CCTV and LGOIMA Requests

James Scott made this Official Information request to Auckland Transport

The request was successful.

From: James Scott

Dear Auckland Transport,

Could you please supply the following information under the LGOIMA:

1). I Would like a map if you have one, (otherwise a description) showing the location of all Cameras (eg. CCTV/Traffic) operated on Sandringham Road between Balmoral Rd and New North Road. If possible also show their coverage. If the cameras are labelled please provide the label.

2). I would like a map if you have one, (otherwise a description) showing the location of all Cameras (eg. Traffic/CCTV) at KINGSLAND STATION. If possible also show their coverage. If the cameras are labelled please provide the label. This is because it is difficult to obtain correct footage from you. In one instance, I was given footage under the LGOIMA with a pole obstructing the work of your contractors. When I queried this I was told it was the best available angle. But from observation of the station I can see that it clearly is not. If I can pre-empt my request with a specific camera next time it might help you.

3). Please provide the length of time that these cameras retain footage before being 'overwritten'. If it varies, please explain the variation (eg. Different type of camera?)

4). A copy of any AT guidelines for the processing of requests from members of the public under both the LGOIMA and Privacy Act. Please also include the guidelines that cover the assessment of information for release against withholding grounds.

5). I notice in other requests for CCTV that Auckland Transport tends to withhold the footage from members of the public sighting 'privacy' but the withholding ground is not quoted to the requester. When a recent request of mine was refused citing 'Privacy' I queried this and asked for the withholding ground(s) to be clearly stated (so that I could follow this up) as generally speaking there is not a great privacy concern attaching itself to footage of a public place. The response I got was that the footage was withheld due to 6(a) 'Maintenance of the law' which has nothing to do with the generic privacy concerns raised earlier. While we appreciate you taking the time to locate and save the footage for the Police when we fall victim of crime, there are a great deal many more reasons why we might be requesting footage that do not require interaction with the Police. Therefore, could you please explain why ATs generic response is to quote 'privacy' concerns when they later do not choose to rely on that withholding ground? What privacy concerns are you talking about? While there may not be documentation available for this particular question, official information held in the mind of an employee might need to be provided.

Yours faithfully,


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From: AT Official Information (AT)
Auckland Transport

Kia ora James,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 2 September 2020 about Location of CCTV cameras.

We hope to respond to your request as soon as possible, but not later than
30 September 2020, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Glen, who is one of our LGOIMA Business
partner. If you have any further queries, you can contact the team on (09)
355 3553 during business hours, quoting Local Government Official
Information request number CAS-207174-M3C8J4.

Ngâ mihi,

Simran | Customer Care Coordinator
20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550


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From: AT Official Information (AT)
Auckland Transport

Attachment Auckland Transport CAS 207174 M3C8J4.pdf
178K Download View as HTML

Attachment CAS 207174 M3C8J4 LGOIMA Guide.pdf
794K Download View as HTML

Good afternoon James,


I’ve attached the official information you asked for


On 2 September 2020  you asked for information about CCTV footage requests
and locations of cameras.


I’ve attached a letter from Phil Wratt, Customer Care - Engagement
Manager, in response. 


Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.


You can contact the Ombudsman at [1] or
freephone 0800 802 602.


If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your


Kind regards



LGOIMA Business Partner 


Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010





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