Kia ora,

 

Thank you for your Official Information Act (the Act) request. This is
an automatic reply to let you know we received it.

 

Due to the COVID-19 global pandemic response, the Ministry is experiencing
significantly higher volumes of queries and requests for information. We
will endeavour to acknowledge your request as soon as possible. Further
information about COVID-19 can be found on our
website: [1]https://www.health.govt.nz/our-work/dise...

 

In accordance with the Act, we'll let you know our decision within no more
than 20 working days. If you'd like to calculate the timeframe, you can
use the Ombudsman's online calculator
here: [2]http://www.ombudsman.parliament.nz/

If you have any questions while we're processing your request, please let
us know via [3][email address]

 

Ngā mihi  

OIA Services Team  

   

[4]Ministry of Health information releases  

[5]Unite against COVID-19 

 

 

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Kia ora Tom,

 

Thank you for your request for official information. The Ministry's
reference number for your request is: H202114870.

 

As required under the Official Information Act 1982, the Ministry will
endeavour to respond to your request no later than 20 working days after
the day your request was received. If you'd like to calculate the
timeframe, you can use the Ombudsman's online calculator
here: [1]http://www.ombudsman.parliament.nz/

 

Due to the COVID-19 global pandemic response, the Ministry is experiencing
significantly higher volumes of queries and requests for information. If
we are unable to respond to your request within this time frame, we will
notify you of an extension of that time frame.

 

If you have any queries related to this request, please do not hesitate to
get in touch.

 

Ngā mihi

 

OIA Services

Government Services

Office of the Director-General

Ministry of Health

E: [2][email address]

 

 

-----Original Message-----
From: Tom Barraclough <[FOI #17334 email]>
Sent: Monday, 25 October 2021 6:39 pm
To: OIA Requests <[email address]>
Subject: Official Information request - Contact tracing: any templates,
decision trees, guidelines, or similar documents connected to contact
tracing by contact tracers

 

Dear Ministry of Health,

 

Thank you for your work responding to the pandemic.

 

I am curious to understand what kind of standardisation or methodology
there is for contact tracers who are contact tracing with a positive
Covid-19 case. I understand that contact tracing involves a rigorous
interview process and I assume that this involves perhaps a standard form
to be used, a conversation script, or training materials of some kind
designed to ensure quality control.

 

Against that background, can you please provide

 

(1) any official information used by contact tracers, or given to contact
tracers, to perform contact tracing according to a consistent process.

 

(2) Please also provide any training materials used to train contact
tracers.

 

(3) Please provide any templates, decision trees, guidelines, or similar
documents that illustrate a rough process followed by contact tracers in
conducting contact tracing.

 

Thank you for your help with this request.

 

Yours faithfully,

 

Tom Barraclough

Researcher, Brainbox Institute

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[3][FOI #17334 email]

 

Is [4][Ministry of Health request email] the wrong address for Official Information
requests to Ministry of Health? If so, please contact us using this form:

[5]https://scanmail.trustwave.com/?c=15517&...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[6]https://scanmail.trustwave.com/?c=15517&...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

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References

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2. mailto:[email address]
3. mailto:[FOI #17334 email]
4. mailto:[Ministry of Health request email]
5. https://scanmail.trustwave.com/?c=15517&...
6. https://scanmail.trustwave.com/?c=15517&...

hide quoted sections

Kia ora Tom,

 

Thank you for your request for official information, received on 25
October 2021, for:

 

“(1) any official information used by contact tracers, or given to contact
tracers, to perform contact tracing according to a consistent process.

 

(2) Please also provide any training materials used to train contact
tracers.

 

(3) Please provide any templates, decision trees, guidelines, or similar
documents that illustrate a rough process followed by contact tracers in
conducting contact tracing.”

 

We are contacting you in accordance with section 18B of the Official
Information Act 1982 (the Act) as your request, as it is currently worded,
is for a very large volume of information. Your request may be refused
under section 18(f) of the Act as the information requested cannot be made
available without substantial collation or research.

 

If it is possible for you to narrow the scope of your request by selecting
a shorter time frame or specifying a topic, we may be able to provide you
with information. Regarding part 1 of your request, I have been advised
that the training materials change rapidly and frequently, and therefore
limiting your request to a two-week period would enable the Ministry to
respond. I have also been advised that part 2 of your request covers a
very broad range of information. If you are able to make this more
specific, for example limiting this part of your request to training
materials used to train call centre contact tracers, this may enable the
Ministry to respond.

 

Please respond by COB 17 November 2021 so that we can consider your
refinement in our response to your request.

 

We look forward to receiving your response.

 

Ngâ mihi 

 

OIA Services

Government Services

Office of the Director-General

Ministry of Health

E: [1][email address]

 

 

 

****************************************************************************
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distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
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Kia ora Tom,

 

A reminder that your request, as it is currently worded, is for a very
large volume of information. Your request may be refused under section
18(f) of the Act as the information requested cannot be made available
without substantial collation or research.

 

If it is possible for you to narrow the scope of your request by selecting
a shorter time frame or specifying a topic, we may be able to provide you
with information. Regarding part 1 of your request, I have been advised
that the training materials change rapidly and frequently, and therefore
limiting your request to a two-week period would enable the Ministry to
respond. I have also been advised that part 2 of your request covers a
very broad range of information. If you are able to make this more
specific, for example limiting this part of your request to training
materials used to train call centre contact tracers, this may enable the
Ministry to respond.

 

Please respond by COB 17 November 2021 so that we can consider your
refinement in our response to your request.

 

We look forward to receiving your response.

 

Ngâ mihi 

 

OIA Services

Government Services

Office of the Director-General

Ministry of Health

E: [1][email address]

 

 

From: OIA Requests <[email address]>
Sent: Monday, 15 November 2021 11:24 am
To: [FOI #17334 email]
Cc: OIA Requests <[email address]>
Subject: Clarification_Refinement of your request (ref_H202114870)

 

Kia ora Tom,

 

Thank you for your request for official information, received on 25
October 2021, for:

 

“(1) any official information used by contact tracers, or given to contact
tracers, to perform contact tracing according to a consistent process.

 

(2) Please also provide any training materials used to train contact
tracers.

 

(3) Please provide any templates, decision trees, guidelines, or similar
documents that illustrate a rough process followed by contact tracers in
conducting contact tracing.”

 

We are contacting you in accordance with section 18B of the Official
Information Act 1982 (the Act) as your request, as it is currently worded,
is for a very large volume of information. Your request may be refused
under section 18(f) of the Act as the information requested cannot be made
available without substantial collation or research.

 

If it is possible for you to narrow the scope of your request by selecting
a shorter time frame or specifying a topic, we may be able to provide you
with information. Regarding part 1 of your request, I have been advised
that the training materials change rapidly and frequently, and therefore
limiting your request to a two-week period would enable the Ministry to
respond. I have also been advised that part 2 of your request covers a
very broad range of information. If you are able to make this more
specific, for example limiting this part of your request to training
materials used to train call centre contact tracers, this may enable the
Ministry to respond.

 

Please respond by COB 17 November 2021 so that we can consider your
refinement in our response to your request.

 

We look forward to receiving your response.

 

Ngâ mihi 

 

OIA Services

Government Services

Office of the Director-General

Ministry of Health

E: [2][email address]

 

 

 

****************************************************************************
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attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
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2. mailto:[email address]

hide quoted sections

Kia ora,

 

Thank you for your Official Information Act (the Act) request. This is
an automatic reply to let you know we received it.

 

Due to the COVID-19 global pandemic response, the Ministry is experiencing
significantly higher volumes of queries and requests for information. We
will endeavour to acknowledge your request as soon as possible. Further
information about COVID-19 can be found on our
website: [1]https://www.health.govt.nz/our-work/dise...

