps, from SOLUS, to cease working? Did DIA forget to update to
the new app released in early 2023?

 

Yours faithfully,

 

Cody C

 

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From: Heather Mathie
Department of Internal Affairs


Attachment OIA 2324 0479 Cody C Response Letter.pdf
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Kia ora Cody,

 

Please find attached the response to your request of 22 December 2023.

 

Ngā mihi

 

Heather Mathie (she/her) | Kaitohutohu Business Advisor  Office of the
National Librarian National Library of New Zealand Te Puna Mātauranga o
Aotearoa
[1]www.natlib.govt.nz

 

 

 

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