Requests similar to 'Why does the ACC's Office of Complaints Investigator refuse to investigate?' (page 4)
    
        Evidence of the ACC delegating its review functions and powers under the AC Act to Fairway Resolution Limited.
    
    
    
  
  
      Request sent to FairWay Resolution Limited by David Lawson on .
    
    
      
        Long overdue.
      
    
      This is an Official Information Act request.
I quote S74(2)(b) of the Crown Entities Act 2004 ; “a delegate who purports to perform a function or...
    
  
    
        ACC Complaint Process
    
    
    
  
  
      Response by Accident Compensation Corporation to Sarah on .
    
    
      
        Partially successful.
      
    
      Kia ora Sarah
 Please find attached our response to your official information request
 dated 21 May 2023. If you have any questions about the response...
    
  
    
        Internal complaints reportung and processing structure
    
    
    
  
  
      Response by Accident Compensation Corporation to Carole Young on .
    
    
      
        Successful.
      
    
      Kia ora Carole 
 Please find attached our response to your official information request
 dated 29 November 2022. If you have any questions about the r...
    
  
    
        Request for Information on Handling of Veterans’ Service-Related Claims, Including Expert Selection, Review Outcomes, and VANZ Coordination (2020–2025)
    
    
    
  
  
      Request sent to Accident Compensation Corporation by SPENCER JONES on .
    
    
      
        Awaiting response.
      
    
      Pursuant to the Official Information Act 1982 (OIA), I request the following information, held by ACC, relating to the handling of claims by current an...
    
  
    
        List of ACC provider IDs, contracted providers, and health providers employed by ACC
    
    
    
  
  
      Follow up sent to Accident Compensation Corporation by Anon on .
    
    
      
        Refused.
      
    
      I am following up on my Code complaint. ACC is required to provide honest answers to questions under the Code. ACC is supposed to be "fair" in their...
    
  
    
      Dear Mr Thompson
On behalf of Hon Nikki Kaye, Minister of Civil Defence, thank you for your email below. As the question you have raised requests the...
    
  
    
        I would like to know the ethnic mix of immigration staff operating in New Zealand
    
    
    
  
  
      Response by Associate Minister of Immigration to M.Gervai on .
    
    
      
        Long overdue.
      
    
      Thank you for contacting the office of Hon Nikki Kaye. The Minister
 receives a high volume of correspondence and will respond to you as soon
 as possi...
    
  
    
        The development of an agreed set of actions by the Medical Issues Working Group
    
    
    
  
  
      Response by Accident Compensation Corporation to David Lawson on .
    
    
      
        Long overdue.
      
    
      Kia ora David
  
 Please find attached our response to your official information request
 dated 10 May 2019. If you have any questions about the resp...
    
  
    
        Inter alia; Electronic completion and submission of ACC45 forms, patient/claimant privacy and Sections 72, 56 and 57 of the Accident Compensation Act
    
    
    
  
  
      Request sent to Accident Compensation Corporation by Lee M. on .
    
    
      
        Successful.
      
    
      This is an Official Information Act request.
Question 1:
Sub-section 72(1)(c) of the Accident Compensation Act provides that a responsibility of...
    
  
    
        Privacy and security of personal information policies and procedures
    
    
    
  
  
      Response by Accident Compensation Corporation to Lee M. on .
    
    
      
        Partially successful.
      
    
      Dear Lee M
  
 Please find attached a response to your follow-up request of 26 January
 2016. ACC considers this matter is now closed.
  
 Kind reg...
    
  
    
        ACC Complaint Process
    
    
    
  
  
      Request sent to Accident Compensation Corporation by Sarah on .
    
    
      
        Withdrawn by the requester.
      
    
      The Ombudsman has provided written communication that prior to an ACC Claimant raising a complaint about ACC with this government agency that a comp...
    
  
    
        Request for full list of ACC Code Descriptions that ACC apply as part of the Administrative Review and in turn instruct FairWay Resolution Limited of how review to be considered
    
    
    
  
  
      Request sent to Accident Compensation Corporation by David Lawson on .
    
