Breast screening and prostheses
Jem Traylen made this Official Information request to Capital and Coast District Health Board
The request was successful.
From: Jem Traylen
Tena koe e te Rangatira
Dear Capital and Coast District Health Board,
What screening and prosthesic support do you provide?
Do you have to have been assigned a female gender at birth to have full access to these services?
Nga mihi
Yours faithfully,
Jem Traylen
From: Jannel Fisher [CCDHB]
Capital and Coast District Health Board
Thank you for your request for official information, received by Capital & Coast District Health Board on 19 February 2018.
Your request has been received and logged. As required under the Official Information Act 1982, we will respond to your request within 20 working days. You should receive a response on or before 19 March 2018.
If a large amount of information has been requested or if the district health board needs to consult in order to make a decision, we may need to extend this date (this is provided for in section 15A of the Act). We will advise you if such an extension is necessary.
Capital & Coast District Health Board provides the first five hours of staff time to prepare a response free-of-charge. If your OIA is expected to take longer, we will inform you of the charges, and give you the opportunity to change or refine the request to reduce or remove the need to charge.
Our reference number for your request is: 2018/028
Jannel Fisher
Communications Manager | Communications Unit | Capital & Coast District Health Board
M: 027 589 8884 | T: 04 806 2276 | [email address] | www.ccdhb.org.nz
For media queries outside normal business hours please call our after hours media line: 04 806 2790
-----Original Message-----
From: Jem Traylen [mailto:[FOI #7293 email]]
Sent: Saturday, 17 February 2018 2:52 p.m.
To: OIA [CCDHB] <[email address]>
Subject: Official Information request - Breast screening and prostheses
Tena koe e te Rangatira
Dear Capital and Coast District Health Board,
What screening and prosthesic support do you provide?
Do you have to have been assigned a female gender at birth to have full access to these services?
Nga mihi
Yours faithfully,
Jem Traylen
-------------------------------------------------------------------
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From: Jannel Fisher [CCDHB]
Capital and Coast District Health Board
Hi Jem,
The staff looking after your OIA request have asked for clarification around the information you are requesting.
Could you please provide more detailed questions - for example what screening services are you referring to?
Your request has been placed on hold while we await your clarification.
Regards,
Jannel
-----Original Message-----
From: Jannel Fisher [CCDHB]
Sent: Monday, 19 February 2018 8:46 a.m.
To: 'Jem Traylen' <[FOI #7293 email]>
Subject: RE: Official Information request - Breast screening and prostheses
Thank you for your request for official information, received by Capital & Coast District Health Board on 19 February 2018.
Your request has been received and logged. As required under the Official Information Act 1982, we will respond to your request within 20 working days. You should receive a response on or before 19 March 2018.
If a large amount of information has been requested or if the district health board needs to consult in order to make a decision, we may need to extend this date (this is provided for in section 15A of the Act). We will advise you if such an extension is necessary.
Capital & Coast District Health Board provides the first five hours of staff time to prepare a response free-of-charge. If your OIA is expected to take longer, we will inform you of the charges, and give you the opportunity to change or refine the request to reduce or remove the need to charge.
Our reference number for your request is: 2018/028
Jannel Fisher
Communications Manager | Communications Unit | Capital & Coast District Health Board
M: 027 589 8884 | T: 04 806 2276 | [email address] | www.ccdhb.org.nz
For media queries outside normal business hours please call our after hours media line: 04 806 2790
-----Original Message-----
From: Jem Traylen [mailto:[FOI #7293 email]]
Sent: Saturday, 17 February 2018 2:52 p.m.
To: OIA [CCDHB] <[email address]>
Subject: Official Information request - Breast screening and prostheses
Tena koe e te Rangatira
Dear Capital and Coast District Health Board,
What screening and prosthesic support do you provide?
Do you have to have been assigned a female gender at birth to have full access to these services?
Nga mihi
Yours faithfully,
Jem Traylen
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[FOI #7293 email]
Is [CCDHB request email] the wrong address for Official Information requests to Capital and Coast District Health Board? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
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-------------------------------------------------------------------
hide quoted sections
From: Jem Traylen
Tena koe Jannel Fisher [CCDHB],
Thank you for your follow up.
An example would be breast screening for a disorder such as cancer
Nga mihi
Jem Traylen
From: Jannel Fisher [CCDHB]
Capital and Coast District Health Board
Hi Jem,
Thanks for your prompt reply, however this doesn't clarify the request.
We need you to provide a list of the services you are referring to as your request is currently too broad.
Regards,
Jannel
-----Original Message-----
From: Jem Traylen [mailto:[FYI request #7293 email]]
Sent: Wednesday, 21 February 2018 11:32 a.m.
To: Jannel Fisher [CCDHB] <[email address]>
Subject: RE: Official Information request - Breast screening and prostheses
Tena koe Jannel Fisher [CCDHB],
Thank you for your follow up.
An example would be breast screening for a disorder such as cancer
Nga mihi
Jem Traylen
-----Original Message-----
Hi Jem,
The staff looking after your OIA request have asked for clarification around the information you are requesting.
Could you please provide more detailed questions - for example what screening services are you referring to?
Your request has been placed on hold while we await your clarification.
Regards,
Jannel
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #7293 email]
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
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hide quoted sections
From: Jem Traylen
Tena koe Jannel Fisher [CCDHB],
Let me put it this way - are there any screening services for breast health that are relevant to whakawahine / transwomen that transgender people do not have full access to?
Nga mihi
Jem Traylen
From: Jannel Fisher [CCDHB]
Capital and Coast District Health Board
Thank you for the clarification Jem.
I will pass this onto the staff who are looking after your OIA request.
Regards,
Jannel
-----Original Message-----
From: Jem Traylen [mailto:[FYI request #7293 email]]
Sent: Wednesday, 21 February 2018 12:46 p.m.
To: Jannel Fisher [CCDHB] <[email address]>
Subject: RE: Official Information request - Breast screening and prostheses
Tena koe Jannel Fisher [CCDHB],
Let me put it this way - are there any screening services for breast health that are relevant to whakawahine / transwomen that transgender people do not have full access to?
Nga mihi
Jem Traylen
-----Original Message-----
Hi Jem,
Thanks for your prompt reply, however this doesn't clarify the request.
We need you to provide a list of the services you are referring to as your request is currently too broad.
Regards,
Jannel
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #7293 email]
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.
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hide quoted sections
From: Jem Traylen
Tena koe/Dear Jannel Fisher [CCDHB],
Thank you for your reply to my question on breast screening - however I also asked about breast prosthetics and you haven't given any information about this.
Nga mihi,
Jem Traylen
From: Jannel Fisher [CCDHB]
Capital and Coast District Health Board
Hi Jem,
The clarification you provided for your request was -
“Are there any screening services for breast health that are relevant to whakawahine / transwomen that transgender people do not have full access to?”
There was no mention of breast prosthetics in your clarification.
If you have subsequent questions, you are welcome to put in another request. Please make sure your questions are specific.
Regards
Jannel
Sent from my iPhone
> On 8/03/2018, at 5:26 PM, Jem Traylen <[FOI #7293 email]> wrote:
>
> Tena koe/Dear Jannel Fisher [CCDHB],
>
> Thank you for your reply to my question on breast screening - however I also asked about breast prosthetics and you haven't given any information about this.
>
> Nga mihi,
>
> Jem Traylen
>
> -----Original Message-----
>
> Thank you for the clarification Jem.
>
> I will pass this onto the staff who are looking after your OIA request.
>
> Regards,
> Jannel
>
> -------------------------------------------------------------------
> Please use this email address for all replies to this request:
> [FOI #7293 email]
>
> Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
> https://fyi.org.nz/help/officers
>
> If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.
>
> -------------------------------------------------------------------
>
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hide quoted sections
From: Jem Traylen
Dear Jannel Fisher [CCDHB],
I am not at all satisfied with the handling of my request and intend making a complaint to the Ombudsman.
It was very clear that I was seeking information about prosthetics. I understood your clarification question to only relate to the screening aspect of my question and answered accordingly.
I can accept that there has been a mistake on your part but asking me to file a new request is NOT an acceptable remedy.
Indeed the whole tone of all of your correspondence makes me feel that you have no respect for me as a member of the public or for the OIA Act itself - a cornerstone of our democracy.
Yours faithfully,
Jem Traylen
From: Jannel Fisher [CCDHB]
Capital and Coast District Health Board
Hi Jem,
I’m sorry that’s how you feel. We have tried to understand what
information you were requesting by seeking clarification from you.
There is useful information on the SSC website about how to make requests
which may help with future ones
- [1]http://www.ssc.govt.nz/official-informat...
Regards,
Jannel Fisher
Communications Manager
Capital & Coast District Health Board
027 589 8884
Sent from my iPhone
On 9/03/2018, at 11:32 AM, Jem Traylen
<[2][FYI request #7293 email]> wrote:
Dear Jannel Fisher [CCDHB],
I am not at all satisfied with the handling of my request and intend
making a complaint to the Ombudsman.
It was very clear that I was seeking information about prosthetics. I
understood your clarification question to only relate to the screening
aspect of my question and answered accordingly.
I can accept that there has been a mistake on your part but asking me to
file a new request is NOT an acceptable remedy.
Indeed the whole tone of all of your correspondence makes me feel that
you have no respect for me as a member of the public or for the OIA Act
itself - a cornerstone of our democracy.
Yours faithfully,
Jem Traylen
-----Original Message-----
Hi Jem,
The clarification you provided for your request was -
“Are there any screening services for breast health that are relevant to
whakawahine / transwomen that transgender people do not have full access
to?”
There was no mention of breast prosthetics in your clarification.
If you have subsequent questions, you are welcome to put in another
request. Please make sure your questions are specific.
Regards
Jannel
Sent from my iPhone
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please notify the sender and remove all copies of the message, including
any attachments. Any views or opinions expressed in this email (unless
otherwise stated) may not represent those of the DHB
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[3][FYI request #7293 email]
Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
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References
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2. mailto:[FYI request #7293 email]
3. mailto:[FYI request #7293 email]
4. https://fyi.org.nz/help/officers
hide quoted sections
From: Jem Traylen
Dear Jannel Fisher [CCDHB],
I have quite clearly clarified with you that part of my request is that I am seeking information about breast prosthetic services provided by your DHB and whether transwomen have access to them.
This forms part of my original request and is not a new request.
I have also made it abundantly clear that I am not impressed by your high handed attitude and will not hesitate to formally complain to the Ombudsman if necessary.
Yours faithfully,
Jem Traylen
From: Stacy Mohan [CCDHB]
Capital and Coast District Health Board
Dear Jem
Thank you for your request for official information, received by Capital &
Coast District Health Board on 9 March 2018.
Your request has been received and logged. As required under the Official
Information Act 1982, we will respond to your request within 20 working
days. You should receive a response on or before 10 April 2018.
If a large amount of information has been requested or if the district
health board needs to consult in order to make a decision, we may need to
extend this date (this is provided for in section 15A of the Act). We will
advise you if such an extension is necessary.
Capital & Coast District Health Board provides the first five hours of
staff time to prepare a response free-of-charge. If your OIA is expected
to take longer, we will inform you of the charges, and give you the
opportunity to change or refine the request to reduce or remove the need
to charge.
Our reference number for your request is: 2018/043.
Stacy Mohan
Senior Communications Advisor, Digital Channels | Communications Unit |
Capital & Coast District Health Board | Ûpoko ki te uru hauora
T: 04 806 2440 | Ext: 82440 | [1][email address] |
[2]www.ccdhb.org.nz |[3]www.facebook.com/CCDHB
My normal working hours are Monday 9:30am to 4pm, Tuesday 8:30am to 2:30pm
and Thursday 8:30am to 5pm.
From: Jannel Fisher [CCDHB]
Sent: Friday, 9 March 2018 12:53 p.m.
To: OIA [CCDHB] <[email address]>
Subject: Fwd: Official Information request - Breast screening and
prostheses
Please log as a new OIA request
The request is do transgender women have access to breast prosthetic
services provided by your DHB
Jannel Fisher
Communications Manager
Capital & Coast District Health Board
027 589 8884
Sent from my iPhone
Begin forwarded message:
From: Jem Traylen <[4][FOI #7293 email]>
Date: 9 March 2018 at 12:44:33 PM NZDT
To: "Jannel Fisher [CCDHB]" <[5][email address]>
Subject: Re: Official Information request - Breast screening and
prostheses
Dear Jannel Fisher [CCDHB],
I have quite clearly clarified with you that part of my request is that
I am seeking information about breast prosthetic services provided by
your DHB and whether transwomen have access to them.
This forms part of my original request and is not a new request.
I have also made it abundantly clear that I am not impressed by your
high handed attitude and will not hesitate to formally complain to the
Ombudsman if necessary.
Yours faithfully,
Jem Traylen
-----Original Message-----
Hi Jem,
I’m sorry that’s how you feel. We have tried to understand what
information you were requesting by seeking clarification from you.
There is useful information on the SSC website about how to make
requests
which may help with future ones
- [1][6]http://www.ssc.govt.nz/official-informat...
Regards,
Jannel Fisher
Communications Manager
Capital & Coast District Health Board
027 589 8884
Sent from my iPhone
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[7][FOI #7293 email]
Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
[8]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.
-------------------------------------------------------------------
References
Visible links
1. mailto:[email address]
2. http://www.ccdhb.org.nz/
3. http://www.facebook.com/CCDHB
4. mailto:[FOI #7293 email]
5. mailto:[email address]
6. http://www.ssc.govt.nz/official-informat...
7. mailto:[FOI #7293 email]
8. https://fyi.org.nz/help/officers
hide quoted sections
From: Kathy Macfarlane [CCDHB]
Capital and Coast District Health Board
Hello Jem
Please find attached a letter from Delwyn Hunter in response to your
request received on 9 March 2018.
This response has been provided under the Official Information Act 1982.
You have the right to request an investigation and review in accordance
with s 28(3) Official Information Act by complaint being made to an
Ombudsman in writing or orally.
Kind regards
Kathy Macfarlane
Personal Assistant to Delwyn Hunter & Grant Kiddle | Surgery, Women &
Children's Directorate | Capital & Coast District Health Board
Ext 6246 | Level 12, CSB | [1][email address] |
[2]www.ccdhb.org.nz
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References
Visible links
1. mailto:[email address]
2. http://www.ccdhb.org.nz/
From: Anna Chalmers [CCDHB]
Capital and Coast District Health Board
Hi Jem,
I am contacting you on behalf of Capital and Coast DHB, who you have been
communicating with regarding a request via the Official Information Act. I
wanted to check that you have all the information you requested now
following our letter dated April 6, as there has been some
misunderstanding between us about the information you were seeking. CCDHB
apologises for this.
I want to assure you that, in future, we will strive to ensure that both
parties - yourself and CCDHB - are in agreement as to the scope of the
request and any clarifications required, early on in the process.
Shortly you will also receive a second response from us to your OIA
follow-up request. This letter is to correct a typo in your letter dated
April 6, which read ‘can’, rather than ‘cancer’. Apologies for this error.
If you would like to discuss this further, or need further clarification,
you can contact me on the numbers below.
Kind regards,
Anna Chalmers
Acting Communications Manager | Communications Unit | Capital & Coast
District Health Board | Ūpoko ki te uru hauora
M: 027 214 9241| T: 04 806 2276 | Ext: 82276 | [1]www.ccdhb.org.nz |
[2]www.facebook.com/CCDHB
For media queries outside normal business hours please call our after
hours media line on 04 806 2790
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This email or attachment(s) may contain confidential or legally privileged information intended for the sole use of the addressee(s). Any use, redistribution, disclosure, or reproduction of this message, except as intended, is prohibited. If you received this email in error, please notify the sender and remove all copies of the message, including any attachments. Any views or opinions expressed in this email (unless otherwise stated) may not represent those of the DHB
References
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1. http://www.ccdhb.org.nz/
2. http://www.facebook.com/CCDHB
From: Jem Traylen
Tena koe Anna Chalmers [CCDHB],
Yes I do now have all the information I need thank you but I am very disappointed by how long it took to get a straight answer to a straight question.
In my advocacy work I have made dozens of requests to numerous agencies and this is one of the most disappointing experiences I have had to date.
Nga mihi/Yours sincerely,
Mx Jem Traylen
Rainbow Wellington
From: Kathy Macfarlane [CCDHB]
Capital and Coast District Health Board
Hello Jem
Attached is an amended letter in response to your query received on 9
March.
Please accept my apologies for the typo error in the copy sent to you
previously.
Kind regards
Kathy Macfarlane
Personal Assistant | Surgery, Women & Children's Directorate | Capital &
Coast District Health Board
T: 04 918 6246 | [1][email address] | [2]www.ccdhb.org.nz
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References
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