Thank you for your email. Please note that we will respond to your enquiry
within 5 working days by return email or telephone if a phone number has
been provided and you have requested us to contact you by telephone.

Please note that due to increased demand as a result of the Canterbury
earthquake there may be a delay in responding to your email.

If your query is urgent, it is recommended that you phone the Contact
Centre during our business hours of 8 am and 5.30 pm, Monday to Friday:

Bond enquiries: 0800 737 666
Tenancy advice: 0800 83 62 62
Email: [1][Department of Building and Housing request email]

International callers:
Bond enquiries: +64 4 238 4693
Tenancy advice: [2]+64 4 238 4695
Email: [3][Department of Building and Housing request email]

All enquiries relating to building or licensing of building practitioners
should refer to the numbers below. Business hours are 8.30 am to 5 pm.
Monday to
Friday:

Building enquiries: 0800 242 243
From overseas: [4]+64 4 238 6362
Email: [5][Department of Building and Housing request email]

Licensing enquiries: 0800 60 60 50
From overseas: [6]+64 4 238 6312
Email: [7][email address]

All enquiries relating to the Weathertight Homes Resolution Service should
refer to the numbers below. Business hours are 8.30 am to 5 pm. Monday to
Friday:

Call 0800 116 926
From overseas: +64 4 237 1604
Hours of operation: 8.00 am - 5.30 pm NZT Monday - Friday
Fax: 0800 116 189
Email: [8]whrs.[Department of Building and Housing request email]

All enquiries relating to the Smarterhomes website, please contact:

Phone: 0800 83 62 62
Email: [9][email address]

For enquiries about Building and Housing Sector Policy, Business Support,
Communications, Human Resources and Organisation Capability, please
contact:

Department of Building and Housing
Level 6, 86 Customhouse Quay
PO Box 10-729, Wellington
Phone: [10]+64 4 494 0260
Fax: [11]+64 4 494 0290
Email: [12][Department of Building and Housing request email]

[Please do not reply to this email. Thank you.]

References

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1. mailto:[Department of Building and Housing request email]
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3. mailto:[Department of Building and Housing request email]
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5. mailto:[Department of Building and Housing request email]
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12. mailto:[Department of Building and Housing request email]

Dear Mr Grainger

Thank you for your Official Information Act request received on 1 March
2012 (OIA 2247).

Please find attached a copy of the response from Maria Robertson, Deputy
Chief Executive, Service Delivery.

 

Yours sincerely

 

Jordan Tapusoa
Advisor Operational Policy

Department of Building and Housing
Te Tari Kaupapa Whare
DDI: (04) 817 4815

Fax: (04) 494 0290
Level 6, 86 Customhouse Quay
Wellington 6143
PO Box 10729, Wellington 6143, New Zealand
Web: [1]http://www.dbh.govt.nz

 

 

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References

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