Tenants installing CCTV Camera’s to protect themselves and there property.

Paul Turner made this Official Information request to Housing New Zealand Corporation

The request was successful.

From: Paul Turner

Dear Housing New Zealand Corporation,

What is hnzc policy on tenants installing CCTV Camera’s to protect themselves and there property.

And how does hnzc deal with complaints from neighbours with privacy concerns.

Yours faithfully,

Paul Turner

Link to this

From: HNZC Enquiries
Housing New Zealand Corporation

Dear customer,

 

Thank you for contacting Housing New Zealand.

 

We have received your email and it will be allocated to the appropriate
team to arrange a response.

 

We will aim to get back to you within 2 working days, but this may vary
depending on the volume of emails received and the nature and complexity
of your email.

 

If you are looking for information on the number of Housing New Zealand
properties, we have information about these available on our website here:
[1]http://www.hnzc.co.nz/about-us/housing-s...

 

If you want to find out about our products available to first home buyers,
please see our website here:
[2]http://www.hnzc.co.nz/ways-we-can-help-y...

 

If you are wanting to apply to live in a Housing New Zealand home or other
type of social housing, please contact the Ministry of Social Development
on 0800 559 009.

You can call our Customer Services Centre on 0800 801 601 from 8am-6pm
Monday to Friday and 24/7 for urgent queries. All calls are free of
charge.

 

Alternatively, you could fax us on 0800 201 202 or write to us at:

 

                       Housing New Zealand  

                       PO Box 50720

                       Porirua 5240

 

Thank you for contacting us.

 

Kind regards,

 

Customer Service Team

Housing New Zealand 

 

Freephone: 0800 801 601 | Housing New Zealand, PO Box 50720, Porirua 5240
| [3]www.hnzc.co.nz | [4]www.newzealand.govt.nz

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

Visible links
1. http://www.hnzc.co.nz/about-us/housing-s...
2. http://www.hnzc.co.nz/ways-we-can-help-y...
3. http://www.hnzc.co.nz/
4. http://www.newzealand.govt.nz/

Link to this

Housing New Zealand Corporation

Official Information request - Tenants installing CCTV Camera’s to
protect themselves and there property.
Dear Housing New Zealand Corporation,

What is hnzc policy on tenants installing CCTV Camera’s to protect
themselves and there property.

And how does hnzc deal with complaints from neighbours with privacy
concerns.

Yours faithfully,

Paul Turner

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #8733 email]

Is [HNZC request email] the wrong address for Official Information
requests to Housing New Zealand Corporation? If so, please contact us
using this form:
https://fyi.org.nz/change_request/new?bo...

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If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

[1]Open Call

References

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1. Open Call
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Link to this

Housing New Zealand Corporation


Attachment 537471UsersDcX.jpg
2K Download


Hi Paul

Thank you for your email. 
Can you please let me know the address of the HNZC property?  That way I
will be able to make sure the most appropriate person contacts you about
your concerns.

 

Regards

Customer Services Team

 

The information in this message is intended only for the person to whom
it is addressed and may contain personal information. Any use of the
information by persons other than intended recipient is prohibited. If
you received this in error, please contact the sender and delete the
message.

At: 21/09/2018 11:49:04 AM

Call Number: 266612
Customer: Paul Turner
Customer Email: [FOI #8733 email]
Telephone:
Description: Official Information request - Tenants installing CCTV
Camera’s to protect themselves and there property.

Dear Housing New Zealand Corporation,

What is hnzc policy on tenants installing CCTV Camera’s to protect
themselves and there property.

And how does hnzc deal with complaints from neighbours with privacy
concerns.

Yours faithfully,

Paul Turner

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #8733 email]

Is [HNZC request email] the wrong address for Official Information
requests to Housing New Zealand Corporation? If so, please contact us
using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

Link to this

From: Paul Turner

Dear Housing New Zealand Corporation,

I refuse your request on the basis 9 2A of the offical Information act as a matter general priciple when operatiing under the Offical Information Act. It would be unlawful of me to disclosed to you the private business of individuals without their consent.

Your request is most inappropriate from my prospective on so many levels.
In my view you are offisicating.

These are a few my thoughts about your responce to date.

1. You ask, so you can identify and direct a housing manager to a tenant. And attempt to bully or intimidate to take down the camera. Without proper process. To avoid polictical or public criticism.

