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Security Guards at Train Stations

MarrickLip made this Official Information request to Auckland Transport

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From: MarrickLip

Dear Auckland Transport,

I would like to request the schedule of when security guards are present at train stations.

On a recent trip at night I was a little bit concerned to find that one security guard was shared between two stations e.g. they patrolled for a while at each and swap between the two. I'm therefore interested in a schedule of when each station on the network actually has a security guard on site. I'm aware that COVID is causing staffing issues in many areas so I'd appreciate a schedule of planned security coverage and actual coverage, if these differ. I'm more than happy if you provide this information for just one representative week, for example, if that is easier.

Some general information about AT's approach to station safety at night, and any changes in security staffing (for example, a planned increase or decrease in staffing or re-prioritisation) would also be appreciated.

I'm most interested in train stations but information about ferry terminals and Northern Busway stations would be interesting if not much additional work to provide.

Yours faithfully,

Marrick Lip

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From: AT Official Information (AT)
Auckland Transport


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Kia ora Marrick,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated the 17th of July 2022 for a schedule detailing planned
and actual security coverage at AT facilities.

We hope to respond to your request as soon as possible, but not later than
the 12th of August 2022, which is 20 working days after the day your
request was received. If we aren’t able to respond to your request by
then, we will notify you of an extension of that timeframe.

Your case is being managed by Tayla, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-594434-S4J8B0.

Ngâ mihi,

Peter | Customer Care Coordinator
Customer Care| Case Management
Level 5, 20 Viaduct Harbour Avenue, Auckland 1010
P 09 355 3553
[1]www.at.govt.nz

 
 

show quoted sections

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From: AT Official Information (AT)
Auckland Transport

Kia ora Marrick, 

 

We are unable to provide you with the information you asked for

 

On 17 July 2022 you asked for details about scheduling of when security
guards are present at train stations.

 

We are withholding this information under section 6(a) of the LGOIMA 1987,
as we believe releasing this information would pose a real risk to
security and safety.  

 

However, more general information about safety at train stations can be
provided, and we will grant this portion of your request. I will be back
in touch with you within the next fortnight with that information. 

 

We understand that this isn’t the outcome you hoped for.

 

You have the right to ask the Ombudsman to review how we’ve responded to
your official information request. You can contact the Ombudsman at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

Ngā mihi,

 

Tayla 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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1. http://www.ombudsman.parliament.nz/
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

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