Kia ora T Scrimgeour,
 
Auckland Transport (AT) acknowledges receipt of your request for official
information dated 13^th of June 2023 relating to cancellation of ferry
services.
 
We hope to respond to your request as soon as possible, but not later than
11^th of July 2023, which is 20 working days after the day your request
was received. If we aren’t able to respond to your request by then, we
will notify you of an extension of that timeframe.  
 
Your case is being managed by Alvin, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-743395-Q3T6P5. 

Nga mihi
 
Maria | Customer Care Coordinator 
Customer Care| Case Management 
Level 5, 20 Viaduct Harbour Avenue, Auckland 1010 
[1]www.at.govt.nz  
 
[2]A<br> picture containing text, clipart<br> Description automatically
generated 
Visit [3]Auckland flood-impacted road repair and recovery programme for
information regarding road closures and AT’s recovery and repair programme
Visit Waka Kotahi [4]NZTA Traffic Updates for Auckland Region's state
highways.
Aucklanders are being kept informed via [5]Auckland Emergency Management

 

 
 
------------------- Original Message -------------------
From: T Scrimgeour <[FOI #23119 email]>;
Received: Tue Jun 13 2023 14:13:42 GMT+1200 (New Zealand Standard Time)
To: [email address] <at[Auckland Transport request email]>;
LGOIMA <at[Auckland Transport request email]>;
Subject: Official Information request - How often are Auckland Transport
ferry services cancelled and what is the cost of alternative services
provided?

Dear Auckland Transport, Over the last year, how often have AT ferry
services been canceled as a total number, and as a percentage of total
trips? What alternative transport services are provided in the event of a
cancellation? What is the

Dear Auckland Transport,

Over the last year, how often have AT ferry services been canceled as a total number, and as a percentage of total trips?

What alternative transport services are provided in the event of a cancellation?

What is the total cost of these alternative transport services in the past year?

Yours faithfully,

T Scrimgeour

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We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [8]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [9]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
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Kia ora T Scrimgeour

 

I’ve attached the official information you asked for.

 

On 13/06/2023 you asked for cancellation of ferry services

 

I’ve attached a LGOIMA response letter from Darek Koper. 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

 

Ngā mihi

Alvin 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/