2. You are offisicating to avoid stating the policy and procedures to public. To avoid polictical or public criticism.

3. You are offisicating because you have a policy or procedure in place. But want to avoid polictical or public criticism.

4. You are offisicating because you don't have a policy or procedure in place.

5. You are offisicating because HNZC are conducting campaigns with tenants to stamp out tenent decenters or HNZC is otherwise behaving unlawfully based on personal view junior or senior staff.

6. You are offisicating because you are catering to combative individuals (conducting personal vendetta's against neighbours) to avoid polictical or public criticism from thoses indiduals, even if you know it is wrong.

7. You are offisicating because you are risk adverse.

8. You are offisicating to aviod the existing policy or lack there of becoming part of the polictical review of the Tenancy Act.

Which of the above are true I wonder.

Reaffirming my OIA request

What is hnzc policy on tenants installing CCTV Camera’s to protect
themselves and there property?

And how does hnzc deal with complaints from neighbours with privacy concerns?

You now have 19 working days

Yours faithfully,

Paul Turner

Link to this

From: HNZC Enquiries
Housing New Zealand Corporation

Dear customer,

 

Thank you for contacting Housing New Zealand.

 

We have received your email and it will be allocated to the appropriate
team to arrange a response.

 

We will aim to get back to you within 2 working days, but this may vary
depending on the volume of emails received and the nature and complexity
of your email.

 

If you are looking for information on the number of Housing New Zealand
properties, we have information about these available on our website here:
[1]http://www.hnzc.co.nz/about-us/housing-s...

 

If you want to find out about our products available to first home buyers,
please see our website here:
[2]http://www.hnzc.co.nz/ways-we-can-help-y...

 

If you are wanting to apply to live in a Housing New Zealand home or other
type of social housing, please contact the Ministry of Social Development
on 0800 559 009.

You can call our Customer Services Centre on 0800 801 601 from 8am-6pm
Monday to Friday and 24/7 for urgent queries. All calls are free of
charge.

 

Alternatively, you could fax us on 0800 201 202 or write to us at:

 

                       Housing New Zealand  

                       PO Box 50720

                       Porirua 5240

 

Thank you for contacting us.

 

Kind regards,

 

Customer Service Team

Housing New Zealand 

 

Freephone: 0800 801 601 | Housing New Zealand, PO Box 50720, Porirua 5240
| [3]www.hnzc.co.nz | [4]www.newzealand.govt.nz

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

Visible links
1. http://www.hnzc.co.nz/about-us/housing-s...
2. http://www.hnzc.co.nz/ways-we-can-help-y...
3. http://www.hnzc.co.nz/
4. http://www.newzealand.govt.nz/

Link to this

Housing New Zealand Corporation

Re: HNZC ENQUIRIES : 266612
Dear Housing New Zealand Corporation,

I refuse your request on the basis 9 2A of the offical Information act
as a matter general priciple when operatiing under the Offical
Information Act. It would be unlawful of me to disclosed to you the
private business of individuals without their consent.

Your request is most inappropriate from my prospective on so many
levels.
In my view you are offisicating.

These are a few my thoughts about your responce to date.

1. You ask, so you can identify and direct a housing manager to a
tenant. And attempt to bully or intimidate to take down the camera.
Without proper process. To avoid polictical or public criticism.

2. You are offisicating to avoid stating the policy and procedures to
public. To avoid polictical or public criticism.

3. You are offisicating because you have a policy or procedure in place.
But want to avoid polictical or public criticism.

4. You are offisicating because you don't have a policy or procedure in
place.

5. You are offisicating because HNZC are conducting campaigns with
tenants to stamp out tenent decenters or HNZC is otherwise behaving
unlawfully based on personal view junior or senior staff.

6. You are offisicating because you are catering to combative
individuals (conducting personal vendetta's against neighbours) to avoid
polictical or public criticism from thoses indiduals, even if you know
it is wrong.

7. You are offisicating because you are risk adverse.

8. You are offisicating to aviod the existing policy or lack there of
becoming part of the polictical review of the Tenancy Act.

Which of the above are true I wonder.

Reaffirming my OIA request

What is hnzc policy on tenants installing CCTV Camera’s to protect
themselves and there property?

