Dear Cody,

 

Thank you for your email.

 

We are handling your request under the Local Government Official
Information and Meetings Act 1987 (LGOIMA). Your request has been
forwarded to the appropriate Christchurch City Council staff, and we will
provide a response or update within 20 working days of the date we
received your request.

 

Yours sincerely,

 

+--------------------------------------------------------------------------------+
|Ana Macadie | |
| | |
|Information | |
|Advisor | |
| | |
|Office of | |
|the Chief | |
|Executive | |
| | |
|Christchurch| |
|City Council| |
| | |
|53 Hereford | |
|Street, | |
|Christchurch| |
|8011 | |
| | |
|  | |
| | |
| | |
|Please | |
|consider the| |
|environment | |
|before | |
|printing | |
|this email |[1]http://resources.ccc.govt.nz/images/ccc_...
+--------------------------------------------------------------------------------+

 

 

**********************************************************************
This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.

The views expressed in this message are those of the individual sender
and may not necessarily reflect the views of the Christchurch City
Council.
If you are not the correct recipient of this email please advise the
sender and delete.
Christchurch City Council
http://www.ccc.govt.nz
**********************************************************************

References

Visible links

Dear Cody,

 

Thank you for your email, received on April 19 2019. You requested the
following information, under the Local Government Official Information and
Meetings Act 1987 (LGOIMA):

 

Please supply the number of service requests that are outstanding, by
category (if possible):

1) in total
2) greater than 1 month
3) greater than 3 months
4) greater than 6 months

 

Response:

 

Staff have provided the following information pertaining to your request:

 

 

Less
than Over
Unit / 1 1 Over 3 Over 6
Group Category month month months months Total
3 Waters & 1,839
Waste 1,396 361 607 4,203
City Transport 996 1,593 1,425 2,774 6,788
Services Vertical
Capital 0
Delivery 1 2 6 9
Regulatory 322 337 211 329 1,199
Consenting Compliance
& Resource 1 2 5 110 118
Compliance Consents
Building 0 2 2 21 25
Consents
Corporate Facilities,
Services Property & 207 189 147 192 735
Planning
Community
Support & 167 408 540 961 2,076
Governance
Citizens & Parks 353 575 477 795 2,200
Community Customer 0 1 1 4 6
Services
CDEM & 4 5 6 4 19
Rural Fire
Finance & Financial 0 0 0 1 1
Commercial Management
Others Unknown 9 21 13 83 126

I hope that this information assist.

 

You have the right to ask the Ombudsman to investigate and review our
decision. Complaints can be sent by email to
[1][email address], by fax to (04) 471 2254, or by post to
The Ombudsman, PO Box 10152, Wellington 6143.

 

Please note: our LGOIMA responses may be published on the Christchurch
City Council website a month after they have been responded to, with
requesters’ personal details withheld. If you have any concerns about this
please contact the Official Information team on
[2][Christchurch City Council request email].

 

Yours sincerely,

 

 

 

+--------------------------------------------------------------------------------+
|Ana Macadie | |
| | |
|Information | |
|Advisor | |
| | |
|Office of | |
|the Chief | |
|Executive | |
| | |
|Christchurch| |
|City Council| |
| | |
|53 Hereford | |
|Street, | |
|Christchurch| |
|8011 | |
| | |
|  | |
| | |
| | |
|Please | |
|consider the| |
|environment | |
|before | |
|printing | |
|this email |[3]http://resources.ccc.govt.nz/images/ccc_...
+--------------------------------------------------------------------------------+

 

 

**********************************************************************
This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.

The views expressed in this message are those of the individual sender
and may not necessarily reflect the views of the Christchurch City
Council.
If you are not the correct recipient of this email please advise the
sender and delete.
Christchurch City Council
http://www.ccc.govt.nz
**********************************************************************

References

Visible links
1. mailto:[email address]
2. mailto:[Christchurch City Council request email]

Dear Cody,

 

We will have this reformatted and sent back to you.

