Kia ora Matthew,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 31 May 2021.

We hope to respond to your request as soon as possible, but not later than
29 June 2021, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Nicole, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-380529-G9C3T4.

Ngâ mihi,

Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4]cid:image008.jpg@01D4DF26.CF144370
[5]cid:image002.jpg@01D2927A.134A0850[6]cid:image003.jpg@01D2927A.134A0850 [7]cid:image004.jpg@01D2927A.134A0850 [8]cid:image005.jpg@01D2927A.134A0850[9]cid:image006.jpg@01D2927A.134A0850

-----Original Message-----
From: Matthew Hooton <[FOI #15618 email]>
Sent: Monday, 31 May 2021 4:06 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - AT & Harbour Bridge Incident: 30
May 2021

Dear Auckland Transport,

Under the LGOIMA, I request all information held by Auckland Transport
about the incident on Auckland Harbour Bridge on Sunday 30 May, prior to,
during and after the incident. (This media report refers:
[10]https://urldefense.com/v3/__https://www....
)

In particular, I am interested in what advance warning Auckland Transport
or any of its directors, employees, consultants or other agents had of the
incident, and what actions were taken to encourage, deter, facilitate or
prevent the incident.

However, please note that my request is broad, and includes all
information as stated.

Yours sincerely

Matthew Hooton

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[11][FOI #15618 email]

Is [12][Auckland Transport request email] the wrong address for Official
Information requests to Auckland Transport? If so, please contact us using
this form:
[13]https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[14]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [15]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [16]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.at.govt.nz/
5. https://www.facebook.com/akltransport
6. https://twitter.com/akltransport
7. https://www.instagram.com/akltransport/
8. https://www.linkedin.com/company/aucklan...
9. https://www.youtube.com/user/aucklandtra...
10. https://urldefense.com/v3/__https:/www.n...
11. mailto:[FOI #15618 email]
12. mailto:[Auckland Transport request email]
13. https://urldefense.com/v3/__https:/fyi.o...
14. https://urldefense.com/v3/__https:/fyi.o...
15. https://at.govt.nz/COVID-19
16. https://covid19.govt.nz/

hide quoted sections

Good afternoon Matthew,

 

My name is Nicole and I’m a LGOIMA Business Partner at Auckland
Transport. I’m responsible for looking into the official information
request you made on 31 May 2021 for information AT hold's about the
incident that occurred on Auckland's Harbour Bridge on Sunday 30 May 2021.

 

As your request is very broad, it would be difficult to respond without
substantial collation. Would be possible to perhaps provide a time-frame
(ie date to and from) for the information that you require?

 

At this stage it won’t be possible to meet the time limit of 29 June
2021 and we are therefore letting you know of an extension of the time to
make our decision, to on/before 13 July 2021.
This extension is necessary because consultations within Auckland
Transport, and external consultations with Waka Kotahi NZ Transport Agency
and NZ Police are necessary to make a decision on your request. Therefore,
a proper response cannot reasonably be made within the original time
limit.

 

You are able to seek an investigation and review by the Ombudsman of this
extension. Information about how to make a complaint is available
at [1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

I look forward to hearing from you.

 

Kind regards

Nicole 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.ombudsman.parliament.nz/
2. http://www.at.govt.nz/
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

Hi Matthew,

Thank you for your prompt response below - much appreciated.

I will be contact on/before 13 July 2021 with our decision regarding your request.

Kind regards

Nicole| LGOIMA Business Partner
Customer Care
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [email address] or [email address]
www.at.govt.nz

-----Original Message-----
From: Matthew Hooton <[FYI request #15618 email]>
Sent: Thursday, 24 June 2021 3:18 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Re: Your request for information (case number CAS-380529-G9C3T4) CRM:005400000997

Dear AT Official Information (AT),

Thank you for your email. As a first step, I will limit my request to information generated or received only from 12.01 am on Tuesday 25 May, 2021 to 11.59 pm on Friday 4 June. Are you able to manage this?

Yours sincerely

Matthew Hooton

-----Original Message-----

Good afternoon Matthew,

My name is Nicole and I’m a LGOIMA Business Partner at Auckland Transport. I’m responsible for looking into the official information request you made on 31 May 2021 for information AT hold's about the incident that occurred on Auckland's Harbour Bridge on Sunday 30 May 2021.

As your request is very broad, it would be difficult to respond without substantial collation. Would be possible to perhaps provide a time-frame (ie date to and from) for the information that you require?

At this stage it won’t be possible to meet the time limit of 29 June
2021 and we are therefore letting you know of an extension of the time to make our decision, to on/before 13 July 2021.
This extension is necessary because consultations within Auckland Transport, and external consultations with Waka Kotahi NZ Transport Agency and NZ Police are necessary to make a decision on your request. Therefore, a proper response cannot reasonably be made within the original time limit.

You are able to seek an investigation and review by the Ombudsman of this extension. Information about how to make a complaint is available at [1]https://urldefense.com/v3/__http://www.o... or freephone 0800 802 602.

I look forward to hearing from you.

Kind regards
Nicole 
LGOIMA Business Partner 

Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]http://www.at.govt.nz

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice from Auckland Transport. For the latest news from the Ministry of Health go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be confidential and subject to legal privilege. If you have received this email message in error please notify us immediately and erase all copies of the message and attachments; any use, disclosure or copying of this message or attachments is prohibited. Any views expressed in this email may be those of the individual sender and may not necessarily reflect the views of Auckland Transport.

References

Visible links
1. https://urldefense.com/v3/__http://www.o...
2. http://www.at.govt.nz/
3. https://at.govt.nz/COVID-19
4. https://urldefense.com/v3/__https://covi...

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #15618 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

Important notice: The contents of this email and any attachments may be confidential and subject to legal privilege. If you have received this email message in error please notify us immediately and erase all copies of the message and attachments; any use, disclosure or copying of this message or attachments is prohibited. Any views expressed in this email may be those of the individual sender and may not necessarily reflect the views of Auckland Transport.

hide quoted sections

 

Good afternoon Matthew,

 

On 31 May 2021 we received your request for information Auckland Transport
holds (from 25 May to 4 June 2021) about the Auckland Harbour Bridge
incident that occurred on 30 May 2021.
We are granting your request which means we hold the information you have
requested and we will provide it.  We are in the process of gathering and
collating the information for release. Due to the number of current
requests and resources required, it's taking longer than expected. We
estimate the information will be ready by 6 August 2021, or sooner if
available.
 
Please let us know if you would like to discuss the decision.
 
You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

 

Kind regards

Nicole 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://urldefense.proofpoint.com/v2/url...
https://urldefense.proofpoint.com/v2/url...
2. http://www.at.govt.nz/
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

Dear Matthew,

 

Under the Local Government Official Information and Meetings Act 1987
(LGOIMA), we are required to provide a decision (whether we hold the
information requested and can provide it) within 20 working days from the
date a request being received, unless unable to in this timeframe, an
extension of the timeframe is able to be communicated.

 

The decision on this request was extended in order to consult with third
parties (as explained in my extension email dated 24 June, this was to
consult with NZTA and NZ Police) extending the time to make the decision
until 13 July.

 

We have provided our decision on 13 July and are working on providing the
information with without undue delay to you.

 

We have met the statutory obligations under LGOIMA and we are currently
working on your request. As mentioned, due to resource constraints we
require some time to collate the information that you have requested,
looking at providing this to you no later than 6 August.

 

I hope the above clarifies your queries.

 

Kind regards

 

Nicole | LGOIMA Business Partner

Customer Care
Auckland Transport

Private Bag 92250, Auckland 1142

P 09 355 3553 | E [1][email address] or
[2][email address]

[3]www.at.govt.nz

[4][IMG][5][IMG] [6][IMG] [7][IMG][8][IMG]

 

 

-----Original Message-----

From: Matthew Hooton <[9][FOI #15618 email]>

Sent: Tuesday, 13 July 2021 3:38 p.m.

To: AT Official Information (AT) <[10][email address]>

Subject: Re: We’re making progress on your official information request
(case number CAS-380529-G9C3T$LNxM4M

 

Dear AT Official Information (AT),

 

I have received your communication about my information request which was
due on 29 June 2021 and which you extended until today and which you are
now extending until 6 August.

 

Under the Act, please also advise me why my request could not be met
within statutory deadlines, who made this decision, who internally or
externally is being consulted on my request and about what, why these
consultations are necessary, and why this activity could not be completed
within 20 working days of my initial request.

 

Thank you.

 

Yours sincerely,

 

Matthew Hooton

 

-----Original Message-----

 

 

 

Good afternoon Matthew,

 

 

 

On 31 May 2021 we received your request for information Auckland
Transport  holds (from 25 May to 4 June 2021) about the Auckland Harbour
Bridge  incident that occurred on 30 May 2021.

We are granting your request which means we hold the information you have 
requested and we will provide it.  We are in the process of gathering and 
collating the information for release. Due to the number of current 
requests and resources required, it's taking longer than expected. We 
estimate the information will be ready by 6 August 2021, or sooner if 
available.

 

Please let us know if you would like to discuss the decision.

 

You have the right to seek an investigation and review by the Ombudsman
of  this decision. Information about how to make a complaint is available
at 
[1][11]https://urldefense.com/v3/__http://www.o...
or freephone 0800 802 602.

 

 

 

 

 

Kind regards

 

Nicole 

 

LGOIMA Business Partner 

 

 

 

Auckland Transport

 

20 Viaduct Harbour Avenue, Auckland 1010

 

[2][12]http://www.at.govt.nz

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of

COVID-19 in our communities. [3]Find the latest information and advice 
from Auckland Transport. For the latest news from the Ministry of Health 
go to the [4]Unite Against Covid-19 website.

 

Important notice: The contents of this email and any attachments may be 
confidential and subject to legal privilege. If you have received this 
email message in error please notify us immediately and erase all copies 
of the message and attachments; any use, disclosure or copying of this 
message or attachments is prohibited. Any views expressed in this email 
may be those of the individual sender and may not necessarily reflect the 
views of Auckland Transport.

 

References

 

Visible links

1.
[13]https://urldefense.proofpoint.com/v2/url...

               
[14]https://urldefense.proofpoint.com/v2/url...

2. [15]http://www.at.govt.nz/

3. [16]https://at.govt.nz/COVID-19

4.
[17]https://urldefense.com/v3/__https://covi...

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[18][FOI #15618 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[19]https://urldefense.com/v3/__https://fyi....

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [20]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [21]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.at.govt.nz/
4. https://www.facebook.com/akltransport
5. https://twitter.com/akltransport
6. https://www.instagram.com/akltransport/
7. https://www.linkedin.com/company/aucklan...
8. https://www.youtube.com/user/aucklandtra...
9. mailto:[FOI #15618 email]
10. mailto:[email address]
11. https://urldefense.com/v3/__http:/www.om...
12. http://www.at.govt.nz/
13. https://urldefense.proofpoint.com/v2/url...
14. https://urldefense.proofpoint.com/v2/url...
15. http://www.at.govt.nz/
16. https://at.govt.nz/COVID-19
17. https://urldefense.com/v3/__https:/covid...
18. mailto:[FOI #15618 email]
19. https://urldefense.com/v3/__https:/fyi.o...
20. https://at.govt.nz/COVID-19
21. https://covid19.govt.nz/

hide quoted sections

Kia ora Matthew,

 

I’ve attached the official information you asked for

On 31 May 2021 you asked for information about the incident on the
Auckland Harbour Bridge on 30 May 2021.

 

I’ve attached a letter from Rua Pani, Group Manager - ATOC, in response.

 

Should you believe that we have not dealt with your request appropriately,
please make contact with us in the first instance.
 
If you are still not satisfied,  you are able to make a complaint to the
Office of the Ombudsman in accordance with section 27(3) of the LGOIMA Act
and seek an investigation and review in regard to this matter. You can
contact the Ombudsman at [1]www.ombudsman.parliament.nz.
 
If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

Ngā mihi

Nicole 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.ombudsman.parliament.nz/
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/