Kia ora Blaize,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 31 July 2020 about Correspondence regarding the decision
to keep Botany Town Centre and Manukau Train Station Customer Service
Centres closed.

We hope to respond to your request as soon as possible, but not later than
28 August 2020, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Varsha, who is one of our LGOIMA Business
partner. If you have any further queries, you can contact the team on (09)
355 3553 during business hours, quoting Local Government Official
Information request number CAS-191110-C4Z7Q3.

Ngâ mihi,

Simran | Customer Care Coordinator
20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550
www.at.govt.nz

  

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Kia ora Blaize 

 

I’ve attached the official information you asked for

 

On 31/07/2020 you asked for information about the closures of AT Customer
Service Centre’s in Botany Town Centre and Manukau Train Station.

 

I’ve attached a response from Logan Christian, who is our Group Manager
for Customer Services. 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

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Good morning Blaize,

My apologies - I had overlooked this part of your request. I will get this information to you as soon as possible.

Kind regards,
Varsha
LGOIMA Business Partner

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Kia ora Blaize,
 
Thank you for your patience with this request. 
 
I've attached a response from Logan Christian, who is our Group Manager
for Customer Services. 
 
Should you believe that we have not dealt with your request
appropriately,  you are able to make a complaint to the Office of the
Ombudsman in  accordance with section 27(3) of the LGOIMA Act and seek an
investigation  and review in regard to this matter.
 
Kind regards,
Varsha
LGOIMA Business Partner 
 
 

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