2013 public transport fare products dropped during AT-HOP rollout

Andrew Walters made this Official Information request to Auckland Transport

This request has been withdrawn by the person who made it. There may be an explanation in the correspondence below.

From: Andrew Walters

Dear Auckland Transport,

Under the LGOIMA I'd like to request the same document as presented to the Auckland Transport board of directors in March, that was either released to, or obtained by, the New Zealand Herald, that resulted in a news item today (July 29) detailing losses of discounts resulting from fare changes and discontinued fare products as the AT HOP ticketing system is rolled out.

The NZ Herald article, entitled "Plans to axe passengers' discounts", is here:
http://www.nzherald.co.nz/transport/news...

Yours faithfully,

Andrew Walters

Link to this

From: Info (AT)

Thank you for contacting Auckland Transport.

 

Your email will be referred to a member of our customer services team, who
will respond to you directly or refer your query to the appropriate
business unit.  We aim to respond to all correspondence within 10 working
days.  If your enquiry cannot be responded to in full within 10 days, we
will inform you of progress and let you know when to expect a final
response.

Please kindly note this mailbox is not monitored during the weekend or
afterhours (i.e. before 8am and after 5.30pm).

 

If you have an urgent enquiry, please phone our call centre directly on 09
355 3553. The Auckland Transport call centre is open 24 hours a day, 7
days a week, including public holidays.

 

Please do not respond to this email as this is an automated message.

 

Kind regards

Customer Response Team

Auckland Transport

[1]www.aucklandtransport.govt.nz

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. http://www.aucklandtransport.govt.nz/

Link to this

From: Info (AT)


Attachment image001.jpg
4K Download

Attachment 56968 ack.pdf
203K Download View as HTML


Good afternoon Mr Walters

Please find attached an acknowledgement for information requested from
Auckland Transport under the Local Government Official Information and
Meetings Act 1987.

 

Kind Regards

 

Tracey Malu

 

Tracey Malu | Feedback Coordinator  [2]Description:
Description: Description:
Customer Response Team Description: final
6 Henderson Valley Rd, Henderson, Auckland, 0612 Email-Signature1

Private Bag 92250, Auckland 1142

 

P 09 355 3553 | F 09 355 3550

[1]www.aucklandtransport.govt.nz |

 

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. http://www.aucklandtransport.govt.nz/

Link to this

Things to do with this request

Anyone:
Auckland Transport only: