Details of Any Plans to Update / Change Bus Stop Announcements Esmonde Road
Adam Hart made this Official Information request to Auckland Transport
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From: Adam Hart
Dear Auckland Transport,
What are the plans, if any, to update the on board 'next stop' announcements on the No. 82 bus where it stops at the bottom of Esmonde Road?
Currently, the last stop heading city bound is announced as "Harbourside Church" in Maori and English.
Heading towards Takapuna it is only announced in English. Is there any particular reason for the announcement in Maori not being made?
Also, and more importantly, why is the announcement still "Harbourside Church" when there hasn't been a church at the location for several years?
The Amaia of Takapuna apartment complex has been open for about 12 months on that site.
I feel the outdated (by several years) announcements could easily cause confusion for those unfamiliar with the area and more likely to rely on announcements to not miss their stop.
Are there any plans to change or update announcements on the busses?
What are the options being considered for a new 'name' for that bus stop?
Yours faithfully,
Adam Hart
From: AT Official Information (AT)
Auckland Transport
Kia ora Adam,
Auckland Transport (AT) acknowledges receipt of your request for official
information dated 29 August 2025 for details on planned announcements on
bus route 82.
We hope to respond to your request as soon as possible, but no later
than 26 September 2025, which is 20 working days after the day your
request was received.
We may contact you if we require clarification, more time to respond, or
if your requested information is held by another agency.
Your case is being managed by Ashleigh, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1184942-L3D8V7.
Ngā mihi,
Juwairiyah | Customer Care Coordinator
Customer and Network Performance
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
[2]image
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From: AT Official Information (AT)
Auckland Transport
Kia ora Adam
I’ve attached the official information you asked for
On 29 August 2025 you asked for information regarding bus route 82.
I have attached a response from Phil Wratt.
Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.
You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.
If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.
Ngā mihi
Ashleigh
LGOIMA Business Partner
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz
Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.
References
Visible links
1. https://www.ombudsman.parliament.nz/
2. https://www.at.govt.nz/
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