Printed from https://fyi.org.nz/request/34368-excessive-use-of-gallagher-t20-terminal on April 17, 2026 03:59

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Excessive Use of Gallagher T20 Terminal

Mr E Stokes made this Official Information request to Wellington City Council

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From: Mr E Stokes

Dear Wellington City Council,

Re: OIA Request - Use of Gallagher T20 Reader

I recently drove past the new WCC HQ in the former Datacom building.

It's a nice building, but I noticed what I felt was an excessive use of Gallagher T20 terminals. Most notably, this included the installation on the exterior of a fire door on Jervous Key which didn't even have a handle to pull it open! I imagine that in most cases, a reader wouldn't even be installed on such a door. I also noticed them used on the exterior of lifts, presumably needing to swipe before calling them.

I wanted to reach out to ask the following...
>Cost to the council per T20 terminal, vs other presumably more cost-effective options (such as the T15, T11, T10, etc. and Vs similar HID models which may've considered.)
>Breakdown of reader models on site (ex. how many T20s, T15s, etc.)
>The reason T20s were even deemed necessary. As I understand, there are two benefits of T20 vs other cost effective options; 1) The pin-code feature (or two-step verification with card+code.) 2) The alarm management feature. Especially given the council doesn't currently use pin-codes at 113 The Terrace (rather opting for ID cards,) and it wouldn't make sense to have the alarm management function on doors which seem to be seldom used. Further, in any case, why couldn't a more moderated approach be used (for example, using T20s on busy exterior doors where two-step may be desirable at some point, with regular readers used for elevator calls and the like.

Yours faithfully,

Mr E Stokes

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From: BUS: Official Information
Wellington City Council

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From: BUS: Official Information
Wellington City Council

Kia ora Mr E Stokes,

Thank you for your email dated 4 April requesting information.

Our team will manage your request under the Local Government Official Information and Meetings Act 1987 which requires us to provide a response as soon as possible, but no later than 5 May, being 20 working days of receipt.

The reference number for your request is 26-0216

Please contact us if you have any further questions.

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Official Information & Privacy Team
Te Kaunihera o Pōneke | Wellington City Council
E [Wellington City Council request email] | W wellington.govt.nz

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