Author of Facebook post on Gisborne District Council
dMedia made this Official Information request to Gisborne District Council
This request has an unknown status. We're waiting for dMedia to read recent responses and update the status.
      From: dMedia
      
    
    Dear Gisborne District Council,
I request to know the author or authors names of this Facebook post and anyone else's names involved in authorizing this statement. Also the person or persons names who turned off the comments and who authorized that, and which comments specifically caused that response. 
Please provide their full names and positions in the council.
https://www.facebook.com/100064619894312...
Yours faithfully,
dMedia
        From: GDC Customer Service
        Gisborne District Council
      
    
    Thank you for emailing the Gisborne District Council.
 
Your email has been received.
 
Our normal office hours are 9:00am to 4:00pm Monday to Friday. If you have
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 be attended to when our next working day begins.
Outside of normal office hours, if your request is urgent, please call us
 on our 24-hour numbers, 867 2049 or 0800 653 800.
 
Please do not reply to this message as it is automatically generated by an
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Kind regards,
Your friendly Customer Service Team
 
normal business hours from 9:00am until 4:00pm - Monday to Friday
ph +64 6 867 2049 | toll-free 0800 653 800 |email [1][GDC request email]
 address  15 Fitzherbert Street, Gisborne New
 Zealand | url [2]www.gdc.govt.nz
References
Visible links
 1. mailto:[GDC request email]
 2. http://www.gdc.govt.nz/
        From: Customer Service
        Gisborne District Council
      
    
    Tēnā koe dMedia,
 
Your request will be considered under the Local Government Official
 Information and Meetings Act 1987 (LGOIMA). This has been officially
 lodged as of 21/10/22, reference RFS 314443, where the relevant staff will
 contact you.
 
The Council is obliged to respond to requests for information within 20
 working days unless that time is extended under section 14. If it is
 extended, you will be notified.
 
Ngā mihi,
 
Maia | Māngai Wheako Kiritaki / Customer Experience Representative |
 Gisborne District Council
 email [1][GDC request email] | ph +64 6 867 2049
 address 15 Fitzherbert Street, PO Box 747, Gisborne 4010 | url
 [2]www.gdc.govt.nz
 
[3]Please tell us how we did
 
 
 
 
From: dMedia <[FOI #20928 email]>
 Sent: Thursday, 20 October 2022 2:56 pm
 To: Services <[email address]>
 Subject: RFS 314443, Official Information request - Author of Facebook
 post on Gisborne District Council
 
Dear Gisborne District Council,
I request to know the author or authors names of this Facebook post and
 anyone else's names involved in authorizing this statement. Also the
 person or persons names who turned off the comments and who authorized
 that, and which comments specifically caused that response.
 Please provide their full names and positions in the council.
[4]https://www.facebook.com/100064619894312...
Yours faithfully,
dMedia
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
 [5][FOI #20928 email]
Is [6][GDC request email] the wrong address for Official Information
 requests to Gisborne District Council? If so, please contact us using this
 form:
 [7]https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on
 the internet. Our privacy and copyright policies:
 [8]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
 ask your web manager to link to us from your organisation's OIA or LGOIMA
 page.
-------------------------------------------------------------------
References
Visible links
 1. mailto:[GDC request email]
 2. http://www.gdc.govt.nz/
 3. https://forms.office.com/Pages/ResponseP...
 4. https://www.facebook.com/100064619894312...
 5. mailto:[FOI #20928 email]
 6. mailto:[GDC request email]
 7. https://fyi.org.nz/change_request/new?bo...
 8. https://fyi.org.nz/help/officers
        From: Melanie Thornton
        Gisborne District Council
      
    
    Tçnâ koe dMedia
 
Thank you for your request for information concerning the author of the
 Facebook post on Gisborne District Council’s page, the authoriser and the
 person who turned off the comments, who authorised that and which comments
 specifically caused that response. You also requested full names and
 positions in Council.
 
Your request has been considered under the Local Government Official
 Information and Meetings Act 1987 and has been partially granted.  
 
Please see our response below:
 
The Council monitors its Facebook page for community standards and has a
 process for assessing whether community standards have been met or not. We
 have a process for escalating any major challenges to Council’s reputation
 on our page.
 