    
      
        Successful.
      
    
      I respectfully request that ACC provide me under the Official Information Act the full list of ACC Code Descriptions that ACC apply as part of the A...
    
  
    
        Manner of making an ACC claim
    
    
    
  
  
      Response by Accident Compensation Corporation to Lee M. on .
    
    
      
        Long overdue.
      
    
       
 Dear Lee M
  
 Please find attached ACC’s response to your request of 6 January regarding
 the manner of making an ACC claim.
  
 Kind regards...
    
  
    
        ACC Official Complaints Investigation Unit, Policy and process to be followed during the OCI complaint process.
    
    
    
  
  
      Response by Accident Compensation Corporation to David Lawson on .
    
    
      
        Partially successful.
      
    
      Dear Mr Lawson
  
 Please find attached ACC’s response to your Official Information Act
 Request fyi-request-3658-a8226cac.
  
 Yours sincerely
  ...
    
  
    
        ACC Customer Resolutions
    
    
    
  
  
      Response by Accident Compensation Corporation to Bridget Morison on .
    
    
      
        Partially successful.
      
    
      Kia ora Bridget
 Please find attached our response to your official information request
 dated 04 September 2019. If you have any questions about the...
    
  
    
        ACC Tracking of Complaints and Determination of Numbers of Complaints
    
    
    
  
  
      Response by Accident Compensation Corporation to Anon on .
    
    
      
        Partially successful.
      
    
      Kia ora Anon
 Please find attached our response to your official information request
 dated 17 October 2023. If you have any questions about the respon...
    
  
    
      Kia ora Rodney
 Please find attached our response to your official information request
 dated 24 October 2019. If you have any questions about the res...
    
  
    
        ACC Privacy documents, including client consent for disclosure
    
    
    
  
  
      Response by Accident Compensation Corporation to AS Van Wey (Account suspended) on .
    
    
      
        Long overdue.
      
    
      Kia ora AS Van Wey
 Please find attached our response to your official information request
 dated 15 September 2023. If you have any questions about t...
    
  
    
        Free ACC Advocacy Services
    
    
    
  
  
      Request sent to Ministry of Business, Innovation & Employment by AS Van Wey (Account suspended) on .
    
    
      
        Awaiting classification.
      
    
      I am writing to you regarding the ACC and MBIE Briefing Paper: update on the response  to the Miriam Dean Review and next phase of work to improve d...
    
  
    
      Dear Lee M
 Please find attached ACC’s response to your request of 19 December.
  
 Kind regards
 Government Services
  
  
  
 Disclaimer:
 "...
    
  
    
        Accessing Alternative Dispute Resolution Services and related documents
    
    
    
  
  
      Request sent to Accident Compensation Corporation by Anon on .
    
    
      
        Awaiting classification.
      
    
      Your "Navigation Services" web page has section with the heading, "What other options are available?" This section states:
You're also able to use...
    
  
    
        Actions taken by ACC since 2022 Privacy Report
    
    
    
  
  
      Follow up sent to Accident Compensation Corporation by AS Van Wey (Account suspended) on .
    
    
      
        Successful.
      
    
      This is a follow up on my request, which I make pursuant to the Code and OIA.
In Independent review of access to and use of client information at...
    
  
    
        ACC's Clinical Advisory Panel
    
    
    
  
  
      Follow up sent to Accident Compensation Corporation by David Lawson on .
    
    
      
        Long overdue.
      
    
      Thank you for your communications of 7th and 16th December 2016 responding to my specific Official information request of 9 November 2016 which requ...
    
  
    
        The Privacy Commissioner - and the hiding of information by government bodies
    
    
    
  
  
      Response by Privacy Commissioner to DE Sheridan on .
    
    
      
        Successful.
      
    
      Dear DE Sheridan
  
 Thank you for your OIA request, which we received on 27 August 2014. I
 have duplicated your questions below, and have provided...
    
  
    
      Thank you for contacting the office of Hon Nikki Kaye. The Minister
 receives a high volume of correspondence and will respond to you as soon
 as possi...
    
  
