Dear customer,

 

Thank you for contacting Housing New Zealand.

 

We have received your email and it will be allocated to the appropriate
team to arrange a response.

 

We will aim to get back to you within 2 working days, but this may vary
depending on the volume of emails received and the nature and complexity
of your email.

 

If you are looking for information on the number of Housing New Zealand
properties, we have information about these available on our website here:
[1]http://www.hnzc.co.nz/about-us/housing-s...

 

If you want to find out about our products available to first home buyers,
please see our website here:
[2]http://www.hnzc.co.nz/ways-we-can-help-y...

 

If you are wanting to apply to live in a Housing New Zealand home or other
type of social housing, please contact the Ministry of Social Development
on 0800 559 009.

You can call our Customer Services Centre on 0800 801 601 from 8am-6pm
Monday to Friday and 24/7 for urgent queries. All calls are free of
charge.

 

Alternatively, you could fax us on 0800 201 202 or write to us at:

 

                       Housing New Zealand  

                       PO Box 50720

                       Porirua 5240

 

Thank you for contacting us.

 

Kind regards,

 

Customer Service Team

Housing New Zealand 

 

Freephone: 0800 801 601 | Housing New Zealand, PO Box 50720, Porirua 5240
| [3]www.hnzc.co.nz | [4]www.newzealand.govt.nz

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3. http://www.hnzc.co.nz/
4. http://www.newzealand.govt.nz/

Official Information request - Maintenance of Housing New Zealand homes
Dear Housing New Zealand Corporation,

Of the 19,080 maintenance complaints received this financial year, how
many were from homes made before 1960?

Yours faithfully,

Grace Stanton

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #8872 email]

Is [HNZC request email] the wrong address for Official Information
requests to Housing New Zealand Corporation? If so, please contact us
using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

[1]Open Call

References

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1. Open Call
http://servicedesk/Core.aspx?MMA&MMA...

Hi

 

Thank you for your email

 

We have forwarded your request to the appropriate team to arrange a
response.

 

 

 

Regards

Customer Services Team

 

The information in this message is intended only for the person to whom
it is addressed and may contain personal information. Any use of the
information by persons other than intended recipient is prohibited. If
you received this in error, please contact the sender and delete the
message.

At: 15/10/2018 7:09:22 AM

Call Number: 271869
Customer: Grace Stanton
Customer Email: [FOI #8872 email]
Telephone:
Description: Official Information request - Maintenance of Housing New
Zealand homes

Dear Housing New Zealand Corporation,

Of the 19,080 maintenance complaints received this financial year, how
many were from homes made before 1960?

Yours faithfully,

Grace Stanton

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #8872 email]

Is [HNZC request email] the wrong address for Official Information
requests to Housing New Zealand Corporation? If so, please contact us
using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

Dear Ms Stanton

This letter acknowledges receipt of your information request dated 15
October 2018 asking for the following:

‘Of the 19,080 maintenance complaints received this financial year, how
many were from homes made before 1960?’

Your request is being processed under the Official Information Act (the
Act).  We will endeavour to respond to your request as soon as possible
and in any event no later than 13 November 2018, being 20 working days
after the day your request was received by Housing New Zealand, in
accordance with section 15(1) of the Act.  If we are unable to respond to
your request by then, we will notify you of an extension of that
timeframe. We may also contact you if further clarification or refinement
of your request is required to enable a decision to be made.

 

The Government Relations Team is handling your request. If you have any
queries this team can be reached by sending an email to
[1][HNZC request email]  If any additional factors come to light which
are relevant to your request, please do not hesitate to contact us so that
these can be taken into account.

 

Yours sincerely

 

 
Freephone: 0800 801 601 | Mainline: (04) 439 3000 | Housing New Zealand  
Corporation
Te Kaporeihana â Whare o Aotearoa | PO Box 2628 Wellington 6140 | New
Zealand Government
Housing New Zealand’s vision is to be the social housing provider of
choice.

 

 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

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1. mailto:[HNZC request email]

Dear Grace

 

On behalf of Housing New Zealand, please find attached its response to
your information request dated 15 October 2018.

 

Please do not respond to this email address as incoming emails are not
monitored. You may either contact Housing New Zealand through
[1]http://www.hnzc.co.nz/contact-us or email Housing New Zealand at
[2][HNZC request email].

 

 

 

Freephone: 0800 801 601 | Mainline: (04) 439 3000 | Housing New Zealand
Corporation
Te Kaporeihana â Whare o Aotearoa | PO Box 2628 Wellington 6140 | New
Zealand Government

Housing New Zealand’s vision is to be the social housing provider of
choice.

 

 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

Visible links
1. http://www.hnzc.co.nz/contact-us
2. mailto:[HNZC request email]