Printed from https://fyi.org.nz/request/1342-martin-jenkins?unfold=1 on April 25, 2024 18:42

Martin Jenkins

D Lohr made this Official Information request to Accident Compensation Corporation

Response to this request is long overdue. By law Accident Compensation Corporation should have responded by now (details and exceptions). The requester can complain to the Ombudsman.

From: D Lohr

Dear Accident Compensation Corporation,

On accnz.com is found a website that appears dedicated to those who have committed suicide following their experiences with ACC. On this website is a link to a "Review of the Accident Compensation
Corporation Fraud Unit July 2007," by Mcallum Petersen and Martin Jenkins
(found here http://accnz.com/pdf/Review%20of%20Fraud...) which discusses, as well as making recommendations for, the operations of this Unit.

Can you tell me which changes have made to the way the Fraud unit operates since the publishing of this report? The report mentions a practitioner being "investigated" for 12 years. Is this the present, expected amount of time a practitioner can expect to be "investigated" by ACC, in the event of even a false complaint being made, or "motivated" complaint, or has the average time of a investigation changed?

The report can be found here http://accnz.com/pdf/Review%20of%20Fraud...

Also, in a practitioner's address to Parliament, (here: http://www.parliament.nz/resource/000011...) the percentage of providers deemed by ACC to be "fraudulent" was estimated at around 10%, or approximately 1500 of all providers were deemed "frauds."

Can you please tell me what percentage of providers does ACC presently believe are "fraudulent?"

In the same address, the treatment provider mentions the Goddard Inquiry, as well as discussing the need for reparations for those practitioners who were "investigated" then found to be doing nothing wrong. Were any reparations ever actually made for such investigations? If so, what reparations were made?

Finally, can you please forward me a copy or an online link to the Goddard Inquiry report. I would prefer my answer via email.

Yours faithfully,

D Lohr

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From: Gabby Boag
Accident Compensation Corporation

Attachment Lohr D Signed Acknow Letter 171213.pdf
386K Download View as HTML

Dear D Lohr
 
Please find attached ACC's acknowledgement of receipt letter, to your
emailed request dated 2 December 2013.
 
Yours sincerely

       
Gabby Boag, Senior Advisor Government Services, ACC
 
Tel 04 816 - 4700
    ACC / Governance, Legal, Policy, and Research: Justice Centre 19
Aiken Street Thorndon
  PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz
    ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

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From: Gabby Boag
Accident Compensation Corporation

Attachment Lohr D Signed Extension Letter 170114.pdf
348K Download View as HTML

Dear Mr Lohr
 
Please find attached ACC's letter of advice, regarding an extension
of timeframe for its final response.
 
Yours sincerely

       
Gabby Boag, Senior Advisor Government Services, ACC
 
Tel 04 816 - 4700
    ACC / Governance, Legal, Policy, and Research: Justice Centre 19
Aiken Street Thorndon
  PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz
    ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

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From: Gabby Boag
Accident Compensation Corporation

Attachment Lohr D Signed Reply Prov Some Info 270114.pdf
1.3M Download View as HTML

Dear Mr Lohr
 
Please find attached ACC's final response to your OIA request dated 2
December 2013.
 
Yours sincerely

       
Gabby Boag, Senior Advisor Government Services, ACC
 
Tel 04 816 - 4700
    ACC / Governance, Legal, Policy, and Research: Justice Centre 19
Aiken Street Thorndon
  PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz
    ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

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If you believe you have received this email in error, please advise us
immediately by
return email or telephone and then delete this email together with all
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copy this message
or any attachments or disclose the contents to any other person. "

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From: D Lohr

Dear Gabby Boag,

Thank you for your reply. With regards to the 10 of the 11 changes made per the Martin Jenkins report, you state that the only change not implemented was the creation of a Training and Development Advisor, and that the area investigation managers are in charge of this component.

1. Can you tell me the training that they received to hold such title?

2. Can I receive a copy of that training manual, as well as a copy of the standard operating procedures for this post?

3. What is the "Area Investigation Manager" and to whom does this person answer? Can you forward me a list of their duties and responsibilities?

4. Please forward me a copy of the manuals and standard operating procedures used by an Area Investigation Manager to train his staff, per #11 of Martin Jenkins recommendations.

Yours sincerely,

D Lohr

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From: Gabby Boag
Accident Compensation Corporation

Thank you for your email.  I'm out of the office from 3.30pm Monday
through to Friday. I'll attend to your email the following business day.

Thank you
Gabby Boag, Senior Advisor Government Services, ACC

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From: Hugh McIlraith
Accident Compensation Corporation

Dear Mr Lohr, I refer to your request of 10 February 2014 asking for
information about ACC's Investigation Unit's standard operating
procedures, training manuals and Area Investigation Manager under the
Official Information Act 1982 (Act).

 

ACC needs an extra 20 working days until 7 April 2014 as ACC
needs to carry out consultations before making a decision on your
request. 

 

This extension complies with Section 15A of the Act.

 

If you are  not happy, you may make a complaint to the Office of the
Ombudsman. You can call them on 0800 802 602, 9am to 5pm weekdays, or
write to:

 

The Office of the Ombudsman

PO Box 10 152

WELLINGTON 6143

 

 

Yours sincerely

 
       
Hugh McIlraith, Senior Advisor, ACC
    ACC / Government Services / Justice Centre - Level 7
PO Box 242 / Wellington 6011 / New Zealand / www.acc.co.nz
 
  ACC cares about the environment – please don’t print this email  
    unless it is really necessary. Thank you.  

 

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Things to do with this request

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