And how does hnzc deal with complaints from neighbours with privacy
concerns?

You now have 19 working days

Yours faithfully,

Paul Turner

show quoted sections

Link to this

Housing New Zealand Corporation


Attachment 537471UsersDcX.jpg
2K Download


Hi Paul

Thank you for your email.

Could you please give us the area concerned so that we may be able to
send to the correct Tenancy Manager and Area Manager. If you are not
happy to do that, please contact the council who may be able to help
with your query.

Regards

Customer Services Team

 

The information in this message is intended only for the person to whom
it is addressed and may contain personal information. Any use of the
information by persons other than intended recipient is prohibited. If
you received this in error, please contact the sender and delete the
message.

At: 24/09/2018 6:38:31 AM

Call Number: 266851
Customer: Paul Turner
Customer Email: [FOI #8733 email]
Telephone:
Description: Re: HNZC ENQUIRIES : 266612

Dear Housing New Zealand Corporation,

I refuse your request on the basis 9 2A of the offical Information act
as a matter general priciple when operatiing under the Offical
Information Act. It would be unlawful of me to disclosed to you the
private business of individuals without their consent.

Your request is most inappropriate from my prospective on so many
levels.
In my view you are offisicating.

These are a few my thoughts about your responce to date.

1. You ask, so you can identify and direct a housing manager to a
tenant. And attempt to bully or intimidate to take down the camera.
Without proper process. To avoid polictical or public criticism.

2. You are offisicating to avoid stating the policy and procedures to
public. To avoid polictical or public criticism.

3. You are offisicating because you have a policy or procedure in place.
But want to avoid polictical or public criticism.

4. You are offisicating because you don't have a policy or procedure in
place.

5. You are offisicating because HNZC are conducting campaigns with
tenants to stamp out tenent decenters or HNZC is otherwise behaving
unlawfully based on personal view junior or senior staff.

6. You are offisicating because you are catering to combative
individuals (conducting personal vendetta's against neighbours) to avoid
polictical or public criticism from thoses indiduals, even if you know
it is wrong.

7. You are offisicating because you are risk adverse.

8. You are offisicating to aviod the existing policy or lack there of
becoming part of the polictical review of the Tenancy Act.

Which of the above are true I wonder.

Reaffirming my OIA request

What is hnzc policy on tenants installing CCTV Camera’s to protect
themselves and there property?

And how does hnzc deal with complaints from neighbours with privacy
concerns?

You now have 19 working days

Yours faithfully,

Paul Turner

show quoted sections

Link to this

From: Paul Turner

Dear Housing New Zealand Corporation,

Thank you for your response.
You are still officiating.

But I'm please to say we are making some progress.
Let me read between the lines.

1. HNZC has no nation policy in place for Tenants installing CCTV Camera’s to protect themselves and their property. Or procedure to deal with complaints from neighbours with privacy concerns.

And no national policy group you can direct this request too.

2. HNZ deals with the issue at the local level according to the whims of the area manager or tenancy managers and the whims of local council district plan under the resource management act. The legal grey area catch all.

And not the legal authority the Privacy Commission. Who have the legal authority and the power to investigate complaints of privacy via NZ Police?

Which of these are correct?
And why did you not say so in the first place?

An OIA request is not the means by which you conduct a fishing trip. And such a fishing trip maybe of subject of a complaint to the Ombudsman.

But I will help you by suggesting say the South Island, Canterbury. The area manager?

Reaffirming my OIA request

What is hnzc policy on tenants installing CCTV Camera’s to protect
themselves and their property?

And how does hnzc deal with complaints from neighbours with privacy
concerns?

You now have 18 working days

Either respond or refuse.

Yours faithfully,
Paul Turner

Link to this

From: HNZC Enquiries
Housing New Zealand Corporation

Dear customer,

 

Thank you for contacting Housing New Zealand.

 

We have received your email and it will be allocated to the appropriate
team to arrange a response.

 

We will aim to get back to you within 2 working days, but this may vary
depending on the volume of emails received and the nature and complexity
of your email.

 

If you are looking for information on the number of Housing New Zealand
properties, we have information about these available on our website here:
[1]http://www.hnzc.co.nz/about-us/housing-s...

 

If you want to find out about our products available to first home buyers,
please see our website here:
[2]http://www.hnzc.co.nz/ways-we-can-help-y...

