White Is/Whakaari Response Review

Alan Thompson made this Official Information request to Whakatane District Council

The request was successful.

From: Alan Thompson

Dear Whakatane District Council,

The Bay of Plenty Emergency Management Group (BPEMG) played a significant role in the management of the response to the disaster that occurred on White Is/Whakaari on Dec 19th 2019. Under a previous OIA request, BOPEMG advised that:

“The Bay of Plenty Civil Defence Emergency Management Group was the lead
agency for the Whakaari/ White Island Eruption. The response was
controlled by the Bay of Plenty CDEM Group Controller, this involved
coordinating with New Zealand Police who lead (sic) the rescue and recovery part
of the response”.

In accordance with best practice BOPEMG will have undertaken a formal debrief, review and report of their response to the disaster and identified any action items or other learnings from the incident and their coordination role under the CIMS model.

Under the provisions of the OIA and through your office, I request a copy of the formal report arising from this review.

Yours faithfully,

Alan Thompson
Lower Hutt

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From: WDC Customer Service
Whakatane District Council

Kia ora,

Your email has been received by the Whakatāne District Council, thank you for contacting us.

I have forwarded your message to the relevant council staff member for their follow up.

If you have any further enquiries, please call us directly on 07 306 0500 or email [email address].

Nga mihi,

-----Original Message-----
From: Alan Thompson <[FOI #12822 email]>
Sent: Sunday, 10 May 2020 10:26 AM
To: WDC Customer Service <[email address]>
Subject: Official Information request - White Is/Whakaari Response Review

Dear Whakatane District Council,

The Bay of Plenty Emergency Management Group (BPEMG) played a significant role in the management of the response to the disaster that occurred on White Is/Whakaari on Dec 19th 2019. Under a previous OIA request, BOPEMG advised that:

“The Bay of Plenty Civil Defence Emergency Management Group was the lead agency for the Whakaari/ White Island Eruption. The response was controlled by the Bay of Plenty CDEM Group Controller, this involved coordinating with New Zealand Police who lead (sic) the rescue and recovery part of the response”.

In accordance with best practice BOPEMG will have undertaken a formal debrief, review and report of their response to the disaster and identified any action items or other learnings from the incident and their coordination role under the CIMS model.

Under the provisions of the OIA and through your office, I request a copy of the formal report arising from this review.

Yours faithfully,

Alan Thompson
Lower Hutt

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From: Mitchell Kinney
Whakatane District Council

Kia ora,

Thank you for your request for information. I have forwarded your email to the Chief Executive, Steph O’Sullivan, to be responded to under the Local Government Official Information and Meetings Act 1987.

Under the aforementioned act, the decision on whether the request is to be granted and, if it is to be granted, in what manner and for what charge (if any); and if the information shall be given or posted to the person who made the request; shall be made as soon as reasonably practicable, and in no case later than 20 working days after the day on which the request is received by that local authority.

Please see our public website for information about making an official information request and the Local Government Official Information and Meetings Act 1987 under which such information is given:
https://www.whakatane.govt.nz/contact-us...

If you have any further enquiries, please call us directly on 07 306 0500 or email [email address]

Noho oro mai,

Mitchell Kinney
Personal Assistant – General Manager Planning and Infrastructure
KAIĀWHINA

WHAKATĀNE DISTRICT COUNCIL
P 07 306 0500 Ext 7515 DDI 07 306 0502 F 07 307 0718
E [email address] W www.whakatane.govt.nz
Commerce Street, Private Bag 1002, Whakatāne 3158, New Zealand
**********************************************
The content of this email is CONFIDENTIAL INFORMATION
and may also be LEGALLY PRIVILEGED, intended only for the
person named above. If this email is not addressed to you, you
must not use, read, distribute or copy this document. If you have
received this document by mistake, please call us on
0800 WDCICT and destroy the original message. Thank you.

