Closure of AT Customer Service Centres

Blaize McCabe made this Official Information request to Auckland Transport

Currently waiting for a response from Auckland Transport, they must respond promptly and normally no later than (details and exceptions).

From: Blaize McCabe

Dear Auckland Transport,

Please provide information about the reasons for the decision to keep some AT Customer Service Centres (Botany Town Centre and Manukau Train Station) closed until further notice. Please also provide all communications AT holds regarding the decision to keep these customer service centres closed, and any information regarding Auckland Transports plans to reopen these Service Centres.

Yours faithfully,

Blaize McCabe

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From: AT Official Information (AT)
Auckland Transport

Kia ora Blaize,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 31 July 2020 about Correspondence regarding the decision
to keep Botany Town Centre and Manukau Train Station Customer Service
Centres closed.

We hope to respond to your request as soon as possible, but not later than
28 August 2020, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Varsha, who is one of our LGOIMA Business
partner. If you have any further queries, you can contact the team on (09)
355 3553 during business hours, quoting Local Government Official
Information request number CAS-191110-C4Z7Q3.

Ngâ mihi,

Simran | Customer Care Coordinator
20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550


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