Kia ora,

 

Thank you for getting in touch with Auckland Transport (AT)’s Customer
Care Team.

 

We are currently closed for the holiday period, but will be returning to
the office on 7 January.

 

Under the LGOIMA (Local Government Official Information and Meetings Act
1987), we have to give you a decision not later than 20 working days after
your request is received.

 

Please note, the period from 20 December until 10 January don’t count as
working days.

 

We will respond to your enquiry as soon as we can when we are back to
work.

 

Thank you for taking the time to contact us, and we wish you a safe and
happy holiday season.

 

Ngâ mihi,

The LGOIMA Team 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [1]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [2]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://at.govt.nz/COVID-19
2. https://covid19.govt.nz/

Kia ora Adam,  

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 20^th December 2023 for details of free public transport
for police on AT buses and trains.

We hope to respond to your request as soon as possible, but no later than
the 9^th of February 2024 which is 20 working days after the day your
request was received.  The period of 20 December 2023 to 10 January 2024
are not included as working days.  If we are not able to respond to your
request by then, we will notify you of an extension of that timeframe. 

Your case is being managed by Alvin, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-836410-P6K8P9.

Ngā mihi, 

Ane
Customer Care Coordinator 
 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

 
 
------------------- Original Message -------------------
From: Adam Hart <[FOI #25264 email]>;
Received: Wed Dec 20 2023 16:41:55 GMT+1300 (New Zealand Daylight Time)
To: [email address] <at[Auckland Transport request email]>;
LGOIMA <at[Auckland Transport request email]>;
Subject: Official Information request - Request for Details of Free Public
Transport for Police

Dear Auckland Transport, I understand that police officers get free
transport on AT busses and trains to and from work. Is this correct? If it
is not correct, have they ever received free rides in the past? If so, how
do they prove they are

Dear Auckland Transport,

I understand that police officers get free transport on AT busses and trains to and from work.

Is this correct?

If it is not correct, have they ever received free rides in the past?

If so, how do they prove they are police officers? By showing their police badge or do they have to be in uniform?

How many officers, on average use free public transport each week?

What is the cost in lost revenue to AT for free rides?

Are police officers using free transport expected to intervene if anything happens on the ride? And who can request assistance?

Do free rides extend to other emergency services i.e. firefighters or ambulance officers etc?

How often have police officers on free rides intervened in an incident in the last 12 months?

Yours faithfully,

Adam

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #25264 email]

Is [Auckland Transport request email] the wrong address for Official Information requests to Auckland Transport? If so, please contact us using this form:
[2]https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
[3]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [4]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [5]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. https://urldefense.com/v3/__https://fyi....
3. https://urldefense.com/v3/__https://fyi....
4. https://at.govt.nz/COVID-19
5. https://covid19.govt.nz/

hide quoted sections

Kia ora Adam 

 

We are unable to provide you with the information you asked for

On 20/12/2023 you asked for NZ police traveling free on Train 

 

We don't have Employer Hop Subsidy agreements with NZ police. 
 
There's no special concession for NZ police or emergency departments. 
However, we do allow some free travels for NZ police officer and Maori
Warden on duty. (details attached below)

[1]Skip Navigation Links[2]New Zealand Police and Maori Wardens

​​​NZ Police travelling on:

 

[3]Skip Navigation Links[4]New Zealand Police and Maori Wardens

​​​NZ Police travelling on:

​Sworn police officers w​​ho show their police warrant card
can travel free while on duty on some Auckland buses:

​Bu​ses​​ * NZ Bus
* Ritchies
* Howick & Eastern
* Go Bus
Ferri​​es ​Police officers can travel free on Fullers360 ferries as
long as they are in uniform and travelling for work.
​Tr​​a​​​ins ​​Police officers can travel free on train services as long
as they are in uniform and travelling for work.

Māori Wardens

​Māori Wa​​rdens travelling on:

* ​​Māori Wardens can travel free on some buses:

* NZ Bus: Maori Wardens must show their ID and be in
uniform to travel free
Buses​​ * Birkenhead Transport: Maori Wardens must show their ID
to travel free

* For feedback about Māori Wardens on buses, refer to the
appropriate process under BUS > [5]On-board feedback
* ​Waitemata Māori Warden Trust wardens can travel free when
​Tra​​in​s on duty if they are working on the trains and are
contracted by Auckland One Rail as they have Auckland One
  Rail  ID cards
* For feedback about Māori Wardens on trains use, refer to
the appropriate process under TRAIN > [6]On-board feedback​

 

Māori Warden general information:

* Māori Wardens are an integral part of our community
* Their service is voluntary and is often seen at a number of community
events, providing security, traffic control, crowd control, first aid
and confidence for the public
* The Māori Wardens Project is a government initiative to build the
capacity and capability of Māori Wardens with a particular focus on
youth, safer communities and community reassurance. The Project is
administered by Te Puni Kōkiri
* Māori Wardens are not police and have clear working guidelines as
indicated in the Māori Community Development Act 1962
* If a customer would like further information or has questions about
their responsibilities (as stipulated in the Māori Community
Development Act 1962):

* Advise customer to contact Te Puni Kokiri 0800 991 882

* Customers can also contact Te Puni Kokiri directly if they have
feedback that did not take place on board a public transport service -
for contact information, refer to [7]Te Puni Kōkiri

 

 

We understand that this isn’t the outcome you hoped for.

 

You have the right to ask the Ombudsman to review how we’ve responded to
your official information request. You can contact the Ombudsman at
[8]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

 

Ngā mihi

Alvin 

LGOIMA Business Partner 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[9]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [10]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [11]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://aucklandtransport.sharepoint.com...
2. New Zealand Police and Maori Wardens
https://aucklandtransport.sharepoint.com...
3. https://aucklandtransport.sharepoint.com...
4. New Zealand Police and Maori Wardens
https://aucklandtransport.sharepoint.com...
5. https://aucklandtransport.sharepoint.com...
6. https://aucklandtransport.sharepoint.com...
7. https://www.tpk.govt.nz/en/whakapa-mai
8. http://www.ombudsman.parliament.nz/
9. file:///tmp/www.at.govt.nz
10. https://at.govt.nz/COVID-19
11. https://covid19.govt.nz/