 

In accordance with the Act, we'll let you know our decision within no more
than 20 working days. If you'd like to calculate the timeframe, you can
use the Ombudsman's online calculator
here: [2]http://www.ombudsman.parliament.nz/

If you have any questions while we're processing your request, please let
us know via [3][email address]

 

Ngā mihi  

OIA Services Team  

   

[4]Ministry of Health information releases  

[5]Unite against COVID-19 

 

 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
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References

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1. https://www.health.govt.nz/our-work/dise...
2. http://scanmail.trustwave.com/?c=15517&a...
3. mailto:[email address]
4. https://www.health.govt.nz/about-ministr...
5. https://covid19.govt.nz/

hide quoted sections

Kia ora Tom,

 

Thank you for refining your request for official information on 17
November 2021 to:

 

“(1) any official information used by contact tracers, or given to contact
tracers, to perform contact tracing according to a consistent process
current to the last fortnight.

 

(2) Please also provide any training materials used to train call centre
contact tracers current to the last fortnight.

 

 (3) Please provide any templates, decision trees, guidelines, or similar
documents that illustrate a rough process followed by contact tracers in
conducting contact tracing.”

 

As required under the Official Information Act 1982, the Ministry will
endeavour to respond to your request no later than 20 working days after
the day your request was received, being 22 November 2021. Due to the
COVID-19 global pandemic response, the Ministry is experiencing
significantly higher volumes of queries and requests for information. If
we are unable to respond to your request within this time frame, we will
notify you of an extension of that time frame.

 

Ngā mihi 

 

OIA Services

Government Services

Office of the Director-General

Ministry of Health

E: [1][email address]

 

 

------------------------------------------------------------------------

From: Tom Barraclough <[2][FOI #17334 email]>
Sent: Wednesday, 17 November 2021 14:24
To: OIA Requests <[3][email address]>
Subject: RE: Clarification_Refinement of your request (ref_H202114870)

 

Dear OIA Requests,

I accept the refinements you propose to the scope of the request and look
forward to receiving the relevant materials.

Yours sincerely,

Tom Barraclough

-----Original Message-----

Kia ora Tom,

  

 A reminder that your request, as it is currently worded, is for a very
 large volume of information. Your request may be refused under section
 18(f) of the Act as the information requested cannot be made available
 without substantial collation or research.

  

 If it is possible for you to narrow the scope of your request by
selecting
 a shorter time frame or specifying a topic, we may be able to provide you
 with information. Regarding part 1 of your request, I have been advised
 that the training materials change rapidly and frequently, and therefore
 limiting your request to a two-week period would enable the Ministry to
 respond. I have also been advised that part 2 of your request covers a
 very broad range of information. If you are able to make this more
 specific, for example limiting this part of your request to training
 materials used to train call centre contact tracers, this may enable the
 Ministry to respond.

  

 Please respond by COB 17 November 2021 so that we can consider your
 refinement in our response to your request.

  

 We look forward to receiving your response.

  

 Ngâ mihi 

  

 OIA Services

 Government Services

 Office of the Director-General

 Ministry of Health

 E: [1][email address]

  

  

 From: OIA Requests <[email address]>
 Sent: Monday, 15 November 2021 11:24 am
 To: [FOI #17334 email]
 Cc: OIA Requests <[email address]>
 Subject: Clarification_Refinement of your request (ref_H202114870)

  

 Kia ora Tom,

  

 Thank you for your request for official information, received on 25
 October 2021, for:

  

 “(1) any official information used by contact tracers, or given to
contact
 tracers, to perform contact tracing according to a consistent process.

  

 (2) Please also provide any training materials used to train contact
 tracers.

  

 (3) Please provide any templates, decision trees, guidelines, or similar
 documents that illustrate a rough process followed by contact tracers in
 conducting contact tracing.”

  

 We are contacting you in accordance with section 18B of the Official
 Information Act 1982 (the Act) as your request, as it is currently
worded,
 is for a very large volume of information. Your request may be refused
 under section 18(f) of the Act as the information requested cannot be
made
 available without substantial collation or research.

  

 If it is possible for you to narrow the scope of your request by
selecting
 a shorter time frame or specifying a topic, we may be able to provide you
 with information. Regarding part 1 of your request, I have been advised
 that the training materials change rapidly and frequently, and therefore
 limiting your request to a two-week period would enable the Ministry to
 respond. I have also been advised that part 2 of your request covers a
 very broad range of information. If you are able to make this more
 specific, for example limiting this part of your request to training
 materials used to train call centre contact tracers, this may enable the
 Ministry to respond.

  

 Please respond by COB 17 November 2021 so that we can consider your
 refinement in our response to your request.

  

 We look forward to receiving your response.

  

 Ngâ mihi 

  

 OIA Services

 Government Services

 Office of the Director-General

 Ministry of Health

 E: [2][email address]

  

  

  
 
 
References

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 2. [5]mailto:[email address]

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[6][FOI #17334 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[7]https://scanmail.trustwave.com/?c=15517&...

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

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References

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2. mailto:[FOI #17334 email]
3. mailto:[email address]
4. mailto:[email
5. mailto:[email
6. mailto:[FOI #17334 email]
7. https://scanmail.trustwave.com/?c=15517&...

hide quoted sections

Kia ora Tom,  

 

Thank you for your request for official information, received on 25
October 2021 and refined on 17 November 2021, requesting: 

 

“(1) any official information used by contact tracers, or given to contact
tracers, to perform contact tracing according to a consistent process
current to the last fortnight. 

 

(2) Please also provide any training materials used to train call centre
contact tracers current to the last fortnight. 

 

(3) Please provide any templates, decision trees, guidelines, or similar
documents that illustrate a rough process followed by contact tracers in
conducting contact tracing.” 

 

The Ministry of Health has decided to extend the period of time available
to respond to your request under section 15A of the Official Information
Act 1982 (the Act) as the request necessitates a search through a large
quantity of information. 

 

You can now expect a response to your request on, or before, 20 December
2021. 

 

You have the right, under section 28 of the Act, to ask the Ombudsman to
review my decision to extend the time available to respond to your
request. 

 

Ngâ mihi  

 

OIA Services 

Government Services 

Office of the Director-General 

Ministry of Health 

E: [1][email address] 

****************************************************************************
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Kia ora Tom,  

 

Please find attached a response to your official information act request. 

 

Ngā mihi  

 

OIA Services 

Government Services 

Office of the Director-General 

Ministry of Health 

E: [1][email address] 

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Kia ora,

 

Thank you for your Official Information Act (the Act) request. This is
an automatic reply to let you know we received it.

 

Due to the COVID-19 global pandemic response, the Ministry is experiencing
significantly higher volumes of queries and requests for information. We
will endeavour to acknowledge your request as soon as possible. Further
information about COVID-19 can be found on our
website: [1]https://www.health.govt.nz/our-work/dise...

 

Please be advised that due dates for requests received from 29 November
2021 onwards take into account the following periods:

 

Christmas (25 December 2021)

Summer Holidays (25 December to 15 January)

New Year's Day (1 January 2022)

Day after News Year's Day (2 January 2022)

 

If you'd like to calculate the due date for your request, you can use the
Ombudsman's online calculator here: [2]http://www.ombudsman.parliament.nz/

If you have any questions while we're processing your request, please let
us know via [3][email address]

 

Ngā mihi  

OIA Services Team  

   

[4]Ministry of Health information releases  

[5]Unite against COVID-19 

 

 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
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3. mailto:[email address]
4. https://www.health.govt.nz/about-ministr...
5. https://covid19.govt.nz/

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