 

If you are wanting to apply to live in a Housing New Zealand home or other
type of social housing, please contact the Ministry of Social Development
on 0800 559 009.

You can call our Customer Services Centre on 0800 801 601 from 8am-6pm
Monday to Friday and 24/7 for urgent queries. All calls are free of
charge.

 

Alternatively, you could fax us on 0800 201 202 or write to us at:

 

                       Housing New Zealand  

                       PO Box 50720

                       Porirua 5240

 

Thank you for contacting us.

 

Kind regards,

 

Customer Service Team

Housing New Zealand 

 

Freephone: 0800 801 601 | Housing New Zealand, PO Box 50720, Porirua 5240
| [3]www.hnzc.co.nz | [4]www.newzealand.govt.nz

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

Visible links
1. http://www.hnzc.co.nz/about-us/housing-s...
2. http://www.hnzc.co.nz/ways-we-can-help-y...
3. http://www.hnzc.co.nz/
4. http://www.newzealand.govt.nz/

Link to this

Housing New Zealand Corporation

Re: HNZC ENQUIRIES : 266851
Dear Housing New Zealand Corporation,

Thank you for your response.
You are still officiating.

But I'm please to say we are making some progress.
Let me read between the lines.

1. HNZC has no nation policy in place for Tenants installing CCTV
Camera’s to protect themselves and their property. Or procedure to deal
with complaints from neighbours with privacy concerns.

And no national policy group you can direct this request too.

2. HNZ deals with the issue at the local level according to the whims of
the area manager or tenancy managers and the whims of local council
district plan under the resource management act. The legal grey area
catch all.

And not the legal authority the Privacy Commission. Who have the legal
authority and the power to investigate complaints of privacy via NZ
Police?

Which of these are correct?
And why did you not say so in the first place?

An OIA request is not the means by which you conduct a fishing trip. And
such a fishing trip maybe of subject of a complaint to the Ombudsman.

But I will help you by suggesting say the South Island, Canterbury. The
area manager?

Reaffirming my OIA request

What is hnzc policy on tenants installing CCTV Camera’s to protect
themselves and their property?

And how does hnzc deal with complaints from neighbours with privacy
concerns?

You now have 18 working days

Either respond or refuse.

Yours faithfully,
Paul Turner

show quoted sections

Link to this

Housing New Zealand Corporation


Attachment 537471UsersDcX.jpg
2K Download


Hi

 

Thank you for your email

 

We have forwarded your request to the appropriate team to arrange a
response.

 

 

 

Regards

Customer Services Team

 

The information in this message is intended only for the person to whom
it is addressed and may contain personal information. Any use of the
information by persons other than intended recipient is prohibited. If
you received this in error, please contact the sender and delete the
message.

At: 24/09/2018 2:19:48 PM

Call Number: 267031
Customer: Paul Turner
Customer Email: [FOI #8733 email]
Telephone:
Description: Re: HNZC ENQUIRIES : 266851

Dear Housing New Zealand Corporation,

Thank you for your response.
You are still officiating.

But I'm please to say we are making some progress.
Let me read between the lines.

1. HNZC has no nation policy in place for Tenants installing CCTV
Camera’s to protect themselves and their property. Or procedure to deal
with complaints from neighbours with privacy concerns.

And no national policy group you can direct this request too.

2. HNZ deals with the issue at the local level according to the whims of
the area manager or tenancy managers and the whims of local council
district plan under the resource management act. The legal grey area
catch all.

And not the legal authority the Privacy Commission. Who have the legal
authority and the power to investigate complaints of privacy via NZ
Police?

Which of these are correct?
And why did you not say so in the first place?

An OIA request is not the means by which you conduct a fishing trip. And
such a fishing trip maybe of subject of a complaint to the Ombudsman.

But I will help you by suggesting say the South Island, Canterbury. The
area manager?

Reaffirming my OIA request

What is hnzc policy on tenants installing CCTV Camera’s to protect
themselves and their property?

And how does hnzc deal with complaints from neighbours with privacy
concerns?

You now have 18 working days

Either respond or refuse.

Yours faithfully,
Paul Turner

show quoted sections

Link to this

From: Paul Turner

Dear Housing New Zealand Corporation,

No new information has been sort by me on this request.By law, the Housing New Zealand Corporation should normally have responded promptly and by October 19, 2018.

Do you seek a extension of time to answer my request. Please advise with a timely responce. Otherwise I will have to forward my request to Office of the Ombudsman for adjudication.

Yours faithfully,

Paul Turner

Link to this

From: HNZC Enquiries
Housing New Zealand Corporation

Dear customer,

 

Thank you for contacting Housing New Zealand.

 

We have received your email and it will be allocated to the appropriate
team to arrange a response.

 

We will aim to get back to you within 2 working days, but this may vary
depending on the volume of emails received and the nature and complexity
of your email.

 

If you are looking for information on the number of Housing New Zealand
properties, we have information about these available on our website here:
[1]http://www.hnzc.co.nz/about-us/housing-s...

 

If you want to find out about our products available to first home buyers,
please see our website here:
[2]http://www.hnzc.co.nz/ways-we-can-help-y...

 

If you are wanting to apply to live in a Housing New Zealand home or other
type of social housing, please contact the Ministry of Social Development
on 0800 559 009.

You can call our Customer Services Centre on 0800 801 601 from 8am-6pm
Monday to Friday and 24/7 for urgent queries. All calls are free of
charge.

 

Alternatively, you could fax us on 0800 201 202 or write to us at:

 

                       Housing New Zealand  

                       PO Box 50720

                       Porirua 5240

 

Thank you for contacting us.

 

Kind regards,

 

Customer Service Team

Housing New Zealand 

 

Freephone: 0800 801 601 | Housing New Zealand, PO Box 50720, Porirua 5240
| [3]www.hnzc.co.nz | [4]www.newzealand.govt.nz

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

Visible links
1. http://www.hnzc.co.nz/about-us/housing-s...
2. http://www.hnzc.co.nz/ways-we-can-help-y...
3. http://www.hnzc.co.nz/
4. http://www.newzealand.govt.nz/

Link to this

Housing New Zealand Corporation

Re: HNZC ENQUIRIES : 267031
Dear Housing New Zealand Corporation,

No new information has been sort by me on this request.By law, the
Housing New Zealand Corporation should normally have responded promptly
and by October 19, 2018.

Do you seek a extension of time to answer my request. Please advise with
a timely responce. Otherwise I will have to forward my request to Office
of the Ombudsman for adjudication.

Yours faithfully,

Paul Turner

show quoted sections

Link to this

From: HNZC Correspondence
Housing New Zealand Corporation


Attachment image001.jpg
2K Download


Dear Mr Turner

 

Thankyou for your email of 22 October 2018 advising that you have not
received a response to your OIA request lodged 21 September 2018 via this
website. Our apologies, unfortunately your request was sent to the wrong
team due to an administrative error. We will make every effort to respond
to you as quickly as we can.

 

Kind regards

 

[1]cid:image001.jpg@01D20366.5EA6E870

[2]cid:image001.jpg@01D20366.5EA6E870  
 
Cindy McDonald  
Senior Advisor   DDI: 04 439 3993 Extn: 43993
  E-mail: [3][email address]
Government Relations    
Freephone: 0800 801 601 | Mainline: (04) 439 3000 | Housing New
Zealand Corporation  
Te Kaporeihana ā Whare o Aotearoa | PO Box 2628 Wellington 6140 |
New Zealand Government
Building lives and communities by housing New Zealanders. 

He pukenga wai, he nōhanga tāngata; he nōhanga tāngata, he putanga kōrero

 

 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

Visible links
3. mailto:[email address]

Link to this

From: HNZC Correspondence
Housing New Zealand Corporation


Attachment image001.jpg
2K Download

Attachment OIA response.pdf
54K Download View as HTML


Dear Mr Turner

 

Please find attached response from Housing New Zealand to your OIA
request.

 

Please do not respond to this email address as incoming emails are not
monitored.

 

You may either contact Housing New Zealand through
[1]http://www.hnzc.co.nz/contact-us or email Housing New Zealand at
[2][HNZC request email]

 

Kind regards

 

 

[3]cid:image001.jpg@01D20366.5EA6E870  

 

 

 

 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

Visible links
1. http://www.hnzc.co.nz/contact-us
2. mailto:[HNZC request email]

Link to this

Things to do with this request

Anyone:
Housing New Zealand Corporation only: