Tçnâ koe Dan

 

Thank you for contacting Kâinga Ora - Homes and Communities on 10 July
2026 to submit a request under the Official Information Act 1982 (the
Act).

 

Your request has been forwarded to the appropriate officials to respond.
You may expect a decision regarding your request to be sent to you as soon
as possible, but no later than 20 working days from the receipt of your
request being 7 August 2026. If we are unable to respond to your request
by then, we will notify you of an extension of that time frame.

 

Ngâ mihi,

Kâinga Ora - Ministerial Services

Ô TÂTOU UARA – OUR VALUES
Manaakitanga – People at the Heart  |  Mahi Tahi – Better Together  | 
Whanake – Be Bold

Freephone: 0800 801 601  |  Kâinga Ora – Homes and Communities
PO Box 2628 Wellington 6140  |  New Zealand Government  | 
[1]www.kaingaora.govt.nz

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------------------- Original Message -------------------
From: Dan <[FOI #35046 email]>; 
Received: Fri Jul 10 2026 11:38:35 GMT+1200 (New Zealand Standard Time)
To: GRU Jobs <[Kāinga Ora request email]>; 
Subject: Official Information request - Policies, Monitoring, Records and
Governance of Work Performed Beyond Contracted Hours

 

[You don't often get email from
[FOI #35046 email]. Learn why this is
important at [3]https://aka.ms/LearnAboutSenderIdentific... ]

Kia ora,

I am making this request under the Official Information Act 1982.

I am seeking information held by the agency regarding its policies,
practices, monitoring, governance, and records relating to employees
undertaking work beyond their contracted hours, normal role requirements,
or paid employment arrangements.

Unless otherwise stated, this request relates to the last five financial
years.

Please provide the following information:

1. Policies, guidance and procedures

Copies of any policies, procedures, guidelines, standards, manuals,
instructions, or other documents that address:

* overtime work;
* employees working beyond their contracted hours;
* additional duties outside an employee's normal role or position
description;
* approval and recording of additional hours worked;
* time in lieu, overtime payments, allowances, or other forms of
compensation for additional work;
* workload management where employees are regularly working beyond their
contracted hours;
* manager responsibilities for monitoring or approving additional work.

Please also provide copies of any relevant internal communications or
guidance issued to managers or staff on these topics.

2. Monitoring and oversight

Copies of any documents describing the systems, processes, controls, or
reporting mechanisms used to identify or monitor employees working beyond
their contracted hours or employment agreements.

This includes, where held:

* any requirements for managers to approve or record additional hours
worked;
* any reporting provided to senior leadership, executives, Human
Resources, or governance committees regarding additional hours worked;
* any documents identifying limitations, risks, or gaps in the
organisation's ability to identify unpaid or unrecorded additional work.

3. Workforce information

If recorded, please provide information showing the number of employees
who performed work outside their contracted hours during each of the last
five financial years, broken down by:

* financial year;
* business unit or team (where available);
* whether the additional work was recorded as:

* paid overtime;
  * unpaid work;
  * time in lieu; or
  * another recorded arrangement.

If this information is not held in this form, please provide any existing
reports or summaries that contain comparable information.

4. Expenditure

Please provide records showing the total expenditure for each of the last
five financial years on:

* overtime payments;
* allowances relating to additional duties or additional hours worked;
* time-in-lieu arrangements (where recorded);
* contractor or temporary staff engaged to manage workload pressures or
staffing shortages.

5. Reviews, audits and staff feedback

Copies of any reports, reviews, audits, investigations, surveys, staff
feedback summaries, or other documents relating to:

* excessive workloads;
* employees working beyond contracted hours;
* unpaid work expectations;
* workload-related health, safety, or wellbeing concerns;
* risks associated with employees routinely performing additional unpaid
work.

6. Complaints and employment concerns

Copies of any reports, summaries, investigations, or records relating to
complaints, concerns, grievances, protected disclosures, or internal
reviews raised by employees regarding:

* being expected to work beyond contracted hours;
* performing duties outside their paid employment arrangements;
* unpaid work expectations;
* excessive workload.

Where personal information would otherwise prevent release, I am happy for
documents to be provided with appropriate redactions.

7. Advice to leadership

Copies of any advice, briefings, memoranda, reports, or correspondence
provided to senior leadership, Human Resources, executives, or governance
bodies relating to:

* compliance with employment obligations concerning overtime,
remuneration, or additional hours worked;
* the organisation's responsibilities for identifying and managing
excessive workloads;
* legal, financial, operational, or health and safety risks associated
with employees routinely working beyond their contracted hours without
appropriate recognition or compensation.

8. Controls

Copies of documents describing the controls the organisation has in place
to ensure employees are not routinely performing work beyond their
contracted hours without appropriate:

* approval;
* recognition;
* remuneration;
* time in lieu; or
* workload adjustment.

9. Unidentified additional work

Copies of any reports, investigations, audits, reviews, or other records
identifying instances where employees were found to have worked beyond
their contracted hours or paid employment arrangements without the
organisation being aware at the time the work was performed.

Where held, please include records identifying:

* the number of such instances;
* how they were identified;
* any actions taken in response.

If the agency does not hold information in the exact form requested, I
request any existing documents, reports, summaries, or records that
contain the relevant information.

If any part of this request is likely to be refused under section 18(f) of
the Official Information Act 1982 because it would require substantial
collation or research, I request that the agency first consult with me
under section 18B to discuss whether the request can be refined or
prioritised before a decision to refuse is made.

If any part of this request is refused, please identify the specific
provision of the Official Information Act relied upon for each refusal and
release all remaining information that can reasonably be made available.

I would appreciate receiving the information electronically where
possible.

Kind regards,

Dan

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www.govt.nz - your guide to finding and using New Zealand government
services

Any opinions expressed in this message are not necessarily those of Kâinga
Ora. This message and any files transmitted with it are confidential, may
be legally privileged, and are solely for the use of the intended
recipient. If you are not the intended recipient or the person responsible
for delivery to the intended recipient, you have received this message in
error.

Please:
(1) reply promptly to that effect, and remove this email, any attachment
and the reply from your system;
(2) do not use, disclose or act on this email in any other way. Thank you.

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