Requesting CCTV Footage

Kimberly made this Official Information request to Auckland Transport

The request was refused by Auckland Transport.

From: Kimberly

Dear Auckland Transport,

I am requesting CCTV footage at intersection Curran ST, Jervois RD at 2:20 12/03/2020 and Shelly Beach RD, Jervois RD at 2:21 12/03/2020.

My car was hit by another car at the intersection of Curran ST, Jervois RD at 2:20 pm then refused to pull over until the next intersection which is Shelly Beach RD, Jervois RD at 2:21 where they verbally abused me saying racist things.

I have reported this to the police and was told this could significantly help my investigation. Police file number is: 200313/4717.

Yours faithfully,

Kimberly Moyle

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From: AT Official Information (AT)
Auckland Transport

Kia ora Kimberly,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 21 June 2020 about CCTV Footage.

We hope to respond to your request as soon as possible, but not later than
17 July 2020, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Alison, who is one of our LGOIMA Business
partner. If you have any further queries, you can contact the team on (09)
355 3553 during business hours, quoting Local Government Official
Information request number CAS-162748-W3J0V2.

Ngâ mihi,

Simran | Customer Care Coordinator
20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550


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From: AT Official Information (AT)
Auckland Transport

Kia ora  Kimberley


We are unable to provide you with the information you asked for


On 21/06/2020 you asked for CCTV footage at intersection Curran Street,
Jervois Road at 2:20 12/03/2020 and Shelly Beach Road, Jervois Road at
 2:21 12/03/2020. 


I am very sorry to hear that you were the victim of a verbal and racially
abusive assault. Our CCTV footage is overwritten automatically after a
certain time period (usually seven days). We have checked our system and I
can confirm that unfortunately the footage you have asked for has been
overwritten. Your request is therefore refused under section 17(e) of the
Local Government Official Information and Meetings Act 1987 (LGOIMA), as
the footage doesn’t exist. 


We understand that this isn’t the outcome you hoped for and I'm very sorry
that I couldn't assist you on this occasion.


You are able to ask the Ombudsman to review how we’ve responded to your
official information request. You can contact the Ombudsman at
[1] or freephone 0800 802 602.


Ngā mihi


LGOIMA Business Partner 


Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

























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