A statement Council posts when these community standards are not being met
 is reproduced below:
 
Our comms team welcomes your comments on this Facebook page. We ask that
 you’re polite and respectful with your comments and views. We reserve the
 right to hide or remove any posts that are incorrect, ambiguous or provide
 speculative information. This includes any posts containing disrespectful,
 rude, or abusive language; direct personal attacks or disclosure of
 private information or details of elected members or staff, other Facebook
 users or individuals; objectionable material; misinformation and
 unsolicited advertising, marketing or spam. If your contributions
 repeatedly fail to comply with Facebook’s terms, and/or the above rules,
 then you will be blocked from posting to this page
 
Council wrote a post about the various unpleasant comments made regarding
 the video of one of its staff. In the context of some of the comments
 being posted on our page it was considered that these standards were not
 being met so turned off any further comments as it has done in many other
 instances. The video that the comments related to were being posted on
 Facebook and we were being tagged in.
 
Your request for the names and positions of staff members has been
 considered under LGOIMA and has been refused.
Individual names and position titles of staff involved in making these
 decisions will be withheld under section 7(2)(a) of LGOIMA “To protect the
 privacy of natural persons, including that of deceased natural persons” as
 we ensure the safety and security of all our staff.
 
You have the right under section 27(3) of LGOIMA to make a complaint to
 the Ombudsman about the refusal to provide the requested information set
 out in this email.
 
Kind regards
 
Melanie
 
Melanie Thornton | Kaiarataki Tuia Tângata / Manager Engagement | Gisborne
 District Council
 email [email address] | ph +64 6 867 2049
 address 15 Fitzherbert Street, PO Box 747, Gisborne 4010 | url
 [1]www.gdc.govt.nz
 
 
 
From: Customer Service <[email address]>
 Sent: Friday, 21 October 2022 12:09 pm
 To: dMedia <[FOI #20928 email]>
 Subject: RE: RFS 314443, Official Information request - Author of Facebook
 post on Gisborne District Council
 
Tçnâ koe dMedia,
 
Your request will be considered under the Local Government Official
 Information and Meetings Act 1987 (LGOIMA). This has been officially
 lodged as of 21/10/22, reference RFS 314443, where the relevant staff will
 contact you.
 
The Council is obliged to respond to requests for information within 20
 working days unless that time is extended under section 14. If it is
 extended, you will be notified.
 
Ngâ mihi,
 
Maia | Mângai Wheako Kiritaki / Customer Experience Representative |
 Gisborne District Council
 email [2][GDC request email] | ph +64 6 867 2049
 address 15 Fitzherbert Street, PO Box 747, Gisborne 4010 | url
 [3]www.gdc.govt.nz
 
[4]Please tell us how we did
 
 
 
 
From: dMedia <[5][FOI #20928 email]>
 Sent: Thursday, 20 October 2022 2:56 pm
 To: Services <[6][email address]>
 Subject: RFS 314443, Official Information request - Author of Facebook
 post on Gisborne District Council
 
Dear Gisborne District Council,
I request to know the author or authors names of this Facebook post and
 anyone else's names involved in authorizing this statement. Also the
 person or persons names who turned off the comments and who authorized
 that, and which comments specifically caused that response.
 Please provide their full names and positions in the council.
[7]https://www.facebook.com/100064619894312...
Yours faithfully,
dMedia
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
 [8][FOI #20928 email]
Is [9][GDC request email] the wrong address for Official Information
 requests to Gisborne District Council? If so, please contact us using this
 form:
 [10]https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on
 the internet. Our privacy and copyright policies:
 [11]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
 ask your web manager to link to us from your organisation's OIA or LGOIMA
 page.
-------------------------------------------------------------------
References
Visible links
 1. http://www.gdc.govt.nz/
 2. mailto:[GDC request email]
 3. http://www.gdc.govt.nz/
 4. https://forms.office.com/Pages/ResponseP...
 5. mailto:[FOI #20928 email]
 6. mailto:[email address]
 7. https://www.facebook.com/100064619894312...
 8. mailto:[FOI #20928 email]
 9. mailto:[GDC request email]
 10. https://fyi.org.nz/change_request/new?bo...
 11. https://fyi.org.nz/help/officers
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