Ref: 1819-1455

Dear Jake,
 
On behalf of the Ministry of Business, Innovation and Employment I acknowledge your email of 24th March 2019 requesting under the Official Information Act 1982 (the Act), the following:

"I am making this request under the Official Information Act, and would like to request records and recollections of any meetings between executives, employees or contractors of the GCCRS with any employees of or contractors to IAG (NZ), Vero, AA, MAS, SR, EQC, FMG or the Insurance Council since 01 July 2018 til now. ( 03 April 2019)"
 
Your request is being processed in accordance with the Act and a response will be sent to you in due course. If you have any enquiries regarding your request feel free to contact us via email [MBIE request email] or using the contact details below.

 
Yours sincerely,

Alan Witcombe
MANAGER, MINISTERIAL SERVICES

Corporate, Governance and Information
Ministry of Business, Innovation and Employment
Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

-----Original Message-----
From: Jake Preston [mailto:[FOI #9997 email]]
Sent: Wednesday, 3 April 2019 3:58 p.m.
To: *OIA
Subject: Official Information request - GCCRS Meetings with Insurance Companies or the Insurance Council

Dear Ministry of Business, Innovation & Employment,
I am making this request under the Official Information Act, and would like to request records and recollections of any meetings between executives, employees or contractors of the GCCRS with any employees of or contractors to IAG (NZ), Vero, AA, MAS, SR, EQC, FMG or the Insurance Council since 01 July 2018 til now. ( 03 April 2019)

Yours faithfully,

Jake Preston

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Good morning

 

I am writing in regards to your Official Information Act request made on 3
April 2019 for:

 

“records and recollections of any meetings between executives, employees
or contractors of the GCCRS with any employees of or contractors to IAG
(NZ), Vero, AA, MAS, SR, EQC, FMG or the Insurance Council since 01 July
2018 til now. ( 03 April 2019)”

 

There are a substantial number of documents within the scope of your
request. To ensure that the Ministry is able to respond, we ask that you
please refine your request.

 

Darren Wright, Director, Greater Christchurch Claims Resolution Services
is able to meet with you to assist in refining your request, in order to
find the information you are seeking. Please contact Darren Wright at
[1][email address] or 0508 624 327 to arrange a suitable time.

 

Kind regards

 

Ministerial Services

Engagement, Communications and Ministerial Services

Email: [2][email address]

 

Ministry of Business, Innovation & Employment

15 Stout Street, Wellington, PO Box 1473, Wellington 6140

[3]www.mbie.govt.nz

[4]cid:image001.png@01D2A86C.030B1D00

 

[5]www.govt.nz - your guide to finding and using New Zealand government
services

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Good afternoon

 

Thank you for your email of 9 April 2019, stating that you are unable to
refine your Official Information Act 1982 (the Act) request for “records
and recollections of any meetings between executives, employees or
contractors of the GCCRS with any employees of or contractors to IAG (NZ),
Vero, AA, MAS, SR, EQC, FMG or the Insurance Council since 01 July 2018
til now ( 03 April 2019)”.

 

The GCCRS currently has 20 staff who would be in contact with insurance
companies almost daily in relation to one of the 898 cases that have been
registered to GCCRS. For every claim, GCCRS is in contact with the
insurance company. There will often be multiple contacts between the GCCRS
and the insurance company for each case. Each of those contacts is within
the scope of your request.

 

The request requires a significant amount of research to interview staff,
record their recollections for each file, and to search for any other
documents that record meetings with the insurance companies.

 

While we cannot make an assessment without interviewing all the relevant
GCCRS staff, it is likely that many of these conversations about the
homeowners insurance claim will concern information that the homeowner or
insurer has supplied with an expectation of confidence. Even if this
information could be collated easily, it may ultimately be withheld under
section 9(2)(ba)(i) of the Act and section 9(2)(a) of the Act. 

 

As offered to you previously, Darren Wright, GCCRS Director, is available
to meet with you to assist in refining your request in order to more
easily find the information you are seeking.  If the request remains as
broad as it presently is, we will decline the request on the grounds of
substantial collation and research (section 18(h) of the Act).

 

Please contact Darren Wright at [email address] or 0508 624
327 to arrange a suitable time.

 

Kind regards

 

Ministerial Services

Engagement, Communications and Ministerial Services

Email: [email address]

 

Ministry of Business, Innovation & Employment

15 Stout Street, Wellington, PO Box 1473, Wellington 6140

www.mbie.govt.nz

 

 

 

 

-----Original Message-----
From: Jake Preston [mailto:[FYI request #9997 email]]
Sent: Tuesday, 9 April 2019 11:07 a.m.
To: CLM Ministerial Services
Subject: Re: DOIA 1819-1455 - Your Official Information Act Request
[IN-CONFIDENCE:RELEASE EXTERNAL]

 

Dear CLM Ministerial Services,

 

I am unable to refine the request. This is the information I am seeking.
If you would prefer you can refuse the request, and I can make another
complaint to the ombudsman, and then make individual requests for each
insurance company for each and every month that I am seeking the
information for. That will result in multiple requests and additional work
over and above what I have asked for in this single request.

 

I look forward to your reply.

 

Yours sincerely,

 

Jake Preston

 

-----Original Message-----

 

Good morning

 

 

 

I am writing in regards to your Official Information Act request made on 3

April 2019 for:

 

 

 

“records and recollections of any meetings between executives, employees

or contractors of the GCCRS with any employees of or contractors to IAG

(NZ), Vero, AA, MAS, SR, EQC, FMG or the Insurance Council since 01 July

2018 til now. ( 03 April 2019)”

 

 

 

There are a substantial number of documents within the scope of your

request. To ensure that the Ministry is able to respond, we ask that you

please refine your request.

 

 

 

Darren Wright, Director, Greater Christchurch Claims Resolution Services

is able to meet with you to assist in refining your request, in order to

find the information you are seeking. Please contact Darren Wright at

[1][email address] or 0508 624 327 to arrange a suitable time.

 

 

 

Kind regards

 

 

 

Ministerial Services

 

Engagement, Communications and Ministerial Services

 

Email: [2][email address]

 

 

 

Ministry of Business, Innovation & Employment

 

15 Stout Street, Wellington, PO Box 1473, Wellington 6140

 

[3]www.mbie.govt.nz

 

[4]cid:image001.png@01D2A86C.030B1D00

 

 

 

[5]www.govt.nz - your guide to finding and using New Zealand government

services

References

 

Visible links

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2. mailto:[email address]

3. http://www.mbie.govt.nz/

5. http://www.govt.nz/

 

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Please use this email address for all replies to this request:

[FYI request #9997 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

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Reference: DOIA 1819-1455

 

Good afternoon

 

Please find attached a response to your Official Information Act request.

 

Kind regards

 

Ministerial Services

Engagement, Communications and Ministerial Services

Email: [1][email address]

 

Ministry of Business, Innovation & Employment

15 Stout Street, Wellington, PO Box 1473, Wellington 6140

[2]www.mbie.govt.nz

[3]cid:image001.png@01D2A86C.030B1D00

[4]www.govt.nz - your guide to finding and using New Zealand government
services

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Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.

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