Kia ora Tony, 

 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 18 June 2024 for all assessments on playing videos/music
on phone without headphones.

 

We hope to respond to your request as soon as possible, but no later than
the 17^th of July 2024, which is 20 working days after the day your
request was received. If we aren’t able to respond to your request by
then, we will notify you of an extension of that timeframe.  

 

Your case is being managed by Varsha, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-930911-P0C1P8. 

 

Ngā mihi, 

 

Ane 

Customer Care Coordinator 

Customer and Network Performance Division

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

show quoted sections

Kia ora Tony

 

We are unable to provide you with the information you asked for

On 18/06/2024 you asked for all assessments completed in the last 5 years
of commuters using mobile phones or similar electronic devices to play
music or videos on public transport as well as any policies considered.

 

Please find attached a response from Phil Wratt, who is our Engagement
Manager for Customer Care. 

 

We understand that this isn’t the outcome you hoped for.

 

You have the right to ask the Ombudsman to review how we’ve responded to
your official information request. You can contact the Ombudsman at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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1. http://www.ombudsman.parliament.nz/
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/