Privacy act requests

James Lochead made this Official Information request to Accident Compensation Corporation

The request was successful.

From: James Lochead

Dear Accident Compensation Corporation,

What is the ACC policy on dealing with privacy act requests, when a staff member leaves within the 20 day time limit.

Would this also include monitoring and/or forwarding of their e-mails to another staff member?

When would you communicate to the claimant their case manager had changed.

Yours faithfully,

James Lochead

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From: Stephanie Lewis
Accident Compensation Corporation

Dear Mr Lochead,
 
Thank you for your request of Monday 30 September 2013, seeking the
following information under the Official Information Act 1982:

 1. ACC's policy on dealing with Privacy Act requests when a staff member
leaves within the 20 day time limit,
 2. does this policy include monitoring and/or forwarding their emails to
another staff member, and
 3. when would ACC communicate to the claimant their case manager has
changed?

ACC is working on your request and will be in touch with you as soon as
possible, and certainly by Tuesday 29 October 2013.
 
Kind regards,

       
Stephanie Lewis, Advisor, ACC
 
Tel (04) 816 7400 / ACC / Government Services / Justice Centre /
    Level 7 / 19 Aitken Street
PO Box 242 / Wellington / New Zealand / [1]www.acc.co.nz
 
    ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

 

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"This message and any attachments may contain confidential and privileged
information.
If you believe you have received this email in error, please advise us
immediately by
return email or telephone and then delete this email together with all
attachments.
If you are not the intended recipient, you are not authorised to use or
copy this message
or any attachments or disclose the contents to any other person. "

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References

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1. http://www.acc.co.nz/

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From: Loren Bennett
Accident Compensation Corporation


Attachment Lochead ext letter.pdf
234K Download View as HTML


Dear Mr Lochead
 
Please find attached a letter regarding your official information request.
 
Regards
Loren
 

       
Loren Bennett, Advisor, ACC
  ACC / Government Services /PO Box 242 / Wellington 6011 / New
  Zealand / www.acc.co.nz
 
  ACC cares about the environment – please don’t print this email
    unless it is really necessary. Thank you.

 

--------------------------------------------------------------------------

Disclaimer:
"This message and any attachments may contain confidential and privileged
information.
If you believe you have received this email in error, please advise us
immediately by
return email or telephone and then delete this email together with all
attachments.
If you are not the intended recipient, you are not authorised to use or
copy this message
or any attachments or disclose the contents to any other person. "

--------------------------------------------------------------------------

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From: Stephanie Lewis
Accident Compensation Corporation


Attachment OIA Response Letter.pdf
640K Download View as HTML


Good afternoon Mr Lochead,
 
Please find attached ACC's response to your request of 30 September 2013
for information Under the Official Information Act. If you have any
questions about ACC's response, please do not hesitate to contact me.
 
Kind regards,

       
Stephanie Lewis, Advisor, ACC
 
Tel (04) 816 7400 / ACC / Government Services / Justice Centre /
    Level 7 / 19 Aitken Street
PO Box 242 / Wellington / New Zealand / [1]www.acc.co.nz
 
    ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

 

--------------------------------------------------------------------------

Disclaimer:
"This message and any attachments may contain confidential and privileged
information.
If you believe you have received this email in error, please advise us
immediately by
return email or telephone and then delete this email together with all
attachments.
If you are not the intended recipient, you are not authorised to use or
copy this message
or any attachments or disclose the contents to any other person. "

--------------------------------------------------------------------------

References

Visible links
1. http://www.acc.co.nz/

hide quoted sections

Link to this

Things to do with this request

Anyone:
Accident Compensation Corporation only: