Kia ora Richard,
 
Auckland Transport (AT) acknowledges receipt of your request for CCTV
footage.
 
We hope to respond to your request as soon as possible, but not later than
5 March 2020, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.
 
Your case is being managed by Glen, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-90492-W8F7K2.
 
Ngâ mihi,
 
Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [email address] or
[email address]
[1]www.at.govt.nz
[2]cid:image008.jpg@01D4DF26.CF144370
[3]cid:image002.jpg@01D2927A.134A0850[4]cid:image003.jpg@01D2927A.134A0850 [5]cid:image004.jpg@01D2927A.134A0850 [6]cid:image005.jpg@01D2927A.134A0850[7]cid:image006.jpg@01D2927A.134A0850
 
 
 

show quoted sections

Good Afternoon Richard,  

 

We are unable to provide you with the information you asked for.
 

On 6/02/2020 you asked for CCTV footage for Crown Hill / Bottom Of The
Hill / Coming Into Milford on 6 February 2020 at about 0715. I am sorry to
hear of the incident you were involved with. 

Unfortunately, we do not have any footage in relation to your request
because the camera at that location:  Shakespeare Rd / Kitchener Rd was
facing the opposite direction and did not capture the incident. Your
request is therefore refused under section 17(e) of the Local Government
Official Information and Meetings Act 1987 (LGOIMA), as the footage does
not exist.  
 

We understand that this isn’t the outcome you hoped for.

 

You have the right to ask the Ombudsman to review how we’ve responded to
your official information request. You can contact the Ombudsman at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

 

Kind regards, 

Glen 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.ombudsman.parliament.nz/
2. file:///tmp/www.at.govt.nz

Good Morning Richard,

Thanks for your follow up email.

When a request is made for CCTV footage we firstly find out if there is a
camera in the vicinity. The time frame, location and date are used to look
for an incident. If the incident is captured the footage is saved. 

Due to privacy reasons we are unable to release any footage to individuals
as this may breach the privacy of other people in the footage. If
something was captured we let the customer know and advise them to contact
the NZ Police or their Insurance provider. 

I understand you wanting to view the footage but I am sorry, we are unable
to provide this to you. Your request is therefore refused under section
17(e) of the Local Government Official Information and Meetings Act 1987
(LGOIMA), as the footage does not exist.  

 

 

Kind regards, 

Glen 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.at.govt.nz