This is an HTML version of an attachment to the Official Information request 'Statistics on the use of Tenancy mediation services'.


UNCLASSIFIED 
Tenancy Services 
Client Satisfaction Survey ‐ High Level Results 
June 2017 








UNCLASSIFIED 
Overall satisfaction for the financial year (2016/2017) 

Overall satisfaction:  84.5%

Tenancy Services mediation satisfaction: 87.5%
MINISTRY OF BUSINESS, INNOVATION & EMPLOYMENT 
TENANCY SERVICES CLIENT SATISFACTION SUERVEY (JUNE 2017)