Kia ora  ,

 

We’ve started working on your case

We're looking into it carefully. Please note, that due to the holiday
period, it may take us a little longer to get back to you. But be assured
we have received your case.

Have a safe and happy holiday season.

 

 

Ngā mihi

Customer Service Team

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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1. file:///tmp/www.at.govt.nz
2. https://at.govt.nz/COVID-19
3. https://covid19.govt.nz/

Kia ora  ,

 

We’ve started working on your case

We’re looking into it carefully and will be in touch. 

 

You can give us more information

If you have more information you would like added to your case, simply
reply to this email leaving the subject line as it is.  You can do this at
any time.

Ngā mihi

Customer Service Team

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

show quoted sections

Kia ora,

 

 

 

We've now reviewed the details of your case (case
number CAS-280451-F4L8R8 ).

 

 

 

Thank you for reaching out about the white cameras at larger
intersections.

 

 

 

The primary purpose of the traffic cameras at intersections is traffic
monitoring. The cameras are owned by Auckland Transport. 

 

 

 

Thanks for getting in touch

 

 

 

Thanks again for bringing this to our attention and working with us to
reach a positive outcome.

 

 

 

We've now closed your case.

 

 

 

Ngā mihi,

Sheryl 

Customer Care Case Manager 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.at.govt.nz
2. https://at.govt.nz/COVID-19
3. https://covid19.govt.nz/

Kia ora  

Thanks for your email. We wanted to let you know we've received it and
have started working on it.

We'll be in touch shortly with a reference number.

Ngā mihi

Customer Service Team

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.at.govt.nz
2. https://at.govt.nz/COVID-19
3. https://covid19.govt.nz/

Kia ora  G. M.,

 

We've now reviewed the details of your case (case
number CAS-282438-H3Q0V4).

 

Thanks for reaching out with further questions relating to the CCTV
footage recorded at larger intersections. 

 

I appreciate your patience whilst we’ve been investigating your
concerns.  

 

To answer your queries in order:  

 

Alongside security measures, CCTV footage is used to adjust traffic
light phasing, to improve traffic flow.  

 

This footage assists us with better management of the road network.  

 

The footage is not available online.  CCTV footage is only given to the NZ
Police upon request. We do not provide footage to members of the public
directly for privacy reasons.  

 

It’s also worth noting, all CCTV footage is deleted after 7 days.  

 

As an organisation, we’re bound by the Privacy Act 2020 in this
situation. Essentially, the public can be filmed in a public space,
however, there are some guidelines by the Privacy commissioner.  

 

For more information, please click [1]here.

 

Thanks for reaching out  

 

Thanks again for reaching out. Please don’t hesitate in contacting us
again if you have further concerns or questions, we’d be happy to help.  

 

I have now closed your case.  

 

All the best for a safe and happy rest of your week.  

 

Ngā mihi,
 

Mikayla 

Customer Care Case Manager 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://www.privacy.org.nz/publications/...
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/