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Why can't you use passwords with symbols?

Charlotte M made this Official Information request to National Library of New Zealand Te Puna Mātauranga o Aotearoa

This request has an unknown status. We're waiting for Charlotte M to read a recent response and update the status.

From: Charlotte M

Dear National Library of New Zealand Te Puna Mātauranga o Aotearoa,

I was informed via email that your internal account system "does not allow symbols and we are unable to change this". This is undoubtedly a security flaw and I'd love to know why this is.

Yours faithfully,
Charlotte M

Link to this

From: Information National Library of New Zealand
National Library of New Zealand Te Puna Mātauranga o Aotearoa

Tēnā koe
 
Thank you for your email. We have passed your query on to the appropriate
team who will be in touch.  Some of our services have up to a 15-day
turnaround time for a response.
 
You can call us if you want to speak to someone. For general and research
enquiries phone 0800 474 300. For enquiries about our services to schools
phone 0800 542 5463.
 
More information about the National Library Te Puna Mātauranga o Aotearoa
and Alexander Library is available at natlib.govt.nz.
 
Thanks again for getting in touch.
 
Ngā mihi
 
 
Online Research Services Team
Alexander Turnbull Library
Part of the National Library Te Puna Mātauranga o Aotearoa
70 Molesworth Street | Wellington  
www.natlib.govt.nz | Twitter | Facebook
 
General enquires: 0800 474 300.  
Services to schools enquiries: 0800 542 5463

Link to this

From: Heather Mathie


Attachment Request for response OIA2324 0288.pdf
116K Download View as HTML


Tēnā koe Charlotte

 

Thank you for your OIA request to the Department of Internal Affairs
(attached with this email). I apologise if you have already received an
acknowledgement from elsewhere in the Department.

 

The Department will provide its response to your request as soon as
practicable and within twenty working days.  The 20th working day is 23
November 2023.

 

We have interpreted your request:

o I was informed via email that your internal account system "does not
allow symbols and we are unable to change this". This is undoubtedly a
security flaw and I'd love to know why this is.

to mean:

o [Why a system used by the National Library does not require the use of
symbols for the setting of passwords].

If this interpretation is incorrect, please contact me as soon as
possible.

 

Please note that in cases where the Department’s response provides
information that is identified to be of general public interest, the
response may also be published on the Department of Internal Affairs
website.  If the Department publishes its response to your OIA request,
all personal information, including your name and contact details, will be
removed.

 

 

Ngā mihi

 

Heather Mathie (she/her) | Kaitohutohu Business Advisor  Office of the
National Librarian National Library of New Zealand Te Puna Mātauranga o
Aotearoa
[1]www.natlib.govt.nz

 

 

 

References

Visible links
1. http://www.natlib.govt.nz/

Link to this

From: Charlotte M

Dear Heather Mathie,

No, my question is not "Why a system used by the National Library does not require the use of symbols for the setting of passwords". My question is "Why can you not create a password with a symbol in the system used by the National Library".

Yours sincerely,

Charlotte M

Link to this

From: Lily Reid


Attachment image001.png
31K Download

Attachment OIA 2324 0288 Charlotte M Response Letter.pdf
168K Download View as HTML


Tēnā koe Charlotte

 

Thank you for your Official Information Act (the Act) request of 26
October 2023.

 

Please find attached the response from the National Library.

 

Ngā mihi

Lily

Lily Reid ([1]she/her)
Senior Business Advisor, Office of the National Librarian
National Library of New Zealand Te Puna Mātauranga o Aotearoa
[2]www.natlib.govt.nz
The National Library of New Zealand is part of the Department of Internal
Affairs 

Hours: 10am-6pm Monday - Thursday

  [3]Logo-test

 

References

Visible links
1. https://www.publicservice.govt.nz/our-wo...
2. http://www.natlib.govt.nz/

Link to this

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