Kia ora D Towell, 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated the 16^th of February 2023 relating to the installment
of audio announcements on bus services.

We hope to respond to your request as soon as possible, but not later than
the 16^th of March 2023, which is 20 working days after the day your
request was received. If we aren’t able to respond to your request by
then, we will notify you of an extension of that timeframe.

Your case is being managed by Samira, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-687178-N1N3B6.

Ngâ mihi,

Peter | Customer Care Coordinator
Customer Care| Case Management
Level 5, 20 Viaduct Harbour Avenue, Auckland 1010
P 09 355 3553
[1]www.at.govt.nz

From: D Towell <[FOI #21852 email]>;
Received: Thu Feb 16 2023 16:53:32 GMT+1300 (New Zealand Daylight Time)
To: [email address] <at[Auckland Transport request email]>;
LGOIMA <at[Auckland Transport request email]>;
Subject: Official Information request - Bus audio announcement: Cost of
project

Dear Auckland Transport,

Please could you supply the following information:

1. Initial proposal and any progress documents, or other correspondence, relating to the installation of bus audio announcements in AT buses.
2. Details regarding the timeline of the project: from proposal to completion.
3. Details of the project costings (actual and projected), including but not limited to:
a. The proposal / scoping of the bus audio announcements
b. The trial and feedback phase
c. The cost to date, and the total amount forecasted, to implement the bus audio announcements in AT buses.
d. Amount spent on private consultants to date (and projected cost)
4. The feedback received from the public to date: including the number of submissions, and the number of positive / negative submissions, the date that the submissions will be

Yours faithfully,

D Towell

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show quoted sections

Kia ora,
 
I’ve attached the official information you asked for
I refer to your official information request dated 16 February 2023
regarding the instalment of audio announcements on bus services.
 
I’ve attached a response from Roger Jones, Executive General Manager-
Business Technology.
 
Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.
 
You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.
 
If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

Nga mihi,

Samira Ghadimi | LGOIMA Business Partner
Customer Care Engagement | Customer Experience
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz

We all have an important part to play in helping to reduce the spread of
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from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

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