 

Kind regards,

 

Ana

 

+--------------------------------------------------------------------------------+
|Ana Macadie | |
| | |
|Information | |
|Advisor | |
| | |
|Office of | |
|the Chief | |
|Executive | |
| | |
|Christchurch| |
|City Council| |
| | |
|53 Hereford | |
|Street, | |
|Christchurch| |
|8011 | |
| | |
|  | |
| | |
| | |
|Please | |
|consider the| |
|environment | |
|before | |
|printing | |
|this email |[1]http://resources.ccc.govt.nz/images/ccc_...
+--------------------------------------------------------------------------------+

 

 

 

 

From: Cody C [mailto:[FYI request #10171 email]]
Sent: Monday, 6 May 2019 3:09 p.m.
To: Official Information <[email address]>
Subject: Re: LGOIMA response - Outstanding service requests

 

Dear Official Information,

The information is unreadable. Can you please supply this in .csv or .xlsx
format?

Yours sincerely,

Cody C

-----Original Message-----

Dear Cody,

 

Thank you for your email, received on April 19 2019. You requested the
following information, under the Local Government Official Information and
Meetings Act 1987 (LGOIMA):

 

Please supply the number of service requests that are outstanding, by
category (if possible):

1) in total
2) greater than 1 month
3) greater than 3 months
4) greater than 6 months

 

Response:

 

Staff have provided the following information pertaining to your request:

 

 

Less
than Over
Unit / 1 1 Over 3 Over 6
Group Category month month months months Total
3 Waters & 1,839
Waste 1,396 361 607 4,203
City Transport 996 1,593 1,425 2,774 6,788
Services Vertical
Capital 0
Delivery 1 2 6 9
Regulatory 322 337 211 329 1,199
Consenting Compliance
& Resource 1 2 5 110 118
Compliance Consents
Building 0 2 2 21 25
Consents
Corporate Facilities,
Services Property & 207 189 147 192 735
Planning
Community
Support & 167 408 540 961 2,076
Governance
Citizens & Parks 353 575 477 795 2,200
Community Customer 0 1 1 4 6
Services
CDEM & 4 5 6 4 19
Rural Fire
Finance & Financial 0 0 0 1 1
Commercial Management
Others Unknown 9 21 13 83 126

I hope that this information assist.

 

You have the right to ask the Ombudsman to investigate and review our
decision. Complaints can be sent by email to
[1][email address], by fax to (04) 471 2254, or by post to
The Ombudsman, PO Box 10152, Wellington 6143.

 

Please note: our LGOIMA responses may be published on the Christchurch
City Council website a month after they have been responded to, with
requesters’ personal details withheld. If you have any concerns about this
please contact the Official Information team on
[2][Christchurch City Council request email].

 

Yours sincerely,

 

 

 

+--------------------------------------------------------------------------------+
|Ana Macadie | |
| | |
|Information | |
|Advisor | |
| | |
|Office of | |
|the Chief | |
|Executive | |
| | |
|Christchurch| |
|City Council| |
| | |
|53 Hereford | |
|Street, | |
|Christchurch| |
|8011 | |
| | |
|  | |
| | |
| | |
|Please | |
|consider the| |
|environment | |
|before | |
|printing | |
|this email
|[3][2]http://resources.ccc.govt.nz/images/ccc_...
+--------------------------------------------------------------------------------+

 

 

**********************************************************************
This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.

The views expressed in this message are those of the individual sender
and may not necessarily reflect the views of the Christchurch City
Council.
If you are not the correct recipient of this email please advise the
sender and delete.
Christchurch City Council
[3]http://www.ccc.govt.nz
**********************************************************************

References

Visible links
1. [4]mailto:[email address]
2. [5]mailto:[Christchurch City Council request email]

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[6][FYI request #10171 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[7]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

**********************************************************************
This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.

The views expressed in this message are those of the individual sender
and may not necessarily reflect the views of the Christchurch City
Council.
If you are not the correct recipient of this email please advise the
sender and delete.
Christchurch City Council
http://www.ccc.govt.nz
**********************************************************************

References

Visible links
2. http://resources.ccc.govt.nz/images/ccc_...
3. http://www.ccc.govt.nz/
4. mailto:[email
5. mailto:[christchurch
6. mailto:[FYI request #10171 email]
7. https://fyi.org.nz/help/officers

hide quoted sections

Good afternoon Cody,

 

Please find the information attached.