-----Original Message-----
From: Alan Thompson <[FOI #12822 email]>
Sent: Sunday, 10 May 2020 10:26 AM
To: WDC Customer Service <[email address]>
Subject: Official Information request - White Is/Whakaari Response Review

Dear Whakatane District Council,

The Bay of Plenty Emergency Management Group (BPEMG) played a significant role in the management of the response to the disaster that occurred on White Is/Whakaari on Dec 19th 2019. Under a previous OIA request, BOPEMG advised that:

“The Bay of Plenty Civil Defence Emergency Management Group was the lead agency for the Whakaari/ White Island Eruption. The response was controlled by the Bay of Plenty CDEM Group Controller, this involved coordinating with New Zealand Police who lead (sic) the rescue and recovery part of the response”.

In accordance with best practice BOPEMG will have undertaken a formal debrief, review and report of their response to the disaster and identified any action items or other learnings from the incident and their coordination role under the CIMS model.

Under the provisions of the OIA and through your office, I request a copy of the formal report arising from this review.

Yours faithfully,

Alan Thompson
Lower Hutt

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #12822 email]

Is [Whakatane District Council request email] the wrong address for Official Information requests to Whakatane District Council? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
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If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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From: Mitchell Kinney
Whakatane District Council


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Attachment Alan Thompson LGOIMA Whakaari White Island Response Review 27 May 2020 TRANSFER OF REQUEST.pdf
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Kia ora

 

Please find attached a letter from the Chief Executive in response to your
LGOIMA request.

 

Noho oro mai

Mitchell Kinney
Personal Assistant – General Manager Planning and Infrastructure .
KAIÂWHINA 

WHAKATÂNE DISTRICT COUNCIL
P 07 306 0500 Ext 7515   DDI 07 306 0502   F 07 307 0718
E [1][email address]   W [2]whakatane.govt.nz
Commerce Street, Private Bag 1002, Whakatâne 3158, New Zealand

[3]https://www.whakatane.govt.nz/static/wdc...

[7]https://www.whakatane.govt.nz/static/wdc...

The content of this email is confidential information and may also be
legally privileged,
intended only for the person named above. If this email is not addressed
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this document
by mistake, please call us on 0800 WDCICT and destroy the original
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From: Web Info Requests

Dear Alan,

 

RE: ACKNOWLEDGEMENT OF YOUR INFORMATION REQUEST 20-0038

 

Thank you for your request for information dated 10^th May 2020, which was
transferred from Whakatāne District Council and received by the Bay of
Plenty Regional Council 2^nd June 2020.

 

Your request for information is being considered as a request under the
Local Government Official Information and Meetings Act 1987 (the Act).

 

We will respond to your request as soon as possible and no later than
30^th June 2020, which is 20 working days after the day on which we
received your request as per section 13(1) of the Act.

 

If you contact the Council about this request, please quote the BOPRC
reference number above.

 

 

Yours faithfully,

 

 

 

Information Team

Bay of Plenty Regional Council

Information Advisor | Bay of Plenty Regional Council | Whakatane, New
Zealand | Ph: 0800 884 881 | Web: [1]www.boprc.govt.nz
Please consider the environment before printing this email

 

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From: Clinton Naude


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Good morning Mr Alan Thompson

 

Thank you for your request for information dated 10th May 2020, which was
transferred from Whakatāne District Council and received by the Bay of
Plenty Regional Council 2nd June 2020.

 

I wish to advise that the debrief process for the Whakaari / White Island
volcanic eruption response has not been completed as it was interrupted by
the need to respond to the COVID-19 response. As a result your request for
a copy of the official report is declined under Section 17(e) Local
Government Official Information and Meetings Act 1987, on the basis that
the document containing the information does not exist. 

 

Your sincerely

Clinton Naude

 

Clinton Naude CEM

Director Emergency Management Bay of Plenty

Phone 0800 884 881 x [1]8336 Mobile [2]021398336

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From: Clinton Naude


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Good afternoon Mr Alan Thompson

Thank you for your request for information dated 24^th November 2020
received by the Bay of Plenty Regional Council.

As advised in my email dated 29 June 2020 the debrief process for the
Whakaari / White Island volcanic eruption response had not been completed
as it was interrupted by the need to respond to the COVID-19 response. The
review has since been progressed and is scheduled to be finalised and
released in January 2021.  We have noted to provide you directly with a
copy upon the release.  

 

Please note that you have the right to lodge a complaint with the
Ombudsman under section 27(3) of the Act. The Ombudsman’s Office can be
contacted by calling 0800 802 602, emailing [email address]
or online at www.ombudsman.parliament.nz.

Your sincerely

Clinton Naude CEM

 

Clinton Naude CEM

Director Emergency Management Bay of Plenty

Phone 0800 884 881 x [1]8336 Mobile [2]021398336

[3]EMBOP-footer-no-icons

[4]cid:image002.jpg@01D5A910.4A498240[5]cid:image003.jpg@01D5A910.4A498240[6]cid:image004.jpg@01D5A910.4A498240[7]linkedin-icon

 

 

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From: Alan Thompson

Thanks Clinton, all noted. I appreciate that you have added me to the distribution list, this will negate the need for me to keep asking for the report via the OIA process.

Yours sincerely,

Alan Thompson

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From: Alan Thompson

Dear Mr Naude,

In your response to this OIA request you advised:

"As advised in my email dated 29 June 2020 the debrief process for the
Whakaari / White Island volcanic eruption response had not been completed
as it was interrupted by the need to respond to the COVID-19 response. The
review has since been progressed and is scheduled to be finalised and
released in January 2021. We have noted to provide you directly with a
copy upon the release".

It is now well into March 20121 and I have not received a copy of your review of your Whakaari response as per your advice that it would be in January 2021..

Can you please confirm that this review is completed and advise when this information will be released to me.

Yours sincerely,

Alan Thompson

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From: Clinton Naude


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Good afternoon Mr Thompson

 

My apologies for not updating you. A number of events, including COVID-19
resurgence responses, have impacted our scheduled work programme and sign
off process. I intend being able to update you by end of this month.

 

Thank you for your patience and understanding.

 

Regards

Clinton

 

 

Clinton Naude CEM

Director Emergency Management Bay of Plenty

Phone 0800 884 881 x [1]8336 Mobile [2]021398336

[3]EMBOP-footer-no-icons

[4]cid:image002.jpg@01D5A910.4A498240[5]cid:image003.jpg@01D5A910.4A498240[6]cid:image004.jpg@01D5A910.4A498240[7]linkedin-icon

 

 

From: Alan Thompson <[FOI #12822 email]>
Sent: Tuesday, 9 March 2021 8:16 pm
To: Clinton Naude <[email address]>
Subject: Re: Official Information Request - Whakaari / White Island
Response Review

 

Dear Mr Naude,

In your response to this OIA request you advised:

"As advised in my email dated 29 June 2020 the debrief process for the
Whakaari / White Island volcanic eruption response had not been completed
as it was interrupted by the need to respond to the COVID-19 response. The
review has since been progressed and is scheduled to be finalised and
released in January 2021. We have noted to provide you directly with a
copy upon the release".

It is now well into March 20121 and I have not received a copy of your
review of your Whakaari response as per your advice that it would be in
January 2021..

Can you please confirm that this review is completed and advise when this
information will be released to me.

Yours sincerely,

Alan Thompson

-----Original Message-----

Good afternoon Mr Alan Thompson

Thank you for your request for information dated 24^th November 2020
received by the Bay of Plenty Regional Council.

As advised in my email dated 29 June 2020 the debrief process for the
Whakaari / White Island volcanic eruption response had not been completed
as it was interrupted by the need to respond to the COVID-19 response. The
review has since been progressed and is scheduled to be finalised and
released in January 2021.  We have noted to provide you directly with a
copy upon the release.  

 

Please note that you have the right to lodge a complaint with the
Ombudsman under section 27(3) of the Act. The Ombudsman’s Office can be
contacted by calling 0800 802 602, emailing [email address]
or online at
[8]https://urldefense.com/v3/__http://www.o...
.

Your sincerely

Clinton Naude CEM

 

Clinton Naude CEM

Director Emergency Management Bay of Plenty

Phone 0800 884 881 x [1]8336 Mobile [2]021398336

[3]EMBOP-footer-no-icons

[4][9]cid:image002.jpg@01D5A910.4A498240[5]cid:image003.jpg@01D5A910.4A498240[6]cid:image004.jpg@01D5A910.4A498240[7]linkedin-icon

 

 

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From: Alan Thompson

April 15th 2021

Mr Clinton Naude
Director Emergency Management Bay of Plenty

Dear Mr Naude,

In response to my OIA that dates back nearly a year now you advised in early March that "A number of events, including COVID-19 resurgence responses, have impacted our scheduled work programme and signoff process. I intend being able to update you by end of this month"

Can you please advise me when you will complete this overdue review and release the report.

Yours sincerely,

Alan Thompson

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From: Clinton Naude


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Dear Mr Thompson

 

Herewith please find our response to your request submitted on 17 March
2021 under the Local Government Official Information and Meeting Request
Act 1987 (LGOIMA).

 

Yours faithfully,

 

 

Clinton Naude CEM

Director Emergency Management Bay of Plenty

Phone 0800 884 881 x [1]8336 Mobile [2]021398336

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[4]cid:image002.jpg@01D5A910.4A498240[5]cid:image003.jpg@01D5A910.4A498240[6]cid:image004.jpg@01D5A910.4A498240[7]linkedin-icon

 

 

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From: Clinton Naude

Good afternoon Mr Thompson

We are refusing the requested information under section 17(d) of the Local Government Official Information and Meetings Act 1987 (the Act) on the basis the information requested will soon be publicly available.

Please note that you have the right to lodge a complaint with the Ombudsman under section 27(3) of the Act. The Ombudsman's Office can be contacted by calling 0800 802 602, emailing [email address] or online at www.ombudsman.parliament.nz.

Regards
Clinton

Clinton Naude CEM
Director Emergency Management Bay of Plenty
Phone 0800 884 881 x 8336 [mobile number]

-----Original Message-----
From: Alan Thompson <[FOI #12822 email]>
Sent: Thursday, 15 April 2021 9:00 am
To: Clinton Naude <[email address]>
Subject: RE: Official Information Request - Whakaari / White Island Response Review

April 15th 2021

Mr Clinton Naude
Director Emergency Management Bay of Plenty

Dear Mr Naude,

In response to my OIA that dates back nearly a year now you advised in early March that "A number of events, including COVID-19 resurgence responses, have impacted our scheduled work programme and signoff process. I intend being able to update you by end of this month"

Can you please advise me when you will complete this overdue review and release the report.

Yours sincerely,

Alan Thompson

-----Original Message-----

Good afternoon Mr Thompson

My apologies for not updating you. A number of events, including COVID-19 resurgence responses, have impacted our scheduled work programme and sign off process. I intend being able to update you by end of this month.

Thank you for your patience and understanding.

Regards

Clinton

Clinton Naude CEM

Director Emergency Management Bay of Plenty

Phone 0800 884 881 x [1]8336 Mobile [2]021398336

[3]EMBOP-footer-no-icons

[4]cid:image002.jpg@01D5A910.4A498240[5]cid:image003.jpg@01D5A910.4A498240[6]cid:image004.jpg@01D5A910.4A498240[7]linkedin-icon

From: Alan Thompson <[FOI #12822 email]>
Sent: Tuesday, 9 March 2021 8:16 pm
To: Clinton Naude <[email address]>
Subject: Re: Official Information Request - Whakaari / White Island Response Review

Dear Mr Naude,

In your response to this OIA request you advised:

"As advised in my email dated 29 June 2020 the debrief process for the Whakaari / White Island volcanic eruption response had not been completed as it was interrupted by the need to respond to the COVID-19 response. The review has since been progressed and is scheduled to be finalised and released in January 2021. We have noted to provide you directly with a copy upon the release".

It is now well into March 20121 and I have not received a copy of your review of your Whakaari response as per your advice that it would be in January 2021..

Can you please confirm that this review is completed and advise when this information will be released to me.

Yours sincerely,

Alan Thompson

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #12822 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
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________________________________

Disclaimer: This message and accompanying data may contain information that is confidential or subject to legal privilege. If you are not the intended recipient you are notified that any use, dissemination, distribution or copying of this message or data is prohibited. If you received this email in error, please notify us immediately and erase all copies of the message and attachments. We apologise for the inconvenience. Thank you.
________________________________

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From: Alan Thompson

Mr Clinton Naude
Director, Emergency Management Bay of Plenty

Dear Mr Naude,
Response to OIA Request(s)

Thank you for your response to my OIA Request seeking further clarification on the matters of “Lead Agency” for the Whakaari/White Island response and of the IMT established at the Whakatane EOC and my later request for a copy of your formal review of .this incident. These two OIA requests have somehow got merged under this one title as a result of the transfer from Whakatane DC.

1. The request for information around the Lead Agency Role
I have had some difficulties understanding your response to the requested information and would like to set out my understanding. I am using the information gathered to support my call for a formal and independent inquiry into the response and I am making every effort to ensure that I have the correct information. Please note that my concerns are in regard to the ongoing failings in the design and application Coordinated Incident Management System (CIMS). I have no views on the specifics of the Whakaari response itself.

a. You have advised that BOP CD&EM Group was the Lead Agency and provided “control”. I note that the CIMS model (under which the Lead Agency operates) has two elements. The first is “Control” which operates horizontally across the management model and the second is “Command” which operates vertically. These comprise the “Coordination” component of the CIMS model and you can’t have one without the other (ref 2.6 CIMS manual).

b. You have advised that NZ Police were “operational lead Agency”. In communications with Police they have been adamant that they were not the led agency and that they “facilitated the search, rescue and recovery phase of the Whakaari/White Island operation in support of the lead agency (BOPEMG)”. Ref letter from Police 13 May 2020.

c. You advised that NZ Police “was the operational lead agency for coordinating recovery and reconciliation as set out in section 41 of the National Civil Defence Emergency Management Plan, Order 2015”. Section 41 sets out the role of the New Zealand Police during the response to and recovery from and emergency and makes no comment on the lead agency function. Section 41 makes not statements about NZ Police operating as a lead agency.

d. You advised that the IAPs supported that Police operated as lead agency. The issue is however, regardless of what the IAPs stated, Police do not accept that they were ever the lead agency.

I will include your response in my submissions re a formal inquiry but will note the above inconsistencies in the advice given.

2. The request for a copy of the formal review of the incident. Your advice that this has been denied is noted.

Thank you for your assistance.

Yours sincerely,

Alan Thompson

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From: Clinton Naude


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Attachment Bay of Plenty CDEM Group Whakaari White Island Eruption 9 December 2019 Post Event Report.pdf
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Dear Mr Thompson

 

Herewith please find attached a copy of the Bay of Plenty CDEM Group -
Whakaari White Island Eruption 9 December 2019 Post Event Report in
response to your request submitted under the Local Government Official
Information and Meeting Request Act 1987 (LGOIMA).

 

Yours faithfully,

 

 

Regards

Clinton

 

Clinton Naude CEM

Director Emergency Management Bay of Plenty

Phone 0800 884 881 x [1]8336 Mobile [2]021398336

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