Thank you for your email. Please note that we will respond to your enquiry
within 3 working days by return email or telephone if a phone number has
been provided and you have requested us to contact you by telephone, with
the exception of enquiries relating to technical category 3 classification
of properties in Christchurch. Any enquiries relating to technical
category 3 classification will be responded to in writing within 20
working days.

If your query is urgent, it is recommended that you phone the Contact
Centre during our business hours of 8 am and 5.30 pm, Monday to Friday:

Bond enquiries: 0800 737 666
Tenancy advice: 0800 83 62 62
Email: [1][Department of Building and Housing request email]

International callers:
Bond enquiries: +64 4 238 4693
Tenancy advice: +64 4 238 4695
Email: [2][Department of Building and Housing request email]

All enquiries relating to building or licensing of building practitioners
should refer to the numbers below. Business hours are 8.30 am to 5 pm.
Monday to
Friday:

Building enquiries: 0800 242 243
From overseas: +64 4 238 6362
Email: [3][Department of Building and Housing request email]

Licensing enquiries: 0800 60 60 50
From overseas: +64 4 238 6312
Email: [4][email address] or [5][Department of Building and Housing request email]

All enquiries relating to the Weathertight Homes Resolution Service should
refer to the numbers below. Business hours are 8.30 am to 5 pm. Monday to
Friday:

Call 0800 116 926
From overseas: +64 4 237 1604
Hours of operation: 8.00 am - 5.30 pm NZT Monday - Friday
Fax: 0800 116 189
Email: [6]whrs.[Department of Building and Housing request email]

All enquiries relating to the Smarterhomes website, please contact:

Phone: 0800 83 62 62
Email: [7][email address]

For enquiries about Building and Housing Sector Policy, Business Support,
Communications, Human Resources and Organisation Capability, please
contact:

Department of Building and Housing
Level 6, 86 Customhouse Quay
PO Box 10-729, Wellington
Phone: +64 4 494 0260
Fax: +64 4 494 0290
Email: [8][Department of Building and Housing request email]

[Please do not reply to this email. Thank you.]

References

Visible links
1. mailto:[Department of Building and Housing request email]
2. mailto:[Department of Building and Housing request email]
3. mailto:[Department of Building and Housing request email]
4. mailto:[email address]
5. mailto:[Department of Building and Housing request email]
6. mailto:whrs.[Department of Building and Housing request email]
7. mailto:[email address]
8. mailto:[Department of Building and Housing request email]

Dear Thomas,

Please find attached your acknowledgement, regarding your information request.

Kind Regards,

Kara Bradley I Advisor Ministerials I Governance & Strategy Branch I Organisation & Strategy Support I Ministry of Business, Innovation & Employment I PO Box 1473 Wellington 6140 I DDI 04 901 8544

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See attached (shorter response).

See attached (longer response).