Printed from https://fyi.org.nz/request/6001-access-to-services-and-denials-by-department on December 27, 2024 03:03

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Access to Services and Denials By Department

Mr R. J. Poultney made this Official Information request to Canterbury District Health Board

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From: Mr R. J. Poultney

Dear Canterbury District Health Board,

I am writing to request information relating to patients being given access to services.

In this request, I am seeking the following:

1. Number of patients referred by their provider to tertiary services, broken down by department/area;

2. The Lower Quartile, Median, and Upper Quartile of time (in days) it takes for a referral to be responded to by CDHB staff, with the response being an actual appointment date (not an acknowledgement of the referral);

3. The number of patients referred but not given access to the tertiary services;

4. The percentage of referrals where actions were undertaken (triaged, referred back to General Practice etc) i.e. a denial for services, and with that outcome not being given within the first 20 working days to the patient/referrer.

As I understand, this data should be easily available via existing information systems and ERMs.

Yours faithfully,

Mr R. J. Poultney

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From: Communications
Canterbury District Health Board

 

Thanks for your email.

Please note that this inbox is monitored periodically between the hours of
9am and 5pm, Monday to Friday.

If you have a message for the daily global email, it should be sent before
1pm on the day of publication.

Items for the CEO update need to be received for consideration by 10am on
the Thursday prior to publication – however, earlier is always
appreciated.

 

Note: If your email requires urgent action, please phone a member of the
communications team.

Contact details are available [1]here

 

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References

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1. http://cdhb.health.nz/News/Media-Guide/P...

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From: Kathleen Smitheram
Canterbury District Health Board

Dear R.J. Poultney

Can you please provide a time frame for your request i.e. last calendar year?, last financial year? etc.

Kind regards

Kathleen Smitheram
 Canterbury District Health Board and West Coast District Health Board
Project Facilitator, Planning and Funding
Level 2, 32 Oxford Terrace
PO Box 1600
Christchurch 8140

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From: Kathleen Smitheram
Canterbury District Health Board

Attachment CDHB 9635 Acknowledgement letter 15 6 2017.pdf
455K Download View as HTML

 

Kind regards

 

Kathleen Smitheram

 

Canterbury District Health Board and West Coast District Health Board

Project Facilitator, Planning and Funding

Level 2, 32 Oxford Terrace

PO Box 1600

Christchurch 8140

(DDI (03) 364 4134| 6: 03 364 4165 | *[email address];

 

 

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From: Mr R. J. Poultney

Dear Kathleen Smitheram,

For the previous financial year, and up until the 31st of May of this financial year if possible. I have assumed the July 1st to June 30th financial year for this request.

Yours sincerely,

Mr R. J. Poultney

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From: Kathleen Smitheram
Canterbury District Health Board

Thank you - Acknowledged.

Kind regards

Kathleen Smitheram
 
Canterbury District Health Board and West Coast District Health Board

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From: Kathleen Smitheram
Canterbury District Health Board

Dear R J Poultney

 

We are seeking further clarification of your request CDHB 9635:

 

Can you please clarify for question 1 your interpretation of “Provider” –
are you looking for referrals from GPs specifically i.e. patients
domiciled within Canterbury DHB area or anyone who referred to CDHB
tertiary services.

 

Kind regards

 

Kathleen Smitheram

 

Canterbury District Health Board and West Coast District Health Board

Project Facilitator, Planning and Funding

Level 2, 32 Oxford Terrace

Christchurch 8110

 

 

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From: Mr R. J. Poultney

Dear Kathleen Smitheram,

For ant provider referring to tertiary services, please. If possible, can these be separated into:

1) GP referral
2) Private Hospital/Specialist Referral
3) Other referral (NGOs etc)

Yours sincerely,

Mr R. J. Poultney

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From: Kathleen Smitheram
Canterbury District Health Board

Dear Mr Poultney,
Thank you for this clarification.

Kind regards

Kathleen Smitheram
 
Canterbury District Health Board and West Coast District Health Board

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Link to this

From: Kathleen Smitheram
Canterbury District Health Board

Attachment CDHB 9635 Response 30 6 2017.pdf
370K Download View as HTML

Dear Mr Poultney,

 

Please find attached our response to your Official Information Act request
CDHB 9635.

 

Kind regards

 

Kathleen Smitheram

 

Canterbury District Health Board and West Coast District Health Board

Project Facilitator, Planning and Funding

Level 2, 32 Oxford Terrace

PO Box 1600

Christchurch 8140

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