Kia ora Fae,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 21 November 2025 for CCTV footage on 21 November 2025
from Swanson train station at approximately 7:45AM.

 

To proceed with your request, could you please provide precise location of
where your vehicle was parked.

 

We hope to respond to your request as soon as possible, but no later
than 19 December 2025, which is 20 working days after the date your
request was received.  

We may contact you if we require clarification, more time to respond, or
if your requested information is held by another agency.

Your case will be managed by Peter, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1238866-F9W0D9.

 

Ngā mihi, 

Ane | LGOIMA Support 
Customer and Network Performance 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

[2]image

 

show quoted sections

Kia ora Fae, 
On 21^st of November 2025 you asked for CCTV footage on the 21st of
November 2025 at the Swanson Train Station Park and Ride in relation to
the theft of a 2015 blue Toyota Corolla Fielder.
We have retrieved CCTV footage in relation to your request which has
captured the incident described.  
As this footage may contain a potential crime, the release of
the footage is withheld pursuant to Section 6 (c) of the LGOIMA - the
making available of the information would likely prejudice the maintenance
of the law, including the prevention, investigation, and detection of
offences, and the right to a fair trial.
We encourage you to report this matter to the NZ Police for them to
contact Auckland Transport (AT) with the case ID CAS-1238866-F9W0D9 and we
will release the CCTV footage to them.
Additionally we have shared your concerns relating to security at the
Swanson Station Park and Ride to our Rail Operations team; thank you for
bringing this matter to our attention. 
Should you believe that we have not dealt with your request
appropriately, you are able to make a complaint to the Office of the
Ombudsman in accordance with section 27(3) of the LGOIMA Act and seek an
investigation and review in regard to this matter.
You can contact the Ombudsman
at [www.ombudsman.parliament.nz]www.ombudsman.parliament.nz or freephone
0800 802 602.

Ngā mihi,

 

Peter | LGOIMA Business Partner

Customer & Network Performance

Auckland Transport

Level 2, 20 Viaduct Harbour Avenue, Auckland 1010

E [email address]

 

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