Printed from https://fyi.org.nz/similar/request/21977-do-acc-keep-a-digital-account-log-of-their-telecommunications on July 28, 2026 22:29

Requests similar to 'Do ACC keep a digital account log of their telecommunications'

How many clients have been impacted by files that have been identified and confirmed as missing from ACC records?
Response by Accident Compensation Corporation to Carole Young on .
Partially successful.
Kia ora Carole  Please find attached our response to your official information request dated 18 November 2022. If you have any questions about the r...
ACC Staff Accessing Claimants files Without Proper Authority or Reason and Process in which the ACC Investigate such Allegations and Time Frames
Response by Accident Compensation Corporation to Anthony Jordan on .
Successful.
Kia ora Anthony  Please find attached our response to your official information request dated 29 November 2022. If you have any questions about the...
Internal complaints reportung and processing structure
Response by Accident Compensation Corporation to Carole Young on .
Successful.
Kia ora Carole  Please find attached our response to your official information request dated 29 November 2022. If you have any questions about the r...
Various Policies
Response by Accident Compensation Corporation to Paul White on .
Successful.
Kia ora Paul White Please find attached our response to your official information request dated 02 July 2020. If you have any questions about the re...
Suicide rates of claimants
Response by Accident Compensation Corporation to A. Skeptical on .
Information not held.
Kia ora   Please find attached our response to your official information request dated 19 August 2025. If you have any questions about the respons...
Actions taken by ACC since 2022 Privacy Report
Response by Accident Compensation Corporation to AS Van Wey (Account suspended) on .
Successful.
Kia ora Please find attached our response to your official information request dated 09 October 2023. If you have any questions about the response y...
Request for information about the RCU
Response by Accident Compensation Corporation to David Lawson on .
Partially successful.
Kia ora David Please find attached our response to your official information request dated 05 March 2020. If you have any questions about the respon...
Internal Operations Code of Conduct and Procedures
Response by Accident Compensation Corporation to Anthony Jordan on .
Partially successful.
Kia ora Anthony  Please find attached our response to your official information request dated 04 March 2021. If you have any questions about the res...
Transference of ACC claimants to the Remote Claims Unit
Response by Accident Compensation Corporation to David Lawson on .
Awaiting classification.
Kia ora David   Please find attached our response to your official information request dated 14 October 2020. If you have any questions about the...
ACC principles in how a client's authority is used
Response by Accident Compensation Corporation to Lee M. on .
Long overdue.
Dear Lee M   Please find attached ACC’s response to your request of 19 December 2015 concerning client consent and authority.   Kind regards...
• www.acc.co.nz/newsroom/stories/privacy-review/
Response by Accident Compensation Corporation to Rodney Whitworth on .
Successful.
Kia ora Rodney    Thank you for your request below, asking for a copy of the independent review of access to and use of client information at ACC...
Procedures to Intervene/Prevent Suicidal and Self-Harm whilst in ACC contact
Response by Accident Compensation Corporation to Anthony Jordan on .
Successful.
Dear Anthony   Attached is ACC’s response (reference 0053780) to your request for official information dated 25 February 2019.   Yours sincere...
ACC Customer Resolutions
Response by Accident Compensation Corporation to Bridget Morison on .
Partially successful.
Kia ora Bridget Please find attached our response to your official information request dated 04 September 2019. If you have any questions about the...
The number of sensitive claims declined by ACC in 2019
Response by Accident Compensation Corporation to Lana McCarthy on .
Awaiting classification.
Kia ora Lana  Please find attached our response to your official information request dated 06 January 2020. If you have any questions about the resp...
What are the qualifications of those on the Sensitive Claims Unit team
Response by Accident Compensation Corporation to Lana McCarthy on .
Successful.
Kia ora Lana  Please find attached our response to your official information request dated 06 January 2020. If you have any questions about the resp...
Suicide Statistics - People Disabled
Response by Ministry of Health to Karl Bloxham on .
Partially successful.
Kia ora Karl   Please find attached our response to your official information request dated 24 April 2019. If you have any questions about the res...
Information Disclosure Policy
Response by Accident Compensation Corporation to Paul White on .
Successful.
Kia ora Paul Please find attached our response to your official information request dated 30 September 2020. If you have any questions about the res...
Deceased while receivng weekly compensation.
Response by Accident Compensation Corporation to Karl Bloxham on .
Partially successful.
Good afternoon Mr Bloxham   Please find attached ACC’s response to your request of 27 June 2017.   Regards   Government Engagement and Supp...
Request Polices, Manuals and Letters: Eligibility, Time Extensions, Treatment Injury, Claim lodgment by claimant
Response by Accident Compensation Corporation to Amy S Van Wey Lovatt (Account suspended) on .
Long overdue.
Kia ora Amy,  Please find attached our response to your official information request dated 14 September 2021. If you have any questions about the re...
Change in Sensitive Claims handling
Response by Accident Compensation Corporation to Amanda Murtagh on .
Partially successful.
Kia ora Amanda Please find attached our response to your official information request dated 05 August 2021. If you have any questions about the resp...
ICT - Email Services
Response by Accident Compensation Corporation to Rodney Whitworth on .
Partially successful.
Kia ora Rodney Please find attached our response to your official information request dated 09 June 2020. If you have any questions about the respon...
Medical Certificates (ACC18)
Response by Accident Compensation Corporation to Karl Bloxham on .
Awaiting classification.
Kia ora Karl   Please find attached our response to your official information request dated 30 May 2024. If you have any questions about the respo...
Transparency to Claimants: Communication between ACC and Providers and other health agencies
Response by Accident Compensation Corporation to Bridget Morison on .
Partially successful.
Kia ora Bridget Please find attached our response to your official information request dated 14 June 2023. If you have any questions about the respo...
Email Redirection
Response by Accident Compensation Corporation to Scott on .
Partially successful.
Kia ora Scott  Please find attached our response to your official information request dated 4 August 2023. If you have any questions about the respon...
Case Manager notification for a new claim when claimant is on an individual rehabilitation programme.
Response by Accident Compensation Corporation to David Lawson on .
Partially successful.
Dear Mr Lawson   Please find attached our response to your request of 25 February 2016.   Yours sincerely   Government Services Disclaime...