Ref: 1718-0946

 

Dear Mr Whitaker

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 29 January 2018 requesting under the Official
Information Act 1982 (the Act), the following:

·        The total number of cases lodged in each year where mediation was
offered to the parties.

·        The proportion and number of cases in each year where the parties
agree to the use of mediation (i.e. a booked mediation session is attended
by both parties).

·        The proportion and number of cases in each year where the case is
resolved at the mediation stage and therefore does not progress to the
tribunal (including any information about how that determination is made
by the service).

·        Item 1, 2 and 3 broken down by whether the mediation offered is
face-to-face or telephone.

·        Item 1, 2, 3 and 4 broken down by whether the case was initiated
by the landlord or tenant.

·        Any reviews, assessments or reports that address the mediation
service's usage and/or effectiveness.

Your request is being processed in accordance with the Act and a response
will be sent to you in due course. If you have any enquiries regarding
your request feel free to contact us via email [MBIE request email] or using
the contact details below.

 

Yours sincerely,

Alan Witcombe

MANAGER, MINISTERIAL SERVICES

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

 

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Good afternoon Robert,

 

Please find attached a response to your Official Information Act 1982
request.

 

Kind regards

 

Ministerial Services

Engagement, Communications and Ministerial Services

Email: [1][email address]

 

Ministry of Business, Innovation & Employment

15 Stout Street, Wellington, PO Box 1473, Wellington 6140

[2]www.mbie.govt.nz

[3]cid:image001.png@01D2A86C.030B1D00

 

[4]www.govt.nz - your guide to finding and using New Zealand government
services

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Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.

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