Training material and guidance documents for Parking Enforcemet Officers

Matthew Walker made this Official Information request to Auckland Transport

Currently waiting for a response from Auckland Transport, they must respond promptly and normally no later than (details and exceptions).

From: Matthew Walker

Dear Auckland Transport,

I am writing to request all training material and guidance documents for your Parking Enforcement Officers.

Yours faithfully,

Matthew Walker

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From: AT Official Information (AT)
Auckland Transport

Kia ora Matthew,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 19 January 2021 about Training material and guidance
documents for Parking Enforcemet Officers.

We hope to respond to your request as soon as possible, but not later than
18 February 2021, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Nicole, who is one of our LGOIMA Business
partner. If you have any further queries, you can contact the team on (09)
355 3553 during business hours, quoting Local Government Official
Information request number CAS-286078-M2R9M1.

Ngâ mihi,

Simran | Customer Care Coordinator
20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550
www.at.govt.nz
 
 
 
 

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From: AT Official Information (AT)
Auckland Transport

Good morning Matthew
 
I trust you are well
 
Looking at the request for information, please are you able to narrow down
your request to a specific subject/piece of information you are after (for
example; what gives a PO his/her powers). 
 
The reason for this is that the training programme developed consist of
multiple parts and majority of it is Commercially sensitive thus the
better we understand your requirement, the bestter we can assess what
information we are able to grant/decline.
 
I look forward to your response
 
Kind Regards
Chris

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [1]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [2]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://at.govt.nz/COVID-19
2. https://covid19.govt.nz/

Link to this

From: AT Official Information (AT)
Auckland Transport


Attachment image.jpeg.jpg
4K Download


Hi Matthew,
 
I refer to my colleagues email below and look forward to your response.
 
With thanks!
 
Kind regards
 
Nicole | LGOIMA Business Partner
Customer Care
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
------------------- Original Message

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From: Matthew Walker

Dear AT Official Information (AT),

I am seeking training material for parking enforcement officers relating to their code of conduct, limitations of authority, instructions for issuing infringement notices, and guidance for preparing a court case or attending a court hearing.

Yours sincerely,

Matthew Walker

Link to this

From: AT Official Information (AT)
Auckland Transport


Attachment Auckland Transport CAS 286078 M2R9M1.pdf
206K Download View as HTML

Attachment CAS 286078 M2R9M1 Code of Conduct Policy.pdf
721K Download View as HTML


Kia ora Matthew,

 

I’ve attached the official information you asked for

 

On 19 January 2021 you asked for information about the training material
and guidance documents for Parking Officers.

 

I’ve attached a letter from John Strawbridge, Group Manager - Parking
Services & Compliance, in response.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

Ngā mihi

Nicole 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

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From: Matthew Walker

Dear AT Official Information (AT),

Thank you for your response. I further request the sections in Operational Guideline for infringement issurance and evidence collection for the following 5 specific offenses:

1. Parking on broken yellow lines;
2. Parking on a bus-only lane;
3. Parking near fire hydrant
4. Parking on footpath/cycle path; and
5. Parking on loading zone.

Yours sincerely,

Matthew Walker

Link to this

From: AT Official Information (AT)
Auckland Transport

Kia ora Matthew

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 14 February 2021 about Operational Guideline for
infringement assurance and evidence collection.

We hope to respond to your request as soon as possible, but not later than
12 March 2021, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Glen, who is one of our LGOIMA Business
partner. If you have any further queries, you can contact the team on (09)
355 3553 during business hours, quoting Local Government Official
Information request number CAS-302813-X3B5N5.

Ngā mihi,

Simran | Customer Care Coordinator
20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550
www.at.govt.nz

 
 
 
------------------- Original Message

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Please use this email address for all replies to this request:
[FYI request #14485 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
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If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------
 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [6]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [7]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://urldefense.com/v3/__https://covi...
5. https://urldefense.com/v3/__https://fyi....
6. https://at.govt.nz/COVID-19
7. https://covid19.govt.nz/

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