 

Please let me know if there are any issues with opening it.

 

Kind regards,

 

Ana

 

From: Cody C [mailto:[FOI #10171 email]]
Sent: Monday, 6 May 2019 3:09 p.m.
To: Official Information <[email address]>
Subject: Re: LGOIMA response - Outstanding service requests

 

Dear Official Information,

The information is unreadable. Can you please supply this in .csv or .xlsx
format?

Yours sincerely,

Cody C

-----Original Message-----

Dear Cody,

 

Thank you for your email, received on April 19 2019. You requested the
following information, under the Local Government Official Information and
Meetings Act 1987 (LGOIMA):

 

Please supply the number of service requests that are outstanding, by
category (if possible):

1) in total
2) greater than 1 month
3) greater than 3 months
4) greater than 6 months

 

Response:

 

Staff have provided the following information pertaining to your request:

 

 

Less
than Over
Unit / 1 1 Over 3 Over 6
Group Category month month months months Total
3 Waters & 1,839
Waste 1,396 361 607 4,203
City Transport 996 1,593 1,425 2,774 6,788
Services Vertical
Capital 0
Delivery 1 2 6 9
Regulatory 322 337 211 329 1,199
Consenting Compliance
& Resource 1 2 5 110 118
Compliance Consents
Building 0 2 2 21 25
Consents
Corporate Facilities,
Services Property & 207 189 147 192 735
Planning
Community
Support & 167 408 540 961 2,076
Governance
Citizens & Parks 353 575 477 795 2,200
Community Customer 0 1 1 4 6
Services
CDEM & 4 5 6 4 19
Rural Fire
Finance & Financial 0 0 0 1 1
Commercial Management
Others Unknown 9 21 13 83 126

I hope that this information assist.

 

You have the right to ask the Ombudsman to investigate and review our
decision. Complaints can be sent by email to
[1][email address], by fax to (04) 471 2254, or by post to
The Ombudsman, PO Box 10152, Wellington 6143.

 

Please note: our LGOIMA responses may be published on the Christchurch
City Council website a month after they have been responded to, with
requesters’ personal details withheld. If you have any concerns about this
please contact the Official Information team on
[2][Christchurch City Council request email].

 

Yours sincerely,

 

 

 

+--------------------------------------------------------------------------------+
|Ana Macadie | |
| | |
|Information | |
|Advisor | |
| | |
|Office of | |
|the Chief | |
|Executive | |
| | |
|Christchurch| |
|City Council| |
| | |
|53 Hereford | |
|Street, | |
|Christchurch| |
|8011 | |
| | |
|  | |
| | |
| | |
|Please | |
|consider the| |
|environment | |
|before | |
|printing | |
|this email
|[3][1]http://resources.ccc.govt.nz/images/ccc_...
+--------------------------------------------------------------------------------+

 

 

**********************************************************************
This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.

The views expressed in this message are those of the individual sender
and may not necessarily reflect the views of the Christchurch City
Council.
If you are not the correct recipient of this email please advise the
sender and delete.
Christchurch City Council
[2]http://www.ccc.govt.nz
**********************************************************************

References

Visible links
1. [3]mailto:[email address]
2. [4]mailto:[Christchurch City Council request email]

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[5][FOI #10171 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

**********************************************************************
This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.

The views expressed in this message are those of the individual sender
and may not necessarily reflect the views of the Christchurch City
Council.
If you are not the correct recipient of this email please advise the
sender and delete.
Christchurch City Council
http://www.ccc.govt.nz
**********************************************************************

References

Visible links
1. http://resources.ccc.govt.nz/images/ccc_...
2. http://www.ccc.govt.nz/
3. mailto:[email
4. mailto:[christchurch
5. mailto:[FOI #10171 email]
6. https://fyi.org.nz/help/officers

